Kaizen - Gilbert
In operation 12 years.
At Kaizen Collision Center, we pride ourselves on the quality of our work and customer service. From the individual who does your repair estimate, to the pro artist that paints your vehicle, our staff members are perfectionists that give every car a special treat. Such professionalism will provide unparalleled peace of mind whenever you need repair work on your damaged vehicle. With certifications for collision repairs from 30+ major vehicle manufacturers, you can count on Kaizen Collision Center to repair your car right the first time. We always pay attention to tiny details throughout the process to ensure 100% customer satisfaction. Our Gilbert, AZ, collision repair center is at 250 N Pasadena St, Gilbert, AZ, 85233, between Ground Zero Plumbing & AC and Arizona State Masonry. If you’ve experienced a car accident, or need a proper repair or maintenance check, don’t hesitate to call us at (480) 545-0870 to get a detailed estimate of your repair costs.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:30 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was questionable at the start but Austin’s abilities made up for a strong finish making me completely satisfied !
My Experience - 5.0/5.0 -
It was pretty quick and it looks really good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Done quickly! Looks like my minor fender bender never happened even with a hard to match pearl paint. Not to mention they are one of the few Tesla certified shops. Thanks!
Customer Service - 5.0/5.0 -
Very friendly. Good communication
Returned Clean
Likely to Recommend - 3.0/5.0 -
The AI system ruins the experience. Take that out of the equation and I would have said 10 here.
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Entire problem is with the AI phone service. It does not seem to share messages with staff and the automated quotes it did was completely wrong. I found it concerning that the local shop could not access and update that quote. I basically had to drive up to the local shop in order to talk to anyone about my car. I say get rid of the AI.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great service throughout
Repair Quality - 5.0/5.0 -
Everything looks good on the repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful work! Very professional and well done!
Likely to Recommend - 5.0/5.0 -
Good job
Repair Quality - 5.0/5.0 -
Great job. Kept us informed.
Customer Service - 5.0/5.0 -
Office was great
Returned Clean
Likely to Recommend - 5.0/5.0 -
To all I know.
Repair Quality - 5.0/5.0 -
Unbelievable repair on my bumper. Timely and exceptional service. Great communication also. Steve Bradley was exceptional in his repairs. Paint job exceptional. Highly recommend to all.
Customer Service - 5.0/5.0 -
Great customer service.
Returned Clean
My Experience - 5.0/5.0 -
My car was completed one week earlier than expected and it looks fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0 -
People were great
Returned Clean
My Experience - 5.0/5.0 -
Everyone was nice and friendly car looked good and it's was ready on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very thankful for the great work Kaizen did with my vehicle's repairs.
Customer Service - 5.0/5.0 -
I think the communication was great and any questions or concerns I had were quickly resolved.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly, fast, great work!!!
My Experience - 5.0/5.0 -
Staff was friendly professional and very welcoming ! Keep me updated throughout the entire process and had my Range back to me in no time ! I appreciate the fast turnaround and amazing customer service!!!!!!