Kaizen - Gilbert

4.9 (787reviews)

98%

(480) 545-0870

250 N. Pasadena Street, Gilbert, AZ 85233

98%

250 N. Pasadena Street
Gilbert, AZ 85233

Get Directions Website Email

About Kaizen - Gilbert

250 N. Pasadena Street
Gilbert, AZ 85233

Get Directions Website Email

In operation 12 years.

At Kaizen Collision Center, we pride ourselves on the quality of our work and customer service. From the individual who does your repair estimate, to the pro artist that paints your vehicle, our staff members are perfectionists that give every car a special treat. Such professionalism will provide unparalleled peace of mind whenever you need repair work on your damaged vehicle. With certifications for collision repairs from 30+ major vehicle manufacturers, you can count on Kaizen Collision Center to repair your car right the first time. We always pay attention to tiny details throughout the process to ensure 100% customer satisfaction. Our Gilbert, AZ, collision repair center is at 250 N Pasadena St, Gilbert, AZ, 85233, between Ground Zero Plumbing & AC and Arizona State Masonry. If you’ve experienced a car accident, or need a proper repair or maintenance check, don’t hesitate to call us at (480) 545-0870 to get a detailed estimate of your repair costs.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:30 pm
Tue	8:00 am - 5:30 pm
Wed	8:00 am - 5:30 pm
Thu	8:00 am - 5:30 pm
Fri	8:00 am - 5:30 pm
Sat	8:00 am - 12:30 pm

* Holiday hours may differ.

I-Car

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Website

Reviews (787)

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Rating

642 Customers Rated

5 Stars

67.9% Complete

(534)
4 Stars

6.1% Complete

(48)
3 Stars

2.2% Complete

(17)
2 Stars

1.8% Complete

(14)
1 Star

1% Complete

(8)
< 1 Star

2.7% Complete

(21)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding service quality, professional staff, and exceptional repair work. Many highlight the high caliber of repairs, with vehicles returned looking better than new, including seamless paint matching and thorough quality checks. Timeliness is a standout theme, with numerous customers noting their vehicles were completed ahead of schedule. Communication is frequently commended, with customers appreciating regular text and email updates throughout the repair process. The team's helpfulness in coordinating rentals and managing insurance interactions added convenience. A few customers noted areas for improvement, including occasional miscommunication around vehicle readiness times, minor cleanliness concerns upon pickup, and some confusion regarding insurance coordination, as mentioned directly in their feedback.

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Service Quality
Timeliness

"The repairs were carried out very promptly and the quality was excellent."

"... there at the shop when it was time to pick my truck. Couldnt be happier with the quality of work done. Hopefully I wont need collision service again anytime ..." Read more

"They did a great job, were upfront with everything and completed the auto repair sooner than expected. It was a very good experience."

"... service was awesome. The answer every question and they even got the car done a week sooner than it the date originally given to us, I commend them for such ..." Read more

"My car was completed one week earlier than expected and it looks fantastic!"

"The estimated guessed it should not take longer than two weeks, and was only 4 days! Thank you!"

"Totally amazed. Brought my truck in yesterday afternoon to get the rear bumper repaired. Received a call this afternoon advising ..." Read more

"... me that my vehicle would be ready on 519 at 2:30. I had to call after that time had passed to find out that my vehicle wasn't ready. Then someone had to ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness