Kaizen - Tempe

4.7 (1,135reviews)
93%
622 S HACIENDA DR,  Tempe,  AZ  85281

In operation 12 years.

Kaizen Collision Center knows all the worries Tempe drivers face after a car crash and the aggravation of having to repair your vehicle. With certifications for collision repairs from 28 well-recognized vehicle manufacturers, you can rest assured that we’ll do our best to help minimize that anxiety and repair your vehicle without the hassle. Our team works extra hard to ensure that you have a smooth accident repair process so that you may enjoy having your car fixed correctly and, in most cases, turn out much better than it looked from the manufacturer. From bumper repair, paintless dent removal, windshield replacement, car paint jobs, and more- we’re Tempe’s leading accident repair experts. Our motto is high-quality repairs, efficiency, honesty, and fairness, and 100% customer satisfaction is guaranteed. Our auto body shop in Tempe, AZ, is conveniently located at 622 S Hacienda Dr, Tempe, AZ 85281, a block away from Arizona State University. Call us now at (480) 968-5915!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:30 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Tesla

Reviews (1,135)

My Experience

My Experience

My Experience

Dependable excellence.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would give a 20 if the scale allowed

Repair Quality

Customer Service

Excellent communication, great service and quality workmanship on the repairs

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job! Thanks and very timely. Great communication!

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Side camera, front passenger side is dark. This is where the collision impact. I wish you guys tested it before releasing the vehicle. We were out of town and noticed it yesterday

My Experience

Someone broke my button to the window. It pops off and is SUPER loose and comes right off. This was not like this when I dropped it off and NO other buttons in my car comes off. I can tell someone tried to “fix” it because it has some type of glue on the inside of the small piece. I called to inform that someone did this and was told that the technicians said they would have had no reason to touch the windows. Well, I will have no reason to lie about a window button being loose and now popping off I brought this car in for a scratch on my mirror I promise you I did not have a broken button to let my windows up and down. I will be bringing this back on Monday, but this needs to be fixed because this was not broken when I drop this off.

Likely to Recommend

Repair Quality

The technician broke the button inside of my car that raises my windows up and down when I called the shop. He tried to deny it and say there would’ve been no reason for them to let my window up and down when I pointed out that this button was clearly an attempt to repair due to the glue that I saw inside of it. Eventually, the mechanic told me, yeah will cover it bring it in and we’ll order the part and we’ll replace it for free no charge what that shows me is. They knew that they broke this button and failed to inform me the day that I picked up my car I had to drive an hour and a half out of my way to come back to that shop to get this button repaired when they knew they did it the day that I picked it up and then was told to lie on this review because it “directly effects my pay” very unprofessional and I will never ever ever bring my Tesla here again

Customer Service

Likely to Recommend

Great service. Delaney was awesome.

Repair Quality

Outstanding communication. Delaney was professional in coordinating service. Work was completed same day and they even washed the car and filled the air in the tires. Great attention to detail. Highly recommend.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Kaizen Collision is the best.. the work is flawless and the people are great to work with. Highly recommended.

Customer Service

Great people to work with.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Hello, there is some paint that chipped on my left side mirror that was not there before I brought it in. Can I bring it back in to get that repaired?

Likely to Recommend

Repair Quality

Reasonable price and quick repair

Customer Service

Returned Clean

My Experience

My Experience

The service and updates were fantastic. The time frame in which it was repaired was even better.

Likely to Recommend

From other friends I have teslas absolutely. And in general, I would still do it.

Repair Quality

Great job. It was faster than an expected. And everything went very smooth with the rent a car. Very nice and messages about next steps made the process smoother.

Customer Service

Excellent. Everybody dealt with was very professional and very nice.

Returned Clean

My Experience

The repairs look great and looks like it was never in an accident! Thank you!

My Experience