Crash Champions #0103 Baseline
In operation 14 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Tim was great...took a little longer than desired but the work is great
My Experience - 5.0/5.0 -
The customer service was exceptional at the front desk. Jennifer and Christina were amazing and made me feel comfortable in a situation that I was uncomfortable in in the first place. They made me feel at ease. and that I was gonna be taken care of. Tim updated me on the care of my car and the progress. He has great communication and customer service skills. He got me a great deal on my tire, knowing I was having a little trouble financially. Woody did an exceptional job on the bodywork. It looks better than when I first drove it off the lot when I bought it. I would recommend Crash Champions to anyone that I met. You guys are all amazing there and did an exceptional job five stars from me. Thank you all so very much for all that you did.
Likely to Recommend - 5.0/5.0 -
I would completely recommend cross-champions to anybody that had any kind of problems with their vehicle
Repair Quality - 5.0/5.0 -
The team at crash champions was professional, amazing, kind, considerate of my needs, fast, and the body damage to my car was fixed on a timely fashion and looked amazing like I drove it off the lot the first time, I am completely satisfied and would recommend crash champions to anybody I talk to that had any kind of car problems
Customer Service - 5.0/5.0 -
The customer service was excellent. They made me feel comfortable when the position I was in was definitely not a comfortable one
My Experience - 5.0/5.0 -
Friendly customer service. Great communication. Quick and efficient service.
My Experience - 5.0/5.0 -
I am extremely satisfied with the entire process. I was kept well informed during the whole repair. Everyone was very helpful and professional and made sure I understood everything along the way. My Nissan looks like a brand new car. Very happy with the result.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely satisfied. Great service!
Customer Service - 5.0/5.0 -
Everyone was very helpful and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jennifer and Tim were wonderful when working with me and keeping me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Car looks like it is new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car looks lije
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Tim did a fantastic job with a big headache. Definitely appreciate his customer service.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They were friendly, fast and quickly fixed the small correction once we brought the truck back.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
If I could give a 9.5, I would. They were very good, very friendly & we got our vehicle returned quickly. One small inconvenience, they had to fix one problem we found with repair upon inspection, but we are satisfied. We just kind of hoped the truck was not presented to us when it wasn't perfect. They were very quick to fix the problem once we brought it back after the weekend. We'd still recommend & use this shop again.
Likely to Recommend - 5.0/5.0 -
Cliff had said he was happy when you worked on his Prius,
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
i was happy as my car looked new again.Now I just need to hear from the other ladys insurance,
Likely to Recommend - 4.0/5.0 -
It would depend upon how fast they want the job done. The quality of the work they were interested having done.
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
We felt like we were calling a major car dealership instead of a local quality auto repair shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Apparently, the vehicle was in a previous accident and had some damage, but when I got it back the hood and front grill aligned worse than when it went in I had hoped it would get better because there was a little bit of a gap and I figured it would realign it when they replaced the bumper and the fender I didn’t expect it to be worse