Network Collision

4.9 (213reviews)
98%
1021 N. Gilbert Rd. Unit 105,  Gilbert,  AZ  85234

In operation 3 years.

Network Collision has one stated objective to serve our customers honestly, efficiently, and economically. Network Collision is a proud partner of Network Automotive and Repair. Network Automotive is family -owned since 1995, with over 6 locations. Network Collision was designed to continue to help customers get the best quality support for their vehicles at all times.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (213)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and welcoming atmosphere, with many describing the experience as stress-free and far exceeding expectations. The quality of repairs is frequently highlighted, with vehicles returned looking brand new, and the shop going above and beyond by offering complimentary washes, detailing, and even oil changes. Timeliness is a strong point, with many repairs completed ahead of schedule. A few customers noted that proactive status updates and clearer finish-date commitments could further enhance the experience, and one customer mentioned a return visit for minor paint and window alignment issues. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends the shop.
Select to learn more
"The repairs were the best experience that could be possible. I can not say enough positive things about Network ..." Read more
"... saying that the customer service is outstanding. Quality is close to perfect as you get and if you arent happy at all, they will make it right! My car was only ..." Read more
"They deliver what they promise and are nice at the same time. Very courteous, and the quality impeccable."
"... praise for the work they did on my car. They are, efficient, reasonably priced, and excellent at keeping you informed. Hopefully I won't need any further body work done, ..." Read more
"Repair quality was outstanding"
"... to understand what was necessary versus optional. Network Collision finished the repairs super fast just a few days which was amazing. Everyone I spoke to and worked ..." Read more
"I was shocked at how quickly my car was repaired and returned to me."
"My vehicle was done earlier than expected!"
"My expectations were met and I was on a time crunch and they made it happen! So thankful"
"My vehicle was ready earlier than expected. A pleasant surprise"
"... worked with was professional, pleasant, and kind. Everyone got back with me in a timely fashion, and I was kept up to date on the status if my repairs. I would recommend ..." Read more
"The communication was great and kept me updated throughout the entire process which I really appreciated."
"Yes between texting and email they were always in contact."
"Network is extremely responsive. You WILL get an answer if you text or call."
"I had to be the proactive one to find out what the status of the vehicle was"

Likely to Recommend

This type of work and process might not be for everyone. However, the staff is friendly and easy to work with. They are experts at their craft. Overall, I believe I made the right choice when selecting this facility for my needs.

Repair Quality

The color match was a bit off. However, I am very satisfied with the current color.

Customer Service

I expected better communication on the status of the paintwork and additional expenses required.

Returned Clean

Likely to Recommend

Repair Quality

Network has always been great to work with, I've had to bring a few cars there over the years (I have a few rental cars) and they've always been honest and quick about getting the work done for me... 2 thumbs up.

Customer Service

I've always received good customer service from all of the employees, no complaints.

Returned Clean

Likely to Recommend

Highly recommend!

Repair Quality

Great staff and very good quality work completed in good turnaround time!

Customer Service

Great customer service!

Returned Clean

Likely to Recommend

I think if my issue had been a regular claim on a newer car my experience would have been positive. But I just don’t think I was taken seriously with my old car

Repair Quality

I asked for estimates to be written and submitted to insurance. Instead of doing that the just submitted pictures and my car was declared a total. I asked the service advisor if they wanted me to go over what damage went to what claim and she declined. I made it very clear my intention was to keep the car and I was willing to cover anything the insurance didn’t and I even wanted to fix the other body damage on the car out of my pocket. All in all, I don’t think she really listened, or cared to for that matter. It was apparent when I came to pick the car up and she couldn’t even say hello.

Customer Service

Kevin was great. He at least listened to my concerns.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Worked great with them! Beautiful job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff are very accommodating and friendly. We are very happy with the results. Great job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jacqueline and her team communicated with updates and answered any questions and concerns regarding the progress of our vehicle.

Likely to Recommend

I will always recommend them to anyone I know

Repair Quality

I needed a lot of work on my 2016 Highlander, multiple repairs caused by different reasons, giving my daughter my car wanted her to get it looking brand new! They were able to fix all. Looks great

Customer Service

Everyone is extremely nice !

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Returned Clean

Likely to Recommend

Hope i never have the need, but would surely recommend

Repair Quality

Very quick to respond questions and concerns

Customer Service

Customer service was excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Excellent customer service!

Returned Clean

Likely to Recommend

Again, the transparency was second to none and I like that it is a small business

Repair Quality

I was very happy with the transparent quotation and discussion around what would be needed to bring the vehicle back to its original state

Customer Service

See comments on the first question - more applies to this rating

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean