Crash Champions #0167 Queen Creek

4.8 (5,758reviews)
96%
21775 E. McCowan Lane,  Queen Creek,  AZ  85142

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (5,758)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed at every stage of the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many repairs were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were widely appreciated. A few customers noted minor improvement areas directly from their comments, including occasional delays in initial communication, some fitment or paint matching concerns, and isolated instances where follow-up on completion dates fell short of expectations.
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"... was wowed as they detailed the car inside and out. My car looked and felt like it was brand new," Read more
"... Everyone in that office is friendly, helpful and kind. My car looked fantastic after the repairs and they washed and shined her up too. Great job!" Read more
"The repair work to my vehicle was done in a very timely manner. All the staff were kind, courteous, and professional. ..." Read more
"... communicated well throughout the entire process. They did a first rate job repairing the damage and you would never know it was repaired. It looks just as good ..." Read more
"Excellent Customer Service, Follow Thru and Workmanship"
"Excellent communication throughout the repair, everything done as promised. Car looks great and work accomplished in only10 days. Im still having a hard ..." Read more
"... They gave me an estimated time of being ready and they were able to finish it a week earlier, so that was even more amazing.Overall a really great experience ..." Read more
"Repairs completed a week ahead of scheduled date."
"They did a fantastic job on my car. They repaired it in a timely manner."
"It was finished 4 days past the promised date."
"Fantastic work and 10+++ on the communication updates!"
"... Champions. The work was done very well and very clean. They gave me updates with everything and all the information I need to have which is very helpful especially during ..." Read more
"The communication was above reproach, and you all did an amazing job making my vehicle look brand new—especially ..." Read more
"... as far as following up on my vehicles completion. did not returned my call on the day that I was supposed to pick up my vehicle in addition I had to call the ..." Read more

My Experience

Excellent service! We were taken care of very well. Couldn’t have done any better.

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Returned Clean

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Returned Clean

My Experience

The employees were great to work with, they were kind and answered all my questions.

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I'm a happy customer

Repair Quality

So far so good

Customer Service

Staff was very helpful and my vehicle looked great

My Experience

The repairs look amazing and the car was returned washed and looks so nice. The team was very good at communication and very prompt at getting the repairs done that they ended up being done earlier than expected. The staff (especially the front desk receptionist) was incredibly amazing and helpful with questions that we had. We are very pleased with the service and outcome. Thank you!

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Excellent customer service! Made everything easy at a bad time. Highly recommend!

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Everything looks great. You guys texted and called to give me updates. On the repair. You're awesome thanks once again.

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Absolutely excellent service from start to finish!

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Amazing service !!

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They were super quick and easy to work with! Always communicated super well too!

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Very good work. Can't tell where the crash was

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Car looks great! Thank you!

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Great customer service! Very helpful status updates

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They were great about communicating when my car would be done but then when I picked it up they didn’t check to see that the system worked and my navigation didn’t work so I had to wait for them to come reset it. They should check everything prior to having you come pick it up.

My Experience

Crash Champions did a fantastic job repairing my front bumper and side view mirror. My car looks brand new again. Not only that they updated me through text messages every step of the process. I would definitely recommend them to anyone needing body work done to their vehicle.

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Without hesitation I would recommend Crash Champions to a friend or colleague.

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Very satisfied with the work Crash Champions performed.

Customer Service

Crash Champions kept me informed every step of the process.

Returned Clean

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Excellent work! Thanks for cleaning the inside!

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I am grateful to the receptionist for noticing the type of rental I was going to receive and what I drive. She helped me correct this and get into a more comfortable vehicle

My Experience

From the very beginning, you all have been incredibly amazing. The professionalism, communication, and experience you provided were simply incredible. I want to express my gratitude to Daniel for completing our truck repair much faster than we had anticipated. Also, I want to thank Robin for being such an amazing and personable lady. Your presence made this less-than-ideal situation much better.

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Repair Quality

It looks brand new.

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Amazing experience from start to finish. Everyone was very personable, professional and friendly.

My Experience

I was very happy with da daily notification on the progress on my vehicle repair thru out the whole process. I am completely satisfied with the workmanship in the repair of my truck. I Thank the team of Crash Champions for their caring and friendly attitude as well as their professionalism. Thank you, Thank you, Thank you!!!

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Returned Clean