Crash Champions #0110 Mesa

4.8 (3,512reviews)
95%
4915 E. McKellips Rd.,  Mesa,  AZ  85215

In operation 13 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,512)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new and damage was undetectable post-repair. Communication was widely appreciated, including regular text updates and proactive status notifications, though a few customers noted early-stage communication gaps or delays in being informed about insurance issues. Timeliness was a strong highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Areas noted for improvement by customers include ensuring vehicles are returned clean, completing all repair components before pickup, and promptly communicating delays or insurance-related issues to avoid unexpected rental car costs.
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"... finish, great communication, friendly staff, and the work was flawless. They made everything easy and stress-free. Highly recommend!" Read more
"Customer service was great and the work was perfect! Great experience"
"... work that was performed on my truck was top notch. All the body work performed was perfect.Paint job was perfect." Read more
"There was a portion of my hood that did not align & it was quite noticeable. I felt they should have brought it to my attention ..." Read more
"Absolutely not. Your returned it almost in worst shape then when I dropped it off."
"... with the staff. They all so kind and professional. My Jeep was returned 4 days early to me and it looked fantastic. Thank you so much and I will refer people to you. ..." Read more
"... Initially dropping off the vehicle in Feb 2nd and expecting it in Feb 13th. The Teams amazing work brought my vehicle back on the 6th." Read more
"It took an extra 4 days because they didnt work on it the first week"
"Repairs took longer than predicted but the delay was well communicated and allowed me to make adjustments to my rental car arrangements."
"They did a very good job. Although it took longer than expected and I had to incur in the extra expense of renting a car."

Likely to Recommend

Repair Quality

Looks like new except the places that weren't covered by insurance. I chose not to spend the money for those repairs, nearly $2,000.

Customer Service

Appreciated the progress reports daily.

Likely to Recommend

great to work with and totally upfront on everything

Repair Quality

car drives and rides like new

Customer Service

very communitive, kept us up to date on timing and any issues that came up

Likely to Recommend

Repair Quality

Thank you all for being so helpful!! My car means everything to me and I’m so happy with how it got repaired. Thank you for everything again!!

Customer Service

Great customer service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

No problem just took longer than I thought, part of the problem was the lift gate arrived damaged and another had to be ordered

My Experience

Beautiful work!

Likely to Recommend

Repair Quality

Your team was extremely helpful from beginning to end. Your system of keeping me informed was excellent. I greatly appreciate everything.

Customer Service

My Experience

The vehicle was repaired quickly and the work was done well.

Likely to Recommend

Repair Quality

The vehicle came back faster than I expected.

Customer Service

Likely to Recommend

Repair Quality

Always kept up date about my car.

Customer Service

Attention, polite and always kept up date about the car.

Returned Clean

My Experience

I had a great experience and the delays were from the manufacturer not the repair company.

My Experience

I was once again pleased with a pleasant attitude. I saw when I’ve been with Crash champions. It was lovely that the two people brought me my car last night. It saved my son-in-law trip. Much appreciated. The work done. Looks beautiful hoping it can stay that way. hoping not to ever get hit again don’t think there’s enough bubble wrap to wrap the whole car thank you one and All Sue.

Likely to Recommend

Repair Quality

Customer Service

Every employee I dealt with Was pleasant explaining things well, and even with the extra mile to bring me my car.

Returned Clean

My Experience

Don’t know of anything that would have made it better! The constant follow up and customer service was great and the work was perfect.

Likely to Recommend

Repair Quality

The communication on activity was excellent! Right on schedule! And very good customer service the work was totally excellent

Customer Service

Customer service was great and the work was perfect! Great experience

Likely to Recommend

Repair Quality

Customer Service

Great service

Likely to Recommend

Repair Quality

You guys done a great job. Thank you very much

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

There were a couple of spots I wanted them to check. They had me in the very next day and fixed my concerns.

Customer Service

Very efficient people kept me informed of the progress regularly.

My Experience

Brittni and Candace were amazing my truck is perfect again

Likely to Recommend

Oh everyone i know will know!

Repair Quality

The ladies up front and the mechanics were awesome!!!

Customer Service

Truck was like new again

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

They did a great job on my vehicle repairs and the staff was nice, and easy to interact with.

Repair Quality

Highly recommend. The work was done quickly, and you'd never know the car was in an accident. The ladies in the office we're very courteous and very nice to interact with.

Customer Service

Pleasant ladies to deal with and I was kept informed through the entire process.

Returned Clean

My Experience

All of the team members were very professional,.knowledgeable and nice. The work that was performed on my truck was top notch. All the body work performed was perfect.Paint job was perfect.

Likely to Recommend

Yes, I would recommend them to family and friends.

Repair Quality

Very professional, friendly, and knowledgeable people at Crash Champions. They did a great job on my 2015 Chevy Silverado. I am very satisified.

Customer Service

Crash Champions did an excellent job repairing my Silverado Truck. They were very friendly and professional. I will recommend them to anyone who needs any body work done on their vehicles.

Returned Clean

My Experience

It could. It have been better. Service and communication was great. Super reasonable price. Enterprise car rental onsite made the process very convenient.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I already have

Repair Quality

Yes completely. They did a great job.

Customer Service

Everyone was very friendly and professional. They kept me updated throughout the whole process