Caliber - Tempe - Chandler

4.9 (8,162reviews)
97%
8139 S Priest Dr, Ste 101,  Tempe,  AZ  85284
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In operation 29 years, 14 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (8,162)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting regular text and phone updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles returned looking brand new and paint matches noted as perfect. Timeliness was a standout strength, as numerous customers reported their vehicles were completed ahead of schedule. Staff were widely commended for being friendly, professional, knowledgeable, and welcoming. Several customers appreciated the added touch of vehicles being cleaned inside and out before pickup. A few customers noted areas for improvement directly from their experience, including wishing for more proactive status updates without needing to call, occasional cleanliness concerns upon vehicle return, and isolated quality issues that required a follow-up visit. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... way and finished the repair ahead of schedule. The quality of the work speaks for itself — my car looks absolutely flawless. Youd never know it had been in an accident. The ..." Read more
"... They kept me updated through the whole process and the work they did was immaculate! Im so grateful for everyone here and them helping me." Read more
"Quality work and attention to detail. Best shop for repairs."
"You were fantastic! My old Honda Accord has never looked better!"
"... explaining the process it was straightforward, and the repair technicians completed the work a week earlier than the estimate. Although getting into an accident was stressful, ..." Read more
"My car looks wonderful and the repair was completed before their estimate. My repair manager was thorough in itemizing the ..." Read more
"... Caliber Collision team was great to work with and they were able to finish the repairs ahead of schedule. Im very satisfied with their work." Read more
"... polite and wants to make sure customers are happy. Work was done faster than expected. They didnt excellent job." Read more
"... including the rental car and were very professional. They were incredibly fast with my repairs and even cleaned my car before returning it to me. They gave me my car back ..." Read more
"... Collision went above and beyond what I anticipated. My vehicle was promptly serviced and returned to me within just four days a notably efficient turnaround. Additionally, every ..." Read more
"... stressful, and they gave me complete peace of mind. The communication was clear and its rare to find a business that treats you like family and takes pride in doing ..." Read more
"I wasnt kept up to date on the progress"
"... and made the whole process completely stress-free. They kept me updated every step of the way and finished the repair ahead of schedule. The quality of the ..." Read more

My Experience

They did a great job and finished it early! Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Did a perfect job. Came in less than I anticipated. Joe is very nice and thorough!

My Experience

Everyone was very helpful and focused on me having the best experience, they made it easy to deal with

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent work and completed ahead of stated schedule.

Customer Service

Very attentive staff. Excellent communication.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Joe and Nikki were great

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great work!

Repair Quality

Customer Service

This was a job well done,the car looks great and runs well. The employees were professional friendly and made you feel like you were in good hands. Awesome!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly, knowledgeable and courteous staff. Repair was done quickly and it looks like new. The paint match was perfect

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Very impressed with their service

Repair Quality

I appreciated that they got me in right away and finished the job quickly. The repair looks amazing

Customer Service

They kept me informed completely through the week

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire Caliber Collision Team was incredible! They went over and above with communication, quality of repair and timeliness of repair. Awesome job by all! Brandon and the entire Team…THANK YOU!

My Experience

The customer service was great and my car looks amazing. Joe was really amazing and transparent and I appreciate that

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

I always recommend Caliber. Never been disappointed

Repair Quality

Outstanding job. No complaints. Been coming to Caliber for years. Joe did a great job letting us know the progress.

Customer Service

Nicci and Joe provided excellent customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Your employees were knowledgeable helpful and professional. Nikki was exceptional and so was Brandon. They restored my belief in great customer service. Thanks. Cindy

My Experience

Whole staff is great

My Experience

I have used Caliber Collision on Priest Drive in Tempe, on several occations (no judging please:)) As always(and this most recent time was no exception) the customer service and repair work, was phenomenal. From Lisa who welcomes you in, to Brandon who oversaw my repair and always kept me informed and up to date of what was happening, to Adrian and Nate who were always available to take my calls and answer any questions and concerns that I had (which were quite a few). The technitions who do the body work at this location are, without a doubt, masters of their trade. They're absolutely incredible at what they do!! I wished I could have thanked each and every one of them for their amazing handiwork. My car came out looking better than when I first bought it! Consequently, it is for these reasons that I highly recommend Caliber Collision in Tempe without hesitation.

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