Chapman Kyrene Collision Center
As a consumer, you have the right to take your vehicle to any repair shop you choose. Whether you drive it to our shop or it arrives via tow truck, you can have peace of mind that we will take care of you and your vehicle in a timely, cost-efficient manner. Our expertly-trained, certified technicians repair your vehicle to manufacturer standards. We also work with all insurance carriers, allow for customer self-pay, and provide a lifetime guarantee on workmanship and paint services against defects. Parts and associated labor are protected under warranty by the parts manufacturer. We provide collision repair services including, but not limited to: Paintless dent repair, free estimates, alignments, wheel repair, and clear paint protector film installation. At Chapman, our focus is on creating a relationship with our customers that is built on trust and quality workmanship. We know you'll find the service we provide is outstanding and our repairs are top-notch.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I loved the service and the repair was completed.
Repair Quality - 5.0/5.0 -
All repairs were completed and my Trax looks wonderful. Thank you.
Customer Service - 5.0/5.0 -
Your customer service was outstanding from the office staff and the collision repair agent.
Likely to Recommend - 5.0/5.0 -
Yes I would because of the trusted referral
Repair Quality - 5.0/5.0 -
Went above and beyond to install reflector.. Thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Poor communication from the minute we needed to get our rental to when our car would be ready.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle was painted expertly. Good crew.
Customer Service - 5.0/5.0 -
Well done
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I am very satisfied knowing there is a great, reliable, repair shop I can trust nearby. I am more than likely to recommend the team over at Chapman Collision to anyone I can. Neither Family nor friends will be safe from my constant suggestions lol.
Repair Quality - 5.0/5.0 -
The quality of work looks amazing! I was so happy to see my car looking brand new upon pick up. The crew over at Chapman Collision are top notch, seamless process from start to finish.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The quality of the repair was good. The service and the length of time it took to complete. It was not as good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0 -
Repairs were completed so it is not a zero. I do not see myself completing repairs or ever recommending your shop to a friend, unless you were the only shop on their insurance. I was very unimpressed
Repair Quality - 2.5/5.0 -
I am very aware of increased parts delivery times ect. But 2 weeks for a catalytic converter replacement is exceptionally long. Along side the fact that I made it clear from the beginning I had just had the engine under covers replaced and they should all be present and damage free, yet it was not until after a week the supplement was even requested to replace them is very frustrating. If that part had been requested as it should have from the beginning we would have had the vehicle back a week earlier.
Customer Service - 0.5/5.0 -
I did not get ANY updates on org. ETA, parts delays, or delivery expectations. The only reason I even knew it was complete the day before was because I called. The only call I got was about blaming my insurance for not accepting the suppliment for the under covers that should have been submitted and escalated on the first estimate. Instead it was requested after the car should have been ready for delivery. Based on reasonable parts delivery and the repair hours this should have been no more than a 1 week repair. To top that off I scheduled and confirmed a pick up between 4-4:30 and was told after arriving at 4:20 and then waiting until 4:45 that they noticed my car had not been cleaned and needed to take care of that before they delivered it several minutes later. The added fact that the estimator showed more respect to my 16 year old son than me as the female owner was down right insulting.
Returned Clean
My Experience - 5.0/5.0 -
I commented earlier. Hope you got it. It was positive.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Was given my car back incomplete and it’s already been a week and they still haven’t received the final part to finish my car. They should have kept my car until it was completely finished. I’m Very unhappy!!
Customer Service - 0.5/5.0 -
Very unhappy with the entire experience and my car not being completed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Next level service and communication
Customer Service - 5.0/5.0 -
Spectacular
Returned Clean
Likely to Recommend - 5.0/5.0 -
The entire process was smoother and quicker than I could have ever expected—and that included having to order parts.
Repair Quality - 5.0/5.0 -
Everyone was incredibly friendly, helpful, and professional.
Customer Service - 5.0/5.0 -
Customer service was excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chapman Collision truly surpassed my expectations with the repair of my X7. The car looks absolutely flawless, restored to its original condition. Throughout the process, they kept me informed with friendly and attentive service that made the experience enjoyable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
The repair looks great
Customer Service - 3.5/5.0 -
I was not kept in the loop like I had been told I would be when I dropped off my car. I received a text with the estimate, and was told there would be a follow up letting me know an estimated date it would be done once the parts began coming in. But I heard nothing after the initial estimate