Caliber - Mesa - Gateway
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 0.0/5.0 -
Our vehicle was taken in for a dent and some scratches on the rear quarter panel from being hit in a parking lot. Apparently the dent could not be repaired so they ended up replacing that whole rear panel and bumper. Overall the repair looks good (paint blend, parts) But there were a few issues (seat belt not bolted back in, a few interior pieces popped out) but the major is the rear passenger door and new panel are not close to being flush. It is obvious repairs were made and do not match the rest of the vehicle.
Likely to Recommend - 5.0/5.0 -
I was very impressed with the service I received from beginning to end and would use and highly recommend Caliber to anyone. Cesar Rodriguez was my contact, and he did an excellent job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and honestly from the beginning. This is my third time using this shop (previous cars) and would return again but hopefully not. Car was promised on time and looks like new again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cesar made the entire experience from start to finish smooth. Cesar was friendly, experienced, and kept me informed throughout the repair. Caliber even got my job finished sooner than quoted. Not that I would want to be a repeat customer, but at least I know who to go to if the need arises.
My Experience - 5.0/5.0 -
Excellent repair quality and the repair was finished 2 days ahead of the schedule Caliber provided.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very easy to work with. The car was delivered as expected and looks beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went well and my Car looks good. Staff was communicative and pleasant. My only criticism is that it appears my car was left over the holiday weekend sitting outside under a tree. When I picked it up it was covered in pollen and there was about 10 bird poops on it. It was disappointing to have to immediately take it to the car wash right after having body work done. And after having washed it right before dropping it off for repair. Otherwise everything was great.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The truck looks like nothing happened. Nice job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck look great
Customer Service - 5.0/5.0 -
I enjoyed Caesar
Returned Clean
My Experience - 0.0/5.0 -
There is still damage to the side of my car from the accident that was not repaired. Very disappointed
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Hello, I have already formally complained about the service that was performed on my car last week. Thank you
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
Not much communication
My Experience - 5.0/5.0 -
It turned out amazing!!!