Caliber - Mesa - Gateway

4.8 (3,961reviews)
96%
6419 S Sossaman Rd,  Mesa,  AZ  85212

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,961)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear communication, and timely repairs. Many highlight the exceptional repair work, noting vehicles looked brand new or better than before the accident. The team receives frequent recognition for keeping customers informed throughout the repair process via text updates, calls, and in-person walkthroughs. Several customers noted their vehicles were completed ahead of schedule, which exceeded expectations. A few customers mentioned minor concerns such as incomplete repairs, loose parts, or cleanliness issues upon pickup, reflecting areas where attention to detail could be improved. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop to friends and family.
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"... Caliber Collision were AMAZING! From daily updates, to expert repair, the team surpassed my expectations!! Thanks so much for making a frustrating situation ..." Read more
"I was completely impressed with repairs made in the time it took. Also, very much appreciated the cleanliness of the ..." Read more
"... Shop did an awesome job on my Range Rover Sport. The back of the truck looks brand new…" Read more
"... communications on the service that needed to be done and your staff member failed miserably. One repair was completed out of the three and he pretended like are conversations ..." Read more
"Im blown away on how great the communication, professional is & how they was so detail they was with my Lexus. ..." Read more
"100% great experience! Communications were amazing and the quality is top notch! If I have any future needs Ill come back to this ..." Read more
"However, he couldnt remember any of our conversations or which customer he was talking to."
"When I went to pick up my car I was the one who had to point out that the job was not complete. Area manager came over and confirmed my ..." Read more
"Not much communication"

Likely to Recommend

Repair Quality

Thrilled with service and results!

Customer Service

Very friendly and helpful. Great explanation and answering questions

Returned Clean

Likely to Recommend

Repair Quality

They did a great job!

Customer Service

This place was efficient and got all things finished ahead of schedule.

My Experience

My Experience

Cesar is the MAN! Got my wife’s car repaired in record time and it turned out perfect! It was a brand new car before the accident and you can’t tell there was ever a problem. Customer service was fantastic as well! Highly recommend.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience with great staff and great turnaround

My Experience

Finished the job early. Made a repair at much lower cost. The area of damage looked brand new.

Likely to Recommend

Repair Quality

I thought I already gave this but received another text about it. Received car back 5 days early, one repair cost much less. Car looked great.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I am extremely happy with the service I received. The process was quick and couldn't have been easier. The girl working the front desk was so friendly and the movies she had playing in the waiting area were top notch. 10/10 stars

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caesar was amazing to work with. Very helpful, on time, and car looks great. Highly recommend this team at Caliber. Received messages along the way to keep me updated on progress, which was a bonus. Can’t say enough positive things about this business and the staff that I was able to interact with, including the young lady at the service desk named Lee. Thank you guys!

Likely to Recommend

Repair Quality

Caesar was great to work with. Kept me updated, returned my calls. Very helpful on the whole matter from start to finish. Very pleased. Will highly recommend them and definitely returns when needed! Young lady at front desk (Lee??) was great to work with as well. Very polite and friendly.

Customer Service

Likely to Recommend

Would tell anyone to go there.

Repair Quality

Great job. Can never tell it was in a accident

Customer Service

Communication was good. When the finish date kept getting extended was not told why.

Returned Clean

My Experience

My Experience

Paint match is nearly perfect and my vehicle was delivered ahead of schedule.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They were great , always keeping updated with my vehicle. I highly recommend them.

Customer Service

Likely to Recommend

Repair Quality

The entire staff is amazing!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service