Blue Springs Ford
In operation 54 years.
Blue Springs Ford is here to assist you with any vehicle repair, whether it be a simple chip and scratch repair, paintless dent removal, or collision repair. Our collision center in Blue Springs, MO, is fully staffed with certified technicians who are knowledgeable in all things collision. Trust that your vehicle is in the right hands when you schedule an appointment with the Blue Springs Ford collision center. Our service center can assist you with any questions about your repairs or schedule you for a free estimate. Simply give us a call at (816) 224-3499 or contact us online and we will gladly assist you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The work was performed quickly as promised, and the work was good quality.
Likely to Recommend - 4.5/5.0 -
No problem
Repair Quality - 4.5/5.0 -
Good job and good customer service
Customer Service - 4.5/5.0 -
All around great
My Experience - 5.0/5.0 -
Very polite and kept me informed about progress of repair completed when they said it would be
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We were kept informed throughout the repair. Excellent work and super nice staff. Thank y’all
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I'm a long time customer, and each CS person has been great.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Wheel was the wrong color.
Customer Service - 2.5/5.0 -
It took over 2 months and the repair still was not correct.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Derek was so helpful!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was told by another Ford dealer it would take at least a week to repair my vehicle. After a week of no progress, I had it brought to Blue Springs and they fixed it in a day.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, loved how they clean the explorer. Delivery time I give it a 5 rating. They said 1 week and it took 3 weeks, why don't you get all the insurance and paper work done and approved and call the owners 2 days before your ready to start the job. That way you're customers isn't without a vehicle for weeks setting in a full parking lot waiting to get repaired, just saying.
Customer Service - 4.5/5.0 -
Called a few times to check on the explorer and they said they would get back with me and never did.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Terrible communication was told that the truck was unable to be aligned and possibly needed to be put on the frame jig. Next day it did not need to be put on the jig. After all body work was done then it went back to get aligned and somehow was able to be aligned. when I received the truck back going down the road with the steering wheel straight the truck pulls to the right. Day after getting the truck back the TPMS sensor had a fault pop up on the wheel where the damage was. When I called the shop to ask about bringing back the truck the collision manager seemed annoyed that I called to ask when a good time would be to bring the truck back. I would be open to changing my scale of satisfactory pending my experience after taking the truck back.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ronnie did a great repair job on my 2016 kia Soul. Customer Service was very professional and courteous.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
Communication was lacking. It took month to get it in and 3 weeks for the repair. The result was good, but I was without a car forsook long.
Customer Service - 2.0/5.0 -
They didn't instill confidence and communication was poor.