BMW of Coconut Creek
In operation 21 years.
At the BMW of Coconut Creek Collision Center, we have been serving the drivers of South Florida for over 20 years at this location. Our body and refinish technicians have completed extensive factory training and are also I-CAR Gold Class certified. Our collision center is also one of a very select few BMW authorized Certified Collision Repair Centers and we are extremely proud of that. In fact, our collision center is also certified by MINI, VW, Toyota and Subaru along with being factory trained to work on all major car brands. Being an I-CAR Gold Class Certified collision center demonstrates our commitment to ensuring your safety by adhering to strict repair standards and requirements. Your luxury vehicle deserves the best. Look no further, let our experts at the BMW of Coconut Creek Collision Center serve all of your body and paint needs. We will have you and your vehicle safely back on the road in no time! ** Towing services provided by licensed Broward County towing companies **
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 8:00 am - 2:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Geo was very professional and helpful. He kept me updated throughout. I feel he went above and beyond
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am extremely dissatisfied with my experience. I originally brought my car in after my windshield shattered and paid approximately $2,300 for the repair. When I received my car back, I immediately noticed a loud wind noise coming from the windshield, as if air was getting through. I contacted Richard about the issue and have mentioned it multiple times. I also have a video clearly showing the sound. I brought my car back at 8:00 AM to have the issue corrected after being told it would not take long. I work at 10:00 AM and ended up being late because of the amount of time I spent waiting. What is even more frustrating is that when I got my car back, the exact same noise was still there, making me feel as though nothing had been fixed. It has now been almost a month since I paid for this service, and the repair is still not complete. I have been extremely patient, but at this point I feel like my concerns are being pushed to the side and that my time is not being respected. I paid in full for a repair that has still not been properly completed, and I should not have to continue returning to the dealership for the same unresolved issue. I am extremely disappointed with the quality of the repair and the way this situation has been handled. I brought my car in originally on July 8th. Brought it in AGAIN on the 15th.
Customer Service - 0.5/5.0 -
I am extremely dissatisfied with my experience. I originally brought my car in after my windshield shattered and paid approximately $2,300 for the repair. When I received my car back, I immediately noticed a loud wind noise coming from the windshield, as if air was getting through. I contacted Richard about the issue and have mentioned it multiple times. I also have a video clearly showing the sound. I brought my car back at 8:00 AM to have the issue corrected after being told it would not take long. I work at 10:00 AM and ended up being late because of the amount of time I spent waiting. What is even more frustrating is that when I got my car back, the exact same noise was still there, making me feel as though nothing had been fixed. It has now been almost a month since I paid for this service, and the repair is still not complete. I have been extremely patient, but at this point I feel like my concerns are being pushed to the side and that my time is not being respected. I paid in full for a repair that has still not been properly completed, and I should not have to continue returning to the dealership for the same unresolved issue. I am extremely disappointed with the quality of the repair and the way this situation has been handled.
Returned Clean
Likely to Recommend - 3.0/5.0 -
Being honest I just waiting for my car to get fix all those details before mention and then I can recommend or not to someone else
Repair Quality - 2.0/5.0 -
I am writing to express my strong dissatisfaction with the service my vehicle received at your shop. The quality of the work was highly mediocre
Customer Service - 3.0/5.0 -
There are many details on the paint, loose parts and stains
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll send anyone to Gio
Repair Quality - 5.0/5.0 -
Car seems brand new after repair
Customer Service - 5.0/5.0 -
From Gio was great, front desk also great, other employees not so happy to help a co-worker
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My collision body work repairs, went smoothly and my service agent went above and beyond to coordinate the work.
Customer Service - 5.0/5.0 -
Excellent work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a really positive experience with BMW of Coconut Creek. Geo Ramirez was fantastic to work with—he kept me updated throughout the entire repair process and made communication easy from start to finish. Geo made sure everything was taken care of without any hassle. When I picked it up my car honestly looked and felt like new. I really appreciated that they took the time to make sure everything was right instead of rushing the job. That level of customer service goes a long way. Thank you, Geo, and the team at BMW of Coconut Creek—I’d definitely recommend them.
Customer Service - 5.0/5.0 -
I had a really positive experience with BMW of Coconut Creek. Geo Ramirez was fantastic to work with—he kept me updated throughout the entire repair process and made communication easy from start to finish. Geo made sure everything was taken care of without any hassle. When I picked it up my car honestly looked and felt like new. I really appreciated that they took the time to make sure everything was right instead of rushing the job. That level of customer service goes a long way. Thank you, Geo, and the team at BMW of Coconut Creek—I’d definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Outstanding service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joan was excellent and he took care of all my needs in a quick, professional and courteous way.
Customer Service - 5.0/5.0 -
I received excellent customer service throughout the process
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Communication about timing of my car being finished could have been better
Customer Service - 3.5/5.0 -
Communication wasn’t great about when finished
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very efficient and took time to explain
Customer Service - 5.0/5.0 -
Excellent knowledgeable service reps