BMW of Mobile Collision Center

4.9 (3,777reviews)
98%
3025 Goverment Blvd,  Mobile,  AL  36606

In operation 16 years.

We combine solid craftsmanship and state of the art technology to restore your vehicle back to factory specifications. Our dedication to providing quality collision repair has established our reputation in the industry and is why we are a preferred repair center by most insurance companies.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Ford
GM
GM Electric Vehicles
Honda
Kia
Subaru
Volkswagen
Volvo

Reviews (3,777)

Likely to Recommend

Repair Quality

Customer Service

Great

Returned Clean

My Experience

My Experience

Service was fast and they were extremely helpful in everyway

My Experience

Your team acted very professionally especially Jimmy, and kept me advised on the status and bought four new parts instead of used with my insurance company. USAA said your dealership was good to work with. I agree, thanks again. Paul Cater

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I've only had it one day since the repair. So far so good. Jeremy was very nice. I live in Hattiesburg. I liked having a loaner car so I could get my car fixed. I chose BMW over Mercedes, so let's keep this great level of service going.

Likely to Recommend

Repair Quality

I wasn't impressed with the hesitation to provide service. I live in Hattiesburg and drove down. I needed a service check done. I scheduled an appointment at 2. I was unaware that the dealership was closing in an hour. I wanted my floor mat fixed as well since I was there. Becky seemed unsure that this could be done along with my service check. I also wanted the front end looked at since I was there. Becky informed me that the body shop is closed Saturdays. I felt disappointed with her answers. since it was close to closing time, I suggested if I could get a loaner car. She seemed hesitant to wanna get one for me. Nonetheless, I got a loaner car. On Monday, I suggested that the body shop fix the front end since my car was already there. I didn't feel like wasting time and milage to come back another time to get the front end repaired. After I got the car back, the next day I got a message on the car that the right rear tire was low. I feel like this should have been checked out. I had to fill up the tire a bit, which made me run late to the airport. Also, after I looked at the front end, I noticed the plastic grill was cracked. the body shop just fixed and painted the front, so why wasn't this checked? I called and talked to the collision manager yesterday who didn't return my call. I expect a high level of service from BMW. I feel very disappointed in bmw of mobile. I bought this car from bmw global imports, who have excellent service. I hope your service improves if you really care. I chose you over Mercedes.

Customer Service

I wasn't impressed with the hesitation to provide service. I live in Hattiesburg and drove down. I needed a service check done. I scheduled an appointment at 2. I was unaware that the dealership was closing in an hour. I wanted my floor mat fixed as well since I was there. Becky seemed unsure that this could be done along with my service check. I also wanted the front end looked at since I was there. Becky informed me that the body shop is closed Saturdays. I felt disappointed with her answers. since it was close to closing time, I suggested if I could get a loaner car. She seemed hesitant to wanna get one for me. Nonetheless, I got a loaner car. On Monday, I suggested that the body shop fix the front end since my car was already there. I didn't feel like wasting time and milage to come back another time to get the front end repaired. After I got the car back, the next day I got a message on the car that the right rear tire was low. I feel like this should have been checked out. I had to fill up the tire a bi

Returned Clean

My Experience

Beyond pleased with Jimmy and staff. Thank you all so much!

Likely to Recommend

Repair Quality

Excellent work and customer service!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent quality of work. Appreciate the professionalism and attention to detail provided by your techs.

Likely to Recommend

Very professional. Jeremy Eck was super!

Repair Quality

I feel they went above and beyond to make sure everything was repaired and looked even better than before I brought it in.

Customer Service

very good communication. They kept me up to date with information. I appreciated that.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The process was simple and streamlined to keep you updated with you repair status. I opted for text alerts which was perfect for me. Will use BMW Collision in the future.

My Experience

Great services .The staff were very friendly and helpful .

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean