Bob Bell Ford of Bel Air
In operation 56 years.
Our family owned and operated auto body shop has been serving the Bel Air and Baltimore area for over 45 years. We understand that your car is a vital part of your life, the second biggest investment you’ll make. It’s important to make sure it’s repaired correctly after an accident, to the specifications of the manufacturer.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin was awesome
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would highly recommend them to anyone.
Repair Quality - 5.0/5.0 -
Extremely helpful. Went out of there way to keep me informed of the progress. Body work and paint was excellent. Satisfying experience.
Customer Service - 5.0/5.0 -
Customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team handled the repair well given that they were handcuffed early on with the ownership transition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
from the beginning of my repair, the manager made everything easy. he made me feel like i was his #1 priority. he's awesome, and should be commended. the repairs are GREAT!!! everything he said he'd do, he did well!! i'd recommend your repair shop to anyone because of him.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Wonderful manager, he’s a keeper!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Have been bragging about them .l was so happy seeing they washed my truck after the body work and back window replacement
Repair Quality - 5.0/5.0 -
They are the best team I have ever seen in my in my fifty years of driving and repair. Kevin and Stuart are the greatest team.
Customer Service - 5.0/5.0 -
They are the best team I have ever seen in my in my fifty years of driving and repair. Kevin and Stuart are the greatest team.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin set my expectations from the beginning and shared progress, not sure I could ask for anything more,,,
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The body work was excellent.
Customer Service - 5.0/5.0 -
Kevin, who handled our claim and body repairs, was experienced, knowledgeable, and very good at what he does. He expedited our repairs and made the process smooth and easy. The shop technician, who performed the repairs, did an excellent job and left no tracks behind. We are very satisfied. Thank you!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kevin was amazing! Communicative and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
i hate to be nit picky but im sure you all would like to know. The body and paint and all is fantastic! thank you all so much. I would simply encourage someone to clean inside from repairs done in the outside. My car is full of white dirt/something that is in every crack and crevice that will take me awhile to clean up. Its way more than it sitting for 10 days. There's some marks where someone may have tried to clean it, but it It has to be from working on the outside and whatever was used to work on the car. I dont want to come across as a complainer, hence my delay in doing this. I am very grateful for the good body/paint work and all that was done. Thank you all again.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the awesome job, Kevin!!!
My Experience - 5.0/5.0 -
Very pleased A+. Kevin contacted me and kept me update throughout the process, explaining the details and timetable. With this said, I will likely purchase a Ford again from Plaza. Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Plaza Ford is where I'll take my autos to get the job done right. Kevin was very responsive and kept me informed to my repairs. Thanks!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin and team did a great job again!
Customer Service - 5.0/5.0 -
Was kept updated during the entire process.
My Experience - 5.0/5.0 -
This is the second time I have had my car in for body work (not my fault!) and again I am COMPLETELY satisfied with a job well done. Perfect paint match with my car being 4 yrs old. And as ALWAYS great customer service.
Likely to Recommend - 5.0/5.0 -
ABSOLUTELY!!
Repair Quality - 5.0/5.0 -
I have had work done by Plaza Ford in the past and their work has always been superb
Customer Service - 5.0/5.0 -
Kevin is the bestest! Goes well beyond customer satisfaction. He does his best to make the process as painless as possible.
My Experience - 5.0/5.0 -
Car looks great, can't tell that it was hit by a deer. Kevin was great and kept us updated on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kevin kept us updated on the process of the repair throughout, that was very appreciated and good customer service. He was very pleasant and helpful. We will use Plaza in the future. thank you