Bob Maxey Collision Center

4.8 (1,508reviews)
95%
2798 E Grand River,  Howell,  MI  48843

In operation 14 years.

Bob Maxey Collision Center is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,508)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting vehicles looked better than new upon return. Communication stands out as a key strength, with appreciated text updates and proactive status notifications throughout the repair process. Staff friendliness and professionalism are frequently highlighted. Timeliness is largely positive, with several vehicles completed ahead of schedule. A few customers noted delays, occasional communication gaps, and minor post-repair issues such as missing items or small mechanical concerns, as mentioned directly in their feedback.
Select to learn more
"The quality of the repair was exceptional."
"When we picked the car up, it looked awesome. The work was done on time, and I can't tell there was ever a deer strike. The ..." Read more
"My car looks better than new!"
"... Collision repairs done in a very timely manner and workmanship was outstanding. Highly recommend with no reservation ! Thank You Bob Maxey ! ! !" Read more
"It looks like there was never an issue."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They had my car for repairs after a deer hit . They kept us updated and explained stuff to us . Very friendly.

Customer Service

Explained stuff well and very friendly

Returned Clean

Likely to Recommend

Repair Quality

Not sure if we could have dropped the car off later. Dropped off Monday but I don’t believe it was looked at until later in the week. Not positive if that’s the case though.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Workmanship and color match was impeccable

Customer Service

Excellent communication and service. Was allowed to keep car at dealership for repair during a 2 week out of country trip.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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if asked.

Repair Quality

the 'gap' distance is visibly OFF between fender/hood. I know there's nothing to be done now. Actually haven't looked any further.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

They were excellent throughout the repair cycle. I was kept updated as to the date I could drop my car off and when the repairs would be completed. Also, they provided a great loaner car while my car was being repaired.

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent. Kind.

Returned Clean

Likely to Recommend

Repair Quality

This is the 3rd vehicle we have had Bob Maxey repair and have been completely satisfied with the experience each time.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I really didn't expect the day to day update and I appreciated it. Work done was very well done. Thank you so much Ford Team.

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Repair Quality

Customer Service

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Repair Quality

Great customer service. Great communication. PRocess was well explained. Thanks for the loaner vehicle.

Customer Service

Great customer service

My Experience

Likely to Recommend

Repair Quality

Color of the repaired, repainted trunk is a few shades darker than the rest of the car.

Customer Service

Likely to Recommend

They did a great job repairing my vehicle. They were also very transparent and communicated with me every step of the way when it came to the status of the repair.

Repair Quality

Customer Service

Likely to Recommend

This shop far exceeded our experiences at other repair facilities

Repair Quality

Timely, good communication, repair looked very clean upon inspection.

Customer Service

Again, timely communication.

Likely to Recommend

Repair Quality

Great work and finished early than expected

Customer Service

Returned Clean

My Experience

Communication was great. Repairs were completed before the estimated repair date. The staff was knowledgeable, courteous, and friendly.

Likely to Recommend

Quick service, excellent communication, very happy with the repairs.

Repair Quality

My car looks better than new!

Customer Service

Excellent customer service. Always kept me informed throughout the process. Very friendly.

Likely to Recommend

Repair Quality

Very professional services and communications.

Customer Service

Returned Clean