Gerber Collision & Glass - Brighton

4.8 (915reviews)

96%

(810) 227-6151

9987 E Grand River Ave, Brighton, MI 48116

96%

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9987 E Grand River Ave
Brighton, MI 48116

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About Gerber Collision & Glass - Brighton

See Photos

9987 E Grand River Ave
Brighton, MI 48116

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 80 years, 4 years at this location.

Gerber Collision & Glass - Brighton offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

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Reviews (915)

Sort By:
Newest
Rating

815 Customers Rated

5 Stars

78.9% Complete

(722)
4 Stars

6.6% Complete

(60)
3 Stars

1.7% Complete

(16)
2 Stars

1.2% Complete

(11)
1 Star

0.2% Complete

(2)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers generally express high satisfaction with Gerber Collision's service. Many praise the excellent customer service, quality of repairs, and timeliness. Customers appreciate the frequent updates and communication throughout the repair process. The staff is often described as friendly, professional, and helpful. Many customers mention that their vehicles were returned in better condition than expected, with some noting that their cars were cleaned as well. There are a few mentions of minor issues or delays, but overall the feedback is overwhelmingly positive, with many customers stating they would recommend Gerber Collision to others.

Select to learn more

Service Quality
Timeliness
Communication

"The GERBER COLLISION located in Brighton is one of the best I have experienced in years. This is not my first service experience with this ..." Read more

"Quality customer service is when you get your car back and more was fixed than you had asked for! Gerber did an awesome job at fixing my issue, but ..." Read more

"Working with Gerber Collision was a seamless experience that could not have been better. The team was professional, courteous, and prompt. ..." Read more

"The staff was the most friendly group of people Ive seen in a business in a long time"

"From start to finish they were knowledgeable, helpful, prompt, provided accurate updates, and the work is wonderful"

"Actually I'm happy to say it was finished well before the date I was expecting."

"Original ready estimate got delayed a couple time due to additional damage found and some final work that took longer. They did work ..." Read more

"They even offered to pick me up if I didn't have a ride!"

"Was done on time"

"Much earlier than expected."

"I received updates on the process as it progressed. All work was fully explained in a friendly & professional ..." Read more

"Alway responsive. Had system with updates. Great job!!"

"Very a professional and accommodating. They gave me a step-by-step text messaging on the progress which was really helpful in making my plans with my car. The work they did ..." Read more

"I did not receive any communications until my car was completed. Everyone was nice but I was told I would receive ..." Read more

"Everything went as expected The biggest part for me is communication was very good and was done on time when they said it was going ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The GERBER COLLISION located in Brighton is one of the best I have experienced in years. This is not my first service experience with this ..." Read more

"Quality customer service is when you get your car back and more was fixed than you had asked for! Gerber did an awesome job at fixing my issue, but ..." Read more

"Working with Gerber Collision was a seamless experience that could not have been better. The team was professional, courteous, and prompt. ..." Read more

"The staff was the most friendly group of people Ive seen in a business in a long time"

"From start to finish they were knowledgeable, helpful, prompt, provided accurate updates, and the work is wonderful"

"Actually I'm happy to say it was finished well before the date I was expecting."

"Original ready estimate got delayed a couple time due to additional damage found and some final work that took longer. They did work ..." Read more

"They even offered to pick me up if I didn't have a ride!"

"Was done on time"

"Much earlier than expected."

"I received updates on the process as it progressed. All work was fully explained in a friendly & professional ..." Read more

"Alway responsive. Had system with updates. Great job!!"

"Very a professional and accommodating. They gave me a step-by-step text messaging on the progress which was really helpful in making my plans with my car. The work they did ..." Read more

"I did not receive any communications until my car was completed. Everyone was nice but I was told I would receive ..." Read more

"Everything went as expected The biggest part for me is communication was very good and was done on time when they said it was going ..." Read more

David (Chevrolet owner) reviewed 11/28/25

Michael (Hyundai owner) reviewed 11/28/25

Anonymous (Ford owner) reviewed 11/28/25

Would come back again

Always kind and answered my questions.

Michael (Ford owner) reviewed 11/25/25

Other than the miscommunication the service was good.

Repair looks good.

Did not get a call on the day the vehicle was supposed to be finished, when i called was told it would be another few days as there was a delay. Shortly after getting that information i was sent a text message telling me it would be late.

Michael (Honda owner) reviewed 11/24/25

James (Cadillac owner) reviewed 11/24/25

Car not totally repaired yet.

Sean (Chevrolet owner) reviewed 11/24/25

Mary (GMC owner) reviewed 11/24/25

Definitely recommend

Excellent communication from the very friendly and experienced staff! Definitely recommend!

Excellent

Robert (Kia owner) reviewed 11/20/25

Good communication, everything went smoothly, vehicle looks great.

Kirk (Ford owner) reviewed 11/20/25

Work was good but they said 8 business days to repair and it took 10

Very friendly

Kim (Chevrolet owner) reviewed 11/17/25

I would recommend Gerber for car repairs. They were great.

Anthony (Honda owner) reviewed 11/17/25

Colleen (Jeep owner) reviewed 11/15/25

As long as I get the right mirror within a week or maybe 2 weeks. Then I will be over the moon about how well they did

I think they did a great job, but they put the wrong side mirror on my car. So I’m waiting for them to get the right one and call me to put the right one on my car. I don’t want to put a number on the service before I get the right mirror

Waiting for the right mirror

Gary (Cadillac owner) reviewed 11/13/25

Great service!!!

Great work, took a while longer than expected, overall great experience!

Quality workmanship !

Susan (Chevrolet owner) reviewed 11/13/25

I am totally satisfied with work that was done. Fast and efficient!!

Gus (Lexus owner) reviewed 11/12/25

Cathy (Honda owner) reviewed 11/5/25

My car looks beautiful!

Patrick (Cadillac owner) reviewed 11/5/25

Gerber proved to be excellent

Appreciate that vehicle interior was cleaned and vehicle was delivered. That! was over the top quality customer service. Thank you.

excellent

Ted (Ford owner) reviewed 11/5/25

Great front desk associates, great communication, timely repairs! Thank you!

Amanda (RAM owner) reviewed 11/4/25

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When leaving your vehicle, make sure the auto body shop completes a prior damage inspection to identify any scratches or dents not related to the accident.

Gerber Collision & Glass - Brighton

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Brighton

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (915)

815 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 2.0/5.0 -

Customer Service - 2.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?