Gerber Collision & Glass - Ann Arbor/Wagner Rd.

4.9 (2,609reviews)

98%

(734) 668-9858

723 S Wagner Rd, Ann Arbor, MI 48103

98%

See Photos

723 S Wagner Rd
Ann Arbor, MI 48103

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Ann Arbor/Wagner Rd.

See Photos

723 S Wagner Rd
Ann Arbor, MI 48103

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 7 years at this location.

Gerber Collision & Glass - Ann Arbor offers quality collision repair / auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,609)

Sort By:
Newest
Rating

2,310 Customers Rated

5 Stars

78.3% Complete

(2042)
4 Stars

7.1% Complete

(185)
3 Stars

1.3% Complete

(35)
2 Stars

0.7% Complete

(17)
1 Star

0.3% Complete

(8)
< 1 Star

0.9% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, professional, and completed to the highest standard. Many highlight that vehicles were returned looking brand new, often cleaner than when dropped off. Timeliness is a standout strength, with numerous customers noting their vehicles were completed ahead of schedule. Communication is widely celebrated, with regular text updates and proactive outreach keeping customers informed throughout the repair process. A few customers noted areas for improvement, including isolated incidents of inadequate vehicle cleaning upon return, minor repair oversights requiring a follow-up visit, and occasional lapses in proactive communication regarding delays. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.

Select to learn more

Service Quality
Timeliness
Communication

"... my vehicle and treated it as if it were their own. The quality of the repairs was excellent, and my car looked flawless when I picked it up. The team was professional, honest, ..." Read more

"... times. I have not had one occasion to request re-work. They are quality experts and I should know. Gerber has handled all my repairs for ten years and I have always been ..." Read more

"... recommending them! I am sooo very happy with EVERYTHING! My truck was repaired back to the beautiful vehicle it was before the accident! Impeccable work!" Read more

"Friendly, communicative, informative, and prompt service. Couldnt believe you guys even vacuumed my car! Beyond impressed ..." Read more

"Repairs were done very well, pricing was good, communication was excellent, and they had my car done prior to ..." Read more

"Everyone was amazing! I was shocked it was done so fast."

"They not only did an excellent job, but completed it 2 days early!"

"... updates have kept me apprised of the repair process. It was ready in half the time promised. In my experience the professionalism and warmth of ..." Read more

"Beautiful workmanship. So much faster than I expected. AA+ service"

"Car was ready 2 full business days ahead of schedule"

"Excellant communication! Was ready early. Communication with customer = 10+ Quality of repairs = 10+"

"Very good service, less than estimated, good communication"

"Communication while repairing the car was not great. I was told I would be contacted multiple times about timing ..." Read more

"Gerber was excellent. Every step of the job was communicated and completed as scheduled. Communication was excellent. Gerber set and maintained ..." Read more

"... truck. Communication was also excellent. Thank you. Communication was fantastic. Thank you. You guys did a great job. I would recommend ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... my vehicle and treated it as if it were their own. The quality of the repairs was excellent, and my car looked flawless when I picked it up. The team was professional, honest, ..." Read more

"... times. I have not had one occasion to request re-work. They are quality experts and I should know. Gerber has handled all my repairs for ten years and I have always been ..." Read more

"... recommending them! I am sooo very happy with EVERYTHING! My truck was repaired back to the beautiful vehicle it was before the accident! Impeccable work!" Read more

"Friendly, communicative, informative, and prompt service. Couldnt believe you guys even vacuumed my car! Beyond impressed ..." Read more

"Repairs were done very well, pricing was good, communication was excellent, and they had my car done prior to ..." Read more

"Everyone was amazing! I was shocked it was done so fast."

"They not only did an excellent job, but completed it 2 days early!"

"... updates have kept me apprised of the repair process. It was ready in half the time promised. In my experience the professionalism and warmth of ..." Read more

"Beautiful workmanship. So much faster than I expected. AA+ service"

"Car was ready 2 full business days ahead of schedule"

"Excellant communication! Was ready early. Communication with customer = 10+ Quality of repairs = 10+"

"Very good service, less than estimated, good communication"

"Communication while repairing the car was not great. I was told I would be contacted multiple times about timing ..." Read more

"Gerber was excellent. Every step of the job was communicated and completed as scheduled. Communication was excellent. Gerber set and maintained ..." Read more

"... truck. Communication was also excellent. Thank you. Communication was fantastic. Thank you. You guys did a great job. I would recommend ..." Read more

Randy (Ford owner) reviewed 8/11/26

Richard (Ford owner) reviewed 8/10/26

Great experience from beginning to end. Team answered my questions and worked around my schedule

Bart (Toyota owner) reviewed 8/10/26

The work was done in a timely manner. The communication was very good. Most important, the work is extraordinarily high quality!

My car looks great, and the daily text updates were very helpful once the project got going!

Kristin (Toyota owner) reviewed 8/7/26

Great communication and timeliness! Plus, they completed by car before they were scheduled to!

Ruth (Buick owner) reviewed 8/6/26

Jane (Subaru owner) reviewed 8/6/26

Candace (Subaru owner) reviewed 8/3/26

Kept me informed, work completed sooner than expected

Frank (Kia owner) reviewed 8/3/26

Surprisingly easy process from start to finish

Maha (Chevrolet owner) reviewed 8/3/26

I especially like the many texts we received about the status of the job!

Glenn (Honda owner) reviewed 8/3/26

Repairs completed three days early and well done.

Christopher (Subaru owner) reviewed 8/3/26

Paul (Volkswagen owner) reviewed 7/31/26

Friendly, easy to deal with. Fine craftsmanship.

Front desk, estimate, to paint and finish, outstanding

Douglas (BMW owner) reviewed 7/31/26

The only problem I had was a restraint system fault, which the Gerber people identified. I signed a waiver to allow me to take the car as I needed it on the weekend, but then the following week I took it myself to the BMW dealer. They just needed to reset the system. It would’ve been more convenient if the Gerber glass people had arranged for me to take the car over and just plug it in without the paperwork and associated overhead of checking it in to BMW of Ann Arbor, and waiting, and then retrieving it. I encourage you all to think of a way too more closely collaborate with your car dealers for a more seamless customer experience. Otherwise, I’m very satisfied with your service and the result as well as the friendliness of your front desk and the technician with whom I spoke

Larry (Honda owner) reviewed 7/30/26

Very professional and efficient team at the Wagner Ann Arbor complex!

Michael (GMC owner) reviewed 7/29/26

I very much appreciated the almost daily up date and progress of the work being done our vehicle.

Jonathan (Subaru owner) reviewed 7/27/26

Gerber did a nice job!

Richard (Mazda owner) reviewed 7/24/26

The staff were extremely helpful and friendly. The repair done on my car was superb.

Paul (Subaru owner) reviewed 7/23/26

The car was expertly repaired and in the promised time. Mike and Laura were very congenial.

Quality work and on time.

Friendly and personable.

Jayson (Ford owner) reviewed 7/20/26

Abigail (Subaru owner) reviewed 7/20/26

Easy to work with, even though I was out Of town and had to have family pick-up and drop-off.

Top of reviews

Gerber Collision & Glass - Ann...

5.0 2,567 reviews
5984 Jackson Rd
Ann Arbor, MI 48103
Gerber Collision & Glass - Ann...

4.9 1,720 reviews
521 S Main St
Ann Arbor, MI 48104
Gerber Collision & Glass - Che...

4.9 967 reviews
3105 Pielemeier Dr
Chelsea, MI 48118

Dylan's Collision

4.9 105 reviews
611 S Maple Rd
Ann Arbor, MI 48103

view more shops in: Ann Arbor | 48103

You should always ask your auto body shop if they offer a warranty on their repairs.

Gerber Collision & Glass - Ann Arbor/Wagner Rd.

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Gerber Collision & Glass - Ann Arbor/Wagner Rd.

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,609)

2,310 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -