Gerber Collision & Glass - Ann Arbor/Main St.
521 S Main St,
Ann Arbor,
MI
48104
USA
In operation 85 years, 7 years at this location.
Gerber Collision & Glass - Ann Arbor offers quality collision repair / auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, timely repairs, and proactive communication. Many highlighted that vehicles were completed ahead of schedule, with several noting repairs finished days or even a week earlier than promised. The quality of bodywork received high marks, with customers describing results as looking brand new. Regular text and phone updates throughout the repair process were frequently appreciated, reducing stress and keeping customers well-informed. Complimentary interior and exterior cleaning of vehicles was a recurring pleasant surprise. A few customers noted areas for improvement, including occasional delays, minor oversights such as small parts not reinstalled correctly, and inconsistent cleanliness upon vehicle return. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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Service Quality
"Team did a great job and the repair quality was spot on."
"Great work. Excellent job on bumper replacement both paint matching and panel gaps and door dent repair. Hope ..."
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"Not only the repair was great, they also cleaned up my car inside out, very impressive!"
"Great body work, on schedule, professional service. Hoping I won't kneed their services again, this is ..."
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"Fast , accurate, reliable and awesome customer service. Would definitely recommend."
"... repair work as soon as possible and so pleased that our car was ready sooner than projected. The finished work looks great! We really appreciate ..."
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"... through text and email, which I really appreciated. They even finished the repairs five days earlier than expected, which saved me money on the rental car. Everyone ..."
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"... though, I was rather pleasantly surprised that the repairs completion date was cut by a week and I was able to pick up my car earlier."
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"Yes. Its was done earlier"
"It was seriously delayed from one week to almost approx four weeks. Understand the parts ordered were hard to delay. ..."
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"... appreciated having my rental car shuttle made easy and the large amount of communication from Gerber. I felt I knew the steps of what was happening and was given ..."
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"I was extremely impressed with Gerber. The communication on progress put me at ease. The efficiency was top notch!"
"... Collision was very professional and communicative. They kept us informed in all stages of my vehicle's repair. The end product was great as the vehicle looked brand ..."
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"... included facilitation of a last minute car rental. Communication was great, including regular text message updates. We sincerely appreciate the effort of the repair ..."
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"The team was great to work with really friendly, clear with communication, and quick to answer any questions. I appreciated how smoothly everything went and how ..."
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Nicole
(Infiniti owner)
reviewed 10/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Chong
(Honda owner)
reviewed 10/13/26
My Experience - 5.0/5.0 -
I’m happy with that your team member did a wonderful job and got it done early than I was not expected. Thank you so much!😊
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Frederique
(Toyota owner)
reviewed 10/11/26
My Experience - 5.0/5.0 -
The team was courteous and efficient. I was kept informed of the progress of repairs throughout, and the work was completed ahead of schedule. A+
Likely to Recommend - 5.0/5.0 -
Courteous, efficient, quality work, good communication
Repair Quality - 5.0/5.0 -
Great quality
Customer Service - 5.0/5.0 -
Great customer service
Brenda
(Toyota owner)
reviewed 10/10/26
My Experience - 5.0/5.0 -
I was very satisfied with the work and how fast my vehicle was returned to me.
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James
(Jeep owner)
reviewed 10/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Glenda
(Chevrolet owner)
reviewed 10/3/26
My Experience - 5.0/5.0 -
The team was super professional and efficient. Great to work with.
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Patrice
(Toyota owner)
reviewed 10/1/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ridley
(Honda owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Ali
(Toyota owner)
reviewed 9/28/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I picked up my car, the interior wasn’t clean. But the bodywork was well done 👍
Trent
(Subaru owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0 -
The wiper blade is a one time mistake. I can look past it.
Repair Quality - 3.5/5.0 -
The rear wiper is installed upside down. I can fix. WRX badge on right fender popped off during repair and was not put back on. Even a couple 3M dots would have been fine. I can fix. Thank you for the front plate mount, but it’s not needed in Michigan.
Customer Service - 5.0/5.0 -
Completely respectful, polite, etc. No complaints whatsoever about Quinten. A+
Returned Clean
Johanna
(Mazda owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great service and such nice staff
Customer Service - 5.0/5.0
Returned Clean
Claudius
(Toyota owner)
reviewed 9/24/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Perfect job, done in the time frame promised.
Customer Service - 5.0/5.0
Evan
(Hyundai owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(Buick owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service; very efficient.
Customer Service - 5.0/5.0
Returned Clean
Yueh
(Mazda owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
Good service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Bennet Wolper & Zona
(Honda owner)
reviewed 9/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Windshield dirty and spray reduced in pressure
Customer Service - 5.0/5.0
Marlena
(Honda owner)
reviewed 8/31/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Yi-Ching
(Toyota owner)
reviewed 8/27/26