Bob Maxey Collision Center

4.8 (1,501reviews)
95%
2798 E Grand River,  Howell,  MI  48843

In operation 14 years.

Bob Maxey Collision Center is a full service collision and mechanical repair facility servicing all makes and models.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,501)

Likely to Recommend

Things happen, we were treated professionally. Still not sure what happened to the bumper. Overall your service was very good.

Repair Quality

We got our car back last Friday and it had a dent in the fender and chipped paint. We called right away and sent pictures of the damage

Customer Service

We were told to bring the car in Monday, March 11. The car was brought in and we were told you would give us a call in two weeks. It would take that long to get parts. We were not told why how the bumper was damaged.

Returned Clean

Likely to Recommend

It bothers me that Liberty Mutual wanted me to go to a shop other than a Ford Dealer. I'm not certain I would have gotten Ford parts.

Repair Quality

Perfect.

Customer Service

They were efficient, friendly and professional. The work was done exactly as it should have been.

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Repair Quality

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Repair Quality

The repairs turned out great but the car on the inside was super dirty from them removing the bumper.

Customer Service

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Repair Quality

Installed wrong grill on my car and then no follow up after I noriifies them. I had to keep calling and lady in body shop wanted to argue.

Customer Service

Horrible communication and support

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Repair Quality

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My Experience

I dont feel a complete inspection was ever performed when my truck was recieved. Bad parts were not identified by initial inspections. Led to delays and parts not fixed when the truck was recieved.

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Repair Quality

The mechanic was good, but didn't call back to let us know when the car was done. It was going to be ready on Monday, then Tuesday, then Wednesday, and we had to keep calling for an update. Also, the woman at the desk was VERY rude!!!!

Customer Service

We had to bring the car back because they forgot to plug in the back wiper, and the woman at the front desk insisted they didn't make this error-that they wouldn't have even touched it=we insisted they look at it and she called the mechanic up, and he said "Oh ya, I forgot to snap that back together" again the mechanic was great, but the front desk woman was just plain rude!!

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My Experience

great fast work .

Likely to Recommend

again, good work

Repair Quality

Customer Service

very good

Likely to Recommend

Definitely would recommend and will be back to Maxey for my leases.

Repair Quality

Quality of work was outstanding and they delivered faster than the estimate.

Customer Service

Personnel was professional, courteous and informative. Very pleasant experience.

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My Experience

Likely to Recommend

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