Bob Robinson Collision Center

4.6 (184reviews)
91%
2300 Main Street,  Wheeling,  WV  26003

In operation 64 years, 29 years at this location.

Very customer oriented Bob Robinson Collision Center has been servicing this area for the past 45 years and insist on quality repairs and repairing vehicles back to pre accident condition we at Bob Robinson Collision Center care about you and your family

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (184)

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My only issue is they tell you 3-4 days and it takes 8. Just tell me 8 from the beginning for proper planning on the part of your customer They did a beautiful job. Very friendly.

Customer Service

Very satisfied with the work completed. But don’t tell me 3-4 days when it’s going to be 8. People have to plan their lives without a vehicle

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Took a little long to fix but my car looks terrific

Customer Service

Very helpful and kept me updated

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The insurance company was notified that the car was finished and picked up on 3-22-24 but it was not. I was not allowed to pick it up until one week later on 3-29-24. So they declined payment for the rental car starting 3-22-24. When I found out I returned the rental car on 3-27-24 and had to pay $158 out of pocket and then had no car until 3-29-24. I was told by the shop that there was a "new system" in place and they could not say why the insurance company was informed the car was picked up before it actually was released. That is something that should be figured out by someone.

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Weeks would pass and I would heard nothing. Then when I called to check the status of the repairs 3 weeks in a row I was told it was going in the paint shop the next day and would be ready by the end of the week. And each time I was old the paint shop was "all backed up."

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"top quality" work, but slow

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I was told that I would receive email up-dates, but received none.

Returned Clean

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Repairs took longer than expected and charged for a scan that I diddnt no insurance would not cover until the day of pick up

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I love how I was told that I can come back to have my door fixed.

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Very satisfied with the repair work.

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Outstanding service & everyone very friendly

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Outstanding service, everyone was friendly & polite

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Never again

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Took time to talk and explain. Helped me when things weren't right

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Excellent, extraordinary staff, and great overall performances.

Customer Service

Awesome

Returned Clean

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MY TRUCK LOOKS GREAT LIKE A NEW TRUCK ALTHOUGH IT IS A 2017 RAM.

Customer Service

The repair shop personnel was fine but, due to the volume of automobiles to be repaired and trying to catch up it took alittle longer for my repairs.