Bob's Auto Body & Refinishing

4.9 (301reviews)
97%
1498 Ralph New Salem Rd.,  New Salem,  PA  15468

In operation 47 years.

BOBS AUTO BODY is a family owned and operated business that has been in business for more than 40 years. We set high standards on our repairs and strive for excellent customer care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun 9:00 am - 5:00 pm
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat 9:00 am - 5:00 pm
* Holiday hours may differ.

Reviews (301)

Likely to Recommend

Repair Quality

Bob's Auto worked seamlessly with us. We had a fantastic experience and our car was fixed in a timely manner.

Customer Service

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They do awesome work

Repair Quality

Our car looked like bran new

Customer Service

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Repair Quality

I found a looks like a paint flub on the front bumper. Plus the drivers door drops some when opened.

Customer Service

Very nice guys, liked my car. Talked very nice to me and my daughter when we were there.

Likely to Recommend

Repair Quality

Great service! Wonderful communication. Very pleased with our experience with Bob's.

Customer Service

My Experience

SIMPLY THE BEST!!!!

Likely to Recommend

Would definitely recommend.

Repair Quality

All the work that was done was professional and they even cleaned my car, inside and out. !

Customer Service

Everyone was polite and explained what was needed and what would be done.

My Experience

The repairs exceeded my expectations the car looks better than it did when I bought it, not only that but they washed and waxed it as well it was detailed inside and out wasn't expecting that. The process of keeping you updated via text was also very nice it kept you informed and let you know the progress they did the repairs in a timely fashion as well. Also the two guys Bob and Jim I believe Brothers were to the nicest guys you'd ever want to meet they were kind ,courteous, we're willing to answer any questions I had and overall just good business owners and a pleasant experience considering the circumstances. I would recommend this place to anyone. Very pleased with the entire process on their end.

Likely to Recommend

It's not a matter if I would I already have and will continue if others are in my situation and need auto body repair.

Repair Quality

Repairs exceeded my expectations they went above and beyond by detailing the car when it was finished. Keep me informed during the entire process via text and phone calls. This business follows the old school adage of customers come first treat them with respect and do quality work, that's how business should be conducted nice to see these places still exist.

Customer Service

Top notch as I stated before the owner and employees were kind and willing to answer any question I had and they kept you informed the entire process.

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Customer Service

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Customer Service

My Experience

Bob's Auto is very respectful and care about their customers making sure everything is properly done l am very pleased with their business and I will continue going to there repair shop as needed..

My Experience

Likely to Recommend

Repair Quality

Great job

Customer Service

My Experience

Excellent work

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Professional

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Repair Quality

Customer Service

My Experience

Everyone i dealt with was so kind and professional. They did a great job on my SUV. Thank you so much.

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Repair Quality

Customer Service

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Very good customer service skills.

Repair Quality

Can't tell where the damage was. Excellent work.

Customer Service

Kept me informed every step of the repair process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely so!!

Repair Quality

I would recommend Bob's auto Body repair to any one I so much appreciate the work they've done awesome job.most excellent work...thank you and may the blessings of the Lord God be upon you all

Customer Service

Awesome !!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The guys at Bob's were very nice. They ordered my parts and gave me a date to bring in my car with no problems. I would use them again.

Likely to Recommend

Very nice people working there. They told me when to bring in my car and had everything ready to go.

Repair Quality

Very nice gentlemen. Efficient, I brought my vehicle in when they told me to and it was finished 3 days later as promised.

Customer Service

Likely to Recommend

Repair Quality

Customer Service