Bob's Automotive Inc. {2}

4.8 (3,968reviews)
97%
7324-7328 Ritchie Hwy,  Glen Burnie,  MD  21061

In operation 45 years, 13 years at this location.

Family Owned and Operated Full Service Collision and Service Center With Multiple Locations Servicing the Greater Baltimore and Anne Arundel County Areas. I-Car Gold Class and ASE Master Certified Facility With State of the Art Equipment to Handle all your Automotive Needs. Come in and see us Today!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,968)

My Experience

Everyone was very patient and respectful. I'm very satisfied. Thank you so much

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have

Repair Quality

Paint matches perfectly, bumper looks like it is original, excellent wash and vacuum job. Already told others I would use again!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The entire process from start to finish was pleasant. Staff is super friendly helpful explained everything. The store is clean organized. Feel comfortable in the waiting area. They did an amazing job on the bodywork for my car. Flawless work. Did not take forever. I was pleasantly surprised with how quickly my car was done. I would highly recommend Bob’s automotive to anybody who needs bodywork done on their car.

Customer Service

Returned Clean

My Experience

Very very nice job. Excellent work. Car looks new

Likely to Recommend

Excellent! Bob's automotive is fantastic!

Repair Quality

Excellent service. Excellent updates. My car looks Excellent

Customer Service

Excellent! Bob's automotive is fantastic!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I am waiting on my new trim to come and be repaired as it wasn't completed in good quality

Customer Service

Returned Clean

My Experience

They did an AMAZING JOB on my car. It looks like it did when I bought it and they cleaned the inside of it. I definitely NEVER expected that. I definitely will recommend you to everyone and be back if I need anything. THANK YOU ALL

Likely to Recommend

Already have!

Repair Quality

It was AMAZING...It looked like it did when we bought it 8 yrs ago with 7 miles on it! THANK YOU SO MUCH!

Customer Service

Very professional, knowledgeable, and courteous.

Likely to Recommend

Repair Quality

Bob's has always done a great job taking care of our cars.

Customer Service

My Experience

Thank you for your updates daily or weekly. The truck looks very nice drives well. The vehywas cleaned at pick up and the repairs were perfectly completed in a time fashion. Outstanding customer service, outstanding completion of repairs in a timely fashion! Thank you

Likely to Recommend

Repair Quality

Your professionalism was above my expectations, your repair work was exceptional and your communication was clear precise and accurate. Thank you for your service in my time of need.

Customer Service

Thank you for your dedication and clear instructions

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Repair Quality

Customer Service

My Experience

I am very satisfied with the job Bob's Automotive. My car was finished exactly a week as promised. I was updated every other day on the progress. I was very impressed with Eric the mechanic. He was very thorough in his troubleshooting and repairs. Excellent customer service!

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

I would highly recommend Bob's.

Repair Quality

This was one of the best body shops I've ever been to. The staff was professional knowledgeable and very friendly. This is a team you can trust. They did an outstanding job on my kia k 5. If I ever need any body work again, I will definitely choose Bob's.

Customer Service

The customer service was the best. Every time I had a question it was answered In a timely manner. Bob's is the best.

My Experience

Good thank you

My Experience

The employees are professional and they have great customer service! They are always willing to help in any way they can! I have used this repair shop for many years and have never been disappointed!

Likely to Recommend

Repair Quality

Customer Service

My Experience

All I can say is wow from when I first walked in Eric took great care of me. I got constant updates and when I went to pick it up, the ladies in the office were phenomenal. The bumper turned out amazing can’t say enough good things about Bob’s.

My Experience

Good customer service 👍🏽

Likely to Recommend

Repair Quality

Did a very good job with the repairs, paint matching was perfect. Didn't take too long and great communication. Exceptional job. I will be returning to get some paint corrections in the future not related to claim. Thank you guys for all the work that has been done iam great full.

Customer Service

Returned Clean

My Experience

Professional and friendly