Bob's Body Shop Inc

5.0 (957reviews)
100%
6621 Fair Oaks Blvd,  Carmichael,  CA  95608
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In operation 68 years.

We have been in business for 60 years. Get real customer service when you deal with the owner and they do your repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (957)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The interior and exterior cleanliness of returned vehicles was frequently highlighted as a pleasant surprise. Communication throughout the repair process received high marks, with customers appreciating timely updates at every stage. Many repairs were completed ahead of schedule, reflecting strong operational efficiency. A few customers noted delays due to parts back-orders, though they acknowledged these were communicated proactively. One customer mentioned their vehicle did not start at pickup, suggesting a pre-delivery check could enhance the handover experience. Overall, the shop earned strong loyalty and repeat business, with customers enthusiastically recommending it to family and friends.
AI-Generated from reviews written in the last 12 months
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"... and put our minds at ease throughout the repair. The vehicle repairs turned out excellent and we are so happy to have our vehicle back on the road!" Read more
"My car looks flawless! It genuinely looks like I got a brand new car. It looks even better than before."
"The repair was done perfectly and in a very timely fashion. Also, the INSIDE of the car was cleaned. ..." Read more
"... customer care—they were always providing updates, and the repair was impeccable." Read more
"Really appreciate every aspect of my repair--from perfect quote to communication to end repair. Would go here every single time!"
"... shop with good people. Our Honda looks brand new and was delivered earlier than expected. We were kept informed dailey of progress.!! Highly ..." Read more
"Bob's kept me informed every step of the way and finished 2 days ahead of projected date. Tge are friendly and professional."
"... Shop. Trustworthy, super professional and responsive. We were able to get our work Van sooner than expected. The crew did a fantastic job on making ..." Read more
"It was ready before the day promised."
"Not their fault because parts were on back order, but they did a great job at communicating it."
"They were very communicative throughout the whole process and did an amazing job. I highly recommend!"
"The shop was very communicative regarding delays and explanations for the delays."
"Bobs was great at communicating the status and timeline of the car bumper repair for us."
"Great work. Super transparent and I especially appreciated the explanation of the repair process as well as keeping me informed of ..." Read more
"Great communication on status and work was done earlier."

My Experience

Easy to schedule. Sending pics for an estimate is incredibly convenient. Estimate was accurate and no surprises. Great experience

My Experience

They did great work. Completed the repair quickly and were very easy to work with.

Likely to Recommend

Repair Quality

Customer Service

They did good work and were easy to communicate with.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This is the fourth time we have been to Bob’s and they always do a great job. They always take care of us.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work. Super transparent and I especially appreciated the explanation of the repair process as well as keeping me informed of progress. Friendly and local! Thank you! I will recommend your shop for sure.

Likely to Recommend

Repair Quality

My experience at Bob’s Auto Shop was seamless, stress free and transparent. I was especially happy to have a local business work on my car. Insurance claim was promptly taken care of. Nice, friendly and an overall great business. Thanks and I will be sure to recommend you to friends and family. Elizabeth

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Excellent service and communication! Would highly recommend! Mike was wonderful!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing job looks good as new

Customer Service

Customer service was excellent, talked us through procedure making sure we understood everything.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service, work quality was as expected and beat delivery by 1 day. I never give 10/10 so 9/10 is as good as it gets.

Customer Service

Great service, work quality was as expected and beat delivery by 1 day. I never give 10/10 so 9/10 is as good as it gets.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I was very much pleased with the repair of my vehicle.

Customer Service

Very much satisfied.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I would 100% recommend Bob’s Body Shop to family and friends. In fact I have already recommended a family member to stop by soon.

Repair Quality

My car looks flawless! It genuinely looks like I got a brand new car. It looks even better than before.

Customer Service

Everyone working at Bob’s Body Shop is professional and kind. They were willing to answer all my questions when asked.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I appreciate the flexibility and transparency that allpwed me to make the best decision given my budget and expectations. Also appreciate the quick turnaround!

Likely to Recommend

Repair Quality

Mike was professional, and the work was done as promised. This is the second time that I have entrusted my car to Bob's.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Mike and his staff always go above, and beyond very professional.

Customer Service

Mike and his staff always go above and beyond very professional work.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Mike and the crew at Bob’s Body Shop are efficient, courteous, knowledgeable, and display great integrity. This is our third repair with Bob’s and we have been overjoyed with the outcome on each one. Their texting communication keeps you informed every step of the way. Keep up the good work, gentlemen!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Looked it up through Google. They had great reviews and they were as advertised.

Repair Quality

Friendly staff. Timely service

Customer Service

Knowledgeable and friendly.

Returned Clean

Kept me Informed?

No

Ready on Time?

Yes

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