Bobs Collision

5.0 (490reviews)
100%
2066 East Highway 10,  Excelsior Springs,  MO  64024

In operation 44 years, 35 years at this location.

At Bob's Collision repair we strive for the best customer service experience we can provide. As a family owned business in operation for over 35 years customer satisfaction is always our #1 priority. We want all our customers to feel like they are both appreciated and cared for in everything we do. We greatly look forward to being able to help you with all your collision repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (490)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for outstanding customer service, professionalism, and a friendly, caring attitude that puts customers at ease. Communication throughout the repair process is frequently highlighted as a strength, with customers appreciating regular text and phone updates. Timeliness is another strong suit, with several vehicles completed ahead of schedule. A few customers noted areas for improvement, including better service updates during the repair process, more thorough vehicle inspections before delivery, and ensuring all agreed-upon repairs are completed. Overall, the shop enjoys strong loyalty, with many customers returning for multiple repairs and enthusiastically recommending the shop to others.
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"Always honest and professional , quality workmanship and great communication."
"Such wonderfully kind people! My car was finished a week before I needed it back, and the repairs are flawless. Thank you so much!"
"My driver front door is not even with the back door."
"Outstanding quality and service."
"I appreciate the thorough and professional job. Paint was matched perfectly and all the details were covered. Even cleaned the car inside and out."
"Such wonderfully kind people! My car was finished a week before I needed it back, and the repairs are flawless. Thank you so much!"
"They were waiting on Parts, but they were able to get the vehicle done one day before they promised"
"Nice that we got it back quickly too"
"Great communication with staff and completed exactly when they said it would be done. The car was cleaner than when I left it with them. ..." Read more
"Great group of people."
"Communication was excellent"
"They kept in contact throughout the whole process."
"Knew exactly when it was going to be read. Received daily text updates"
"Could of had better communication and service updates"
"Bobs did great work. Had great communication all the way through the process!"

My Experience

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My Experience

Great job and finished earlier than planned. Thank you

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When they gave me the option of your shop and another one there in Excelsior, I was sure that I wanted to use you guys, I am very satisfied.

Repair Quality

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My Experience

Thank you all much . I will recommend you to others great experience.

My Experience

Extremely friendly and helpful

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Same as above

Repair Quality

Very helpful

Customer Service

Very helpful

My Experience

Completed the project early. My truck looks AWESOME. was not expecting the full detail. Thanks a lot!!

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Repair Quality

They were very easy to work with Very personable Very timely Spent time answering questions

Customer Service

They were very polite and helpful

Returned Clean

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Returned Clean

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Repair Quality

Great work! Excellent service and customer service. You always kept in touch and gave a detailed explanation of everything going on. You were even done a week earlier than scheduled. Thank you for the Excellent work and service.

Customer Service

Excellent!!

Returned Clean

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Returned Clean

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I was very impressed with the work and quality of professional consideration I received . Explorer looks great!

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Returned Clean

My Experience

Dan, Bob and their staff are great to work with and take excellent care of the vehicles customers trust them to repair. With their shop being a direct repair shop for multiple insurance companies you don't have to worry about being the middle man on insurance repairs. They repaired my vehicle and cleaned it up to show that all the repairs had been completed.

Likely to Recommend

I have used Bob's Collision multiple times for myself or family members vehicles in my 30 years of driving. I refer everyone that asks for a collision repair shop.

Repair Quality

Danny and the staff at Bob's Collision took great care of my vehicle and my insurance claim. The process was seamless and my vehicle looked great!

Customer Service

Danny explained each detail and process when dropping off the vehicle. He let me know multiple times how the repair process was going.

My Experience

I’ve used Bob’s Collision Repair Inc. and they’ve always gone above and beyond! I can’t think of a better place to have your vehicle repaired!!

Likely to Recommend

Repair Quality

I’ve had several vehicles repaired at Bob’s Collision Repair Center and have always been completely satisfied, they go above and beyond!!!

Customer Service

Returned Clean