CARSTAR Porter's Kearney Body Shop

5.0 (933reviews)
98%
104 West Main Street,  Kearney,  MO  64060
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Shop AssistantSparkles

In operation 44 years.

Carstar Porters Kearney Body Shop has been family owned and operated since 1982. We joined with Carstar in 2019 to help bring the best service to you, the customer.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (933)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. Communication was a standout strength, with appreciated text updates and proactive notifications throughout the repair process. Timeliness was frequently highlighted, as numerous vehicles were completed ahead of schedule. Customers also valued the complimentary interior cleaning and detailing as a thoughtful extra touch. A few customers noted areas for improvement directly from their experiences, including wishing for more proactive communication without needing to follow up, concerns about a defective used part installed, and delays caused by third-party parts vendors. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... clear and frequent, staff were very pleasant, and the work on my vehicle was flawless. I felt like they went above and beyond to ease what ..." Read more
"All expectations were met or exceeded. Workmanship was excellent! Customer reps were friendly & informative. No surprises from original estimate. ..." Read more
"... Communication was outstanding and off the charts and the work was top-notch" Read more
"The work they did was perfect and the office staff were welcoming and kept me updated ..." Read more
"Super quick turnaround. Customer service was amazing. Work done looks very good. I love cars; most wouldn't notice, but 2 items I ..." Read more
"Very friendly and quick. Had my car done 4 days earlier than expected."
"The work done looked incredible and was done sooner than expected."
"... me informed as to when it would be done and even got it done 4days earlier then expected. I would bring my vehicle here again if needed." Read more
"Two days earlier than stated."
"... parts that had to be ordered, all different vendors, all three had to be sent back which prolonged the process of getting my vehicle. I feel vendors should be charged ..." Read more
"Amazing communication, car was ready when promised. They even notified us they were putting the car ..." Read more
"extremely good communication"
"Very thorough communication! Kept me update through the entire process. They cleaned my vehicle and I wasnt expecting ..." Read more
"Awesome customer service! Communication was outstanding and off the charts and the work was top-notch"
"Overall I was very satisfied. The work looks great, the only thing I would have liked more would be communication. A quick email stating they had started on the truck, ..." Read more

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Awesome place for Auto Body Repair

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They made the process so easy and the work was excellent.

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My Experience

The Team at Carstar were amazing. Very clear and upfront. There was no stress or hassle on our end. We will be forever customers.

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CARSTAR is amazing. Great customer service and our whole experience was stress free. They took care of everything. We appreciate the pleasant experience.

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Very good

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Very good

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My Experience

Looks great! Looks like you painted the entire car thank and you for the quick turnaround!

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Very responsive, easy to work with and got our car done quick

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Very Good Service, took my vechile damage seriously and repair was great plus. Also will come back soon to do any further work I want,

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Great

Returned Clean

My Experience

I appreciated I was kept informed every step of the process by Sarah

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I was kept informed every step of the way

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My Experience

Excellent experience from my first call, to the estimate and then a very timely schedule for repair. My car was hit in a parking lot and Carstar worked seamlessly with insurance and the entire repair was painless for me. I'm so grateful!

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Fully recommend - not that I'd wish the need for car repair on anyone but I've never needed until now and pretty sure I've found the go-to if I ever have need again and would recommend to anyone.

Repair Quality

Excellent overall service!

Customer Service

Super efficient and professional - quality from start to finish :)

My Experience

My truck was repaired sooner than expected and looks fantastic!! Also thank you for repairing my license plate that I thought was beyond repair, saved me a trip to the DMV.

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