Wicklunds CARSTAR Liberty

4.6 (4,202reviews)
91%
941 Sutton Pl,  Liberty,  MO  64068
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Shop AssistantSparkles

In operation 56 years.

CARSTAR Wicklunds is a three Generation family owned auto body repair facility that has been in business since 1970. Our goal is to provide high quality repairs and a high level of communication throughout the repair process to all of our customers. We are known for being thorough and treating every customer and their vehicle as if we are family.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram

Reviews (4,202)

Likely to Recommend

Definitely recommend them very positive experience

Repair Quality

Outstanding repair service!! Took awhile to get in because they were very busy but definitely worth the wait!!!

Customer Service

Very professional and courteous staff.

Returned Clean

Likely to Recommend

Repair Quality

All good except they kept moving the finish date all the time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I wouldn’t recommend at all

Repair Quality

I will never bring a car back to Wicklund’s. First I schedule the repair for early June only to receive a call a few days prior to dropping my car off to be told that I have to be moved to July because “there is no one to work on my car” I bring it in July and it takes 3 weeks to complete with messages saying the calibration person didn’t show and they have to wait. Finally I get a text that says my car is ready only to show up to pick my car up to find that the headlight has a major gap that I can stick my finger in between. I dropped off my rental already so I have to take my car. Then it takes almost 2 weeks to be able for you to provide a loaner vehicle. I drop off my car and am giving a loaner that has a giant crack in the windshield, part of the door handle missing and the bumper has TAPE on it looking like it’s holding it together. When I finally get my car back, the headlight is STILL inset too much from the other. This whole experience was awful. When I called to ask the receptionist who I could speak with, she informed she had notified the owner who was investigating and would call me back. I still haven’t heard back.

Customer Service

Returned Clean

My Experience

Everyone there was very kind an knowledgeable. Car was completed on time an did a great job on our vehicle. We will definitely use them again when needed. Thank you!

Likely to Recommend

Will definitely recommend to family an friends.

Repair Quality

Everything went perfect. They had finished when they said they would. Also my car looks great. Job well done. Thank you.

Customer Service

Everyone there was very friendly an seemed knowledgeable.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was very courteous and caring. The repair looks great. Thank you

Likely to Recommend

Repair Quality

Customer Service

My Experience

Darla was very good to work with and the work well done. Thanks CARSTAR

Likely to Recommend

Repair Quality

Very happy with my car

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The truck’s repairs were perfect. I am totally satisfied with the work performed. A bonus was that the repair costs were well below the estimate. I will definitely recommend to friends. Good job!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was referred to you by several people and was assured that you do quality work, however it seemed to take you several days to even ORDER the parts and then it was the wrong fender. I was rather upset that the completion date of 8 days turned into closer to 5 weeks. I will return if needs happen (hopefully not) because you do such good work

Likely to Recommend

I was referred to Wicklunds by my two sons and several people that I’ve talked to have commented how good your repair work is I would recommend you

Repair Quality

I was told that my car would be there for eight days and I called about three days later and the parts had not even been ordered and then I was told that the bumper would not fit so they had to order another bumper and then it was delayed even further. Luckily, my friend was visiting from Wisconsin, so I didn’t have to get a rental car the day I took my car in so I didn’t have to pay, but I was disappointed that my car was kept for that long. I have heard and I was recommended to you all that you are wonderful with the work that you do, but I was disappointed in the amount of time that it took.

Customer Service

I was definitely kept informed of the progress of the repair which was wonderful that I was kept informed, but my car was delayed a couple times that I was disappointed in

Returned Clean

My Experience

Very friendly and knowledgeable staff. Repair work was completed on time and with in estimate.

Likely to Recommend

Repair Quality

Customer Service

Repair work was done right and completed ahead of schedule!

Returned Clean

Likely to Recommend

Repair Quality

I walked away amazed with how the dent came out. Was so impressed with how clean my truck came back, would recommend to other people 100%

Customer Service

Returned Clean

My Experience

Except my key tag had the color black. Mine is red. But I figure it was a long day for someone.. I got the right car.

My Experience

Make sure things are lined up right before welding it

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ypur work is always done well. My car looks amazing. I trust your work. As much. As I hope I won't need you again, I would return if the need arises. I recommend you whenever anyone asks for referrals for body shop/car accident repairs. Thank ypunfor a job well done.

Likely to Recommend

Whenever anyone asks, I always recommend you!

Repair Quality

Customer Service

Returned Clean

My Experience

I am sorry it was not worth fixing, but I am thankful for the honesty and service. Thankful for Darla Sutton for all her help.

My Experience

Looks great and always a great experience there

Likely to Recommend

I've shared our negative experience with several others in an attempt to prevent them from having the same experience.

Repair Quality

Customer Service

Communication wasn't stellar. I shouldn't have to call multiple times to check the status of the repairs, especially when you tell me you will text updates.

Returned Clean