Crash Champions #0583 Pleasant Valley

4.7 (2,247reviews)
95%
6604 Royal Street,  Pleasant Valley,  MO  64068

In operation 23 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (2,247)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for delivering high-quality repairs, outstanding communication, and a smooth, stress-free experience. Many highlight the frequent text and phone updates that kept them informed throughout the repair process, with several noting their vehicles were completed on time or even ahead of schedule. The quality of workmanship receives strong acclaim, with customers describing results as flawless, brand new, and exceeding expectations. Staff are widely recognized for being friendly, professional, courteous, and genuinely caring. Repeat customers and long-term loyalty reflect deep trust in the shop. A few customers noted areas for improvement, including occasional delays, isolated quality touch-up needs, and requests for more proactive communication, but these were mentioned as exceptions rather than the norm.
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"... family and I have been repeat customers for years, and every experience reinforces why we keep coming back. Their communication is outstanding, the staff is ..." Read more
"... experience with 'Crash Champions' has been excellent! The repair done on the front fender above the wheel well was absolutely flawless, and I'm totally happy with the perfect results!! ..." Read more
"Door doesn't shut correctly. Seal on door is incomplete, can hear wind when driving, took it in to be serviced at dealership ..." Read more
"I was quoted 3-4 hours of labor. It took 9 business days. I told them I wasn't able to get a rental car. I ..." Read more
"The quality of the work was great; the communication was outstanding; and the overall experience was painless and professional."
"... every experience reinforces why we keep coming back. Their communication is outstanding, the staff is always friendly, and they consistently look for ways to save the ..." Read more
"Little to no communication. I had to constantly reach out to them for updates"
"I have really appreciated the frequent text messages updating me on the progress of my vehicle."
"Communication needs to be better."
"Good work and even better communication throughout. I was actually shocked. Great job and keep it up."

My Experience

Good experience and thankful for the updates on my vehicle

Likely to Recommend

already letting people know!

Repair Quality

VERY satisfied with the repair

Customer Service

Super nice and helpful

My Experience

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I have recommended Crash Champions and its predecessor.

Repair Quality

Great group of professionals!

Customer Service

Unfortunately, I have years of history doing business with Crash Champions and your predecessor company but have and will continue to return.

Returned Clean

My Experience

Work looks great

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We have used them previously and we're very happy. We would recommend them to anyone

Repair Quality

Crash Champions staff was courteous, kept us up to date on status of the repair and did an excellent job on the car.

Customer Service

Great customer service from start to finish

Returned Clean

My Experience

Great job. Thank you for the updates during the process.

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Returned Clean

My Experience

Love the timely communication. Repair job looks great. Thank you!

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Returned Clean

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My Experience

Just like the communication that was relayed to me on the completion time line was very pleased with that also the car look great!

Likely to Recommend

Repair Quality

Everything on the Car Looked Fabulous when i got it back. Crash Champions 🏆 did a phenomenal job.

Customer Service

Customer Service was great!

Returned Clean

My Experience

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Repair Quality

Car looks great returned exactly as I got it with the damages gone! Thank you guys!

Customer Service

Lexie was super helpful the entire time went above and beyond to make sure everything was correct on all sides!

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Repair Quality

Jason was very helpful and always communicated in a timely manner regarding our Volkswagen Jetta. I would recommend this company for anyone needing repairs.

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My Experience

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Returned Clean

My Experience

Excellent service and quality of work.

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Returned Clean

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Returned Clean