Bobs Collision

5.0 (463reviews)
100%
2066 East Highway 10,  Excelsior Springs,  MO  64024
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In operation 44 years, 35 years at this location.

At Bob's Collision repair we strive for the best customer service experience we can provide. As a family owned business in operation for over 35 years customer satisfaction is always our #1 priority. We want all our customers to feel like they are both appreciated and cared for in everything we do. We greatly look forward to being able to help you with all your collision repair needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Call
Email

Reviews (463)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, with repairs frequently described as flawless, beautiful, and like new. The team is widely recognized for being friendly, professional, and caring, making customers feel valued throughout the process. Communication stands out as a key strength, with many customers appreciating regular text updates that kept them informed at every stage. Timeliness is another highlight, as vehicles were often completed ahead of schedule, exceeding expectations. Customers also noted the added bonus of vehicles being returned clean inside and out. A few customers mentioned wanting better communication on service updates and more thorough vehicle inspections prior to delivery, reflecting areas where expectations were not fully met. Overall, the shop enjoys strong loyalty, with many customers returning and enthusiastically recommending it to others.
AI-Generated from reviews written in the last 12 months
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"... were closer to us. Bob's is so easy to deal with and they do an amazing job. They take care of everything with the insurance, they get you in and out very ..." Read more
"... was finished a week before I needed it back, and the repairs are flawless. Thank you so much!" Read more
"... professional service. Bobs collision is always busy, but you are treated as if you are the only customer. Exceptional work done quickly." Read more
"Always great service. Very friendly, helpful, and always a positive experience. Repair and Body Work is great ..." Read more
"... Bobs team was very pleasant and professional and did a beautiful job in my car. I will recommend this company to all." Read more
"Such wonderfully kind people! My car was finished a week before I needed it back, and the repairs are flawless. Thank you so much!"
"... They take care of everything with the insurance, they get you in and out very quickly, they keep you updated through the entire process ..." Read more
"They got it done several days early"
"They were waiting on Parts, but they were able to get the vehicle done one day before they promised"
"It was ready a day early. Yay!"
"... Bronco, the dailyweekly updates are amazing. The communication about everything is top notch and the work was quality, thank you for making my ride beautiful ..." Read more
"Always honest and professional , quality workmanship and great communication."
"Knew exactly when it was going to be read. Received daily text updates"
"... insurance, they get you in and out very quickly, they keep you updated through the entire process and to top it off they do amazing work! We would ..." Read more
"Great communication with staff and completed exactly when they said it would be done. The car was cleaner than when ..." Read more

My Experience

This was my fourth accident repair at Bob’s, and have always been impressed with this shop’s product and service; the repairs are of very high quality, and literally make the car look “brand new!” Too, their service and office work is always timely, professional, and served with a big smile. They get the job done right! I would recommend Bob’s for any and all auto body and paint repairs!

Likely to Recommend

I already do this!

Repair Quality

I’ve had several collision repairs performed at Bob’s, and I have always been pleased with their friendly service, and professional repairs. The bodywork is good, the paint matches and is well- blended, and there are seldom any problems. It is a pleasure to deal with them- every time!

Customer Service

Office workers are friendly and professional!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Outstanding service and communication. Hassle free. Thanks Danny! Work is top rate. Thanks to all.

Likely to Recommend

Repair Quality

Outstanding quality and service.

Customer Service

Communication was excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I always recommend them always had good experiences with them. If there was ever an issue it was no problem getting it fixed.

Repair Quality

They are very easy to work with always answer. The phone always get you the answers you need. Car looked amazing when we picked it up no problem with the rental car that they set up. I will definitely be using them again.

Customer Service

They are very easy to work with always answer. The phone always get you the answers you need. Car looked amazing when we picked it up no problem with the rental car that they set up. I will definitely be using them again.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

We would definitely recommend Bob’s

Repair Quality

Fabulous job as always. We don’t take our cars anywhere but Bob’s when needed.

Customer Service

Great communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Bobs did great work. Had great communication all the way through the process!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You did a great job. I got my beautiful pickup back.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

So kind and efficient treat people like family the work was perfect thanks so much very happy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Always honest and professional , quality workmanship and great communication.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I've had different ones ask me who's the best body shop around and I've always said Bob's Collison, because the results of the work that you all do . Thank each and everyone of you for the great job done the great staff that you have. Rick

Likely to Recommend

Repair Quality

Ten out of ten couldn't be more pleased

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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