Body by Cochran - Canonsburg

4.8 (479reviews)
95%
557 W Pike St,  Canonsburg,  PA  15317

In operation 5 years.

A division of #1 Cochran, Body by Cochran is the #1 choice for collision repair and customization in Pittsburgh and surrounding areas. Whether you’ve been in a major car accident, have minor dings and dents in need of repair, or want to makeover your car or truck, you’ve come to the right place. The same transparency and exemplary customer service that have made #1 Cochran the leading auto retailer in Western Pennsylvania also make our body shops the best around. Friendly, knowledgeable, certified, expert technicians, who can handle all work in-house, are at your service at every Body by Cochran location. Even our tools are top-notch. We have all the latest cosmetic, digital, electronic and mechanical equipment on-site or can easily access it at your brand’s dealership location. And we can fix and refine any vehicle and any material. In fact, we have the largest number of aluminum repair facilities in the tri-state area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (479)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many highlighting professional repairs that restore vehicles to like-new condition. Communication stands out as a key strength, with frequent text and email updates keeping customers informed throughout the repair process. Timeliness is largely well-received, with several vehicles completed ahead of schedule. Customers appreciate the friendly, helpful front desk staff and the extra touches like interior cleaning. A few customers noted areas for improvement directly from their comments, including occasional delays due to parts, limited Saturday hours causing extra rental car costs, and isolated quality concerns such as missed dents or paint inconsistencies.
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"Body by Cochran is a top notch shop. The entire process went smoothly from the appraisal ..." Read more
"... best experience Ive had with a body repair shop. Service and communication were excellent!!" Read more
"We have used Body by Couchran before. They have always done an excellent job in repairs. They come back looking like a new car. I strongly ..." Read more
"... wrecked vehicle to be repaired is never easy, but these folks make it bearable with their sunny dispositions and eagerness to help you any way they can." Read more
"Body by Cochran did an excellent job on the repair and their communication was fantastic."
"... accident and subsequent repair at Body by Cochran. The periodic at least weekly update text messages kept me aware that repairs were ongoing. Loved that personal touch!" Read more
"They didn't tell me about an issue and I had to call them and specifically ask about it and they didn't have ..." Read more
"Loved how fast you got back to me. Wish communication would have been a little better with the flat bedding to a different location."
"Great communication thru the whole process"
"I was pleasantly surprised by the courteously of keeping me informed as to the progress of the repairs. The staff at the ..." Read more

My Experience

Beautiful job very happy

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Returned Clean

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The lifetime limited warranty on their work is very comforting that my Jeep was fixed correctly

Repair Quality

The repairs were done as quickly as possible and I was kept informed the entire time. Great experience and great work done! I love that they explained everything so I could understand and they took care of returning my rental to enterprise for me. As a mom, even one thing off my plate is appreciated.

Customer Service

Absolutely wonderful people!

Returned Clean

My Experience

I was pleasantly surprised by the courteously of keeping me informed as to the progress of the repairs. The staff at the front desk were very friendly. I am thrilled with how great the repair ti my bumper looks, as if nothing ever happened

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I was extremely impressed with the professionalism and the courtesy of Cochran

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My Experience

Good communication

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repairs were done well. The car was coated in a layer of dust on the whole interior when I picked it up, had to wipe it down a few times to get it all.

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They just didn't wow me. The car interior and exterior was dirtier than when I dropped it off. The software system sent me numerous updates that were not correct. And the repair was not done properly, and a subsequent trip was required. The rental process was outstanding though, but that's because enterprise knows what they're doing

Repair Quality

They did the body work to an acceptable level Their email notification system is horrendous. They sent me numerous messages saying that the vehicle was complete and ready to pick up - so I would call and be told that it was not ready. A day after I picked up the car, I realized that the passenger front door did not open from the inside. I called the body shop immediately and got it taken care of on Monday. However, this seems like something that should've been tested and part of the repair and the fact that it wasn't discovered by them is concerning.

Customer Service

The people at the front desk were very polite and helpful The manager got my issue handled, but now I had to dedicate a second day to getting my car repaired

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Never talked to any repair shop personnel

Returned Clean

My Experience

Great service and the work done

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The entire experience exceeded expectations!

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The bodywork that was done looks great. However, there are two new marks on my windshield in the interior that I cannot get off. Also, my front seat drivers seat was dirty.

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My Experience

The repair job was done faster than I thought it would be. The employees are fast, efficient, and so very nice. Never once did I worry that my car was anywhere but the best place. Thank you all so much!

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Returned Clean

My Experience

I appreciated that the car was washed and cleaned inside. Itt was great to have the windows washed as well

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My Experience

Very easy to work with and quality work.

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Returned Clean

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