Ross Paint & Body LLC
Ross Paint and Body is your premier complete auto collision repair shop specializing in both foreign and domestic vehicles. Family owned and operated since 1984, we believe in exceptional customer service by working with all insurance companies, offering free computerized estimates, free local customer pick up and drop off, 24-hour towing, and working closely with Enterprise to quickly transition you to a rental vehicle. Located less than five minutes from Route 19 and 79, Ross Paint and Body performs repairs on many local dealerships vehicles. We are a “green” body shop utilizing water-based paint in our downdraft paint booth. We use a computer matching technology in our paint mixing station to perfectly match the original color of your vehicle. There is a lifetime guarantee on all our paint. We are an I-car platinum certified shop, with OEM certifications through Assured Performance; including Fiat/ Chrysler, Nissan, Infinity, Hyundai, and Kia.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Cash
- Check
- English
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 4:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone at Ross was excellent from start to finish and will highly recommend them to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The relationship at Ross with the rental company as well as the insurance company made this process very easy as the claimant.
My Experience - 5.0/5.0 -
Great staff and customer service
My Experience - 5.0/5.0 -
Communication about delays could have been better.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Auto work was fantastic.
Customer Service - 4.0/5.0 -
Very thorough describing expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people. Impeccable work. Love it.
Customer Service - 5.0/5.0 -
Great service throughout the process.
Returned Clean
My Experience - 5.0/5.0 -
Outstanding service would highly recommend Ross!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a great job with my wife’s X3. Same as with my 530i. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best service I
Likely to Recommend - 5.0/5.0 -
Best Body Work I have ever had done.
Repair Quality - 5.0/5.0 -
Great service and repair. Would definitely go back and recommend them to everyone.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I believe the actual repair from me hitting a deer has been done well and I am 100% pleased with that aspect. My dissatisfaction was: 1. When I went to pickup my car, the driver's side front bumper had a blue scratch in it. This was not from the deer I hit. It was not there when I dropped the car off. My thought is it is from hitting another car at your shop. The paint tech touched it up so you can't tell from 10 feet away. Since my car sits outside and is a daily driver, I am OK with the touch up. 2. The AC condenser was replaced. When I started my car and let it run for 5 minutes, the AC blew hot air. The techs tried to recharge it but something was wrong with your machine. I was able to get my car the next day when the machine was working. I feel the AC is 90% of what it was. It doesn't feel as cold. I have compensated by lowering the temperature setting. 3. There is polishing compound on the inside face of the hood. I cleaned it up. 4. There is a spare piece of trim in the trunk. No one told me about it. I guess I will keep it. Thank you, Greg Latshaw
Likely to Recommend - 2.5/5.0 -
I would only give a lukewarm recommendation due to the problems I encountered.
Repair Quality - 4.5/5.0 -
The repair was well done but polishing compound was left on the edge of the hood. There was a new blue scratch on the front bumper of my white car that was not from the deer I hit. It had to be touched up by the paint tech. The AC did not work. Your charging machine was not working so I had to wait another day until you got it to work. Now my AC works but it is not as cold as it was before Ross replaced the AC condenser.
Customer Service - 3.0/5.0 -
See previous comments. Just frustrations from fixing those issues.
My Experience - 5.0/5.0 -
Super glad I was recommended to this business. Excellent service, great communication. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, excellent work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience I trusted Ross and my car looks great thank you
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great to work with
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nice people, nice job