Body by Cochran - Cranberry

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Car finish appeared to be repaired, but they had not performed a recalibration of the warning system and I had to return the car. Still don’t have it back yet.

Customer Service - 3.5/5.0 -

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My Experience - 5.0/5.0 -

Aaron was great to work with. Very detailed in his updates and he reached out to me proactively without me having to call to check status. Would highly recommend.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Aaron was amazing at providing detailed and proactive updates along the way. The repair was extensive and he kept me informed the entire time.

Customer Service - 5.0/5.0 -

Aaron was great the whole way.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 4.0/5.0

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The communication was excellent. Aaron provided updates periodically keeping me informed of the progress, etc. of my vehicle. Also, the work done on my vehicle was excellent. I was very impressed with your customer service, workmanship, and turnaround time. Thank You very much! Best, John Perfetti

Likely to Recommend - 5.0/5.0 -

Great experience & outcome.

Repair Quality - 5.0/5.0 -

Excellent service from the beginning of the process to the end. Great communication by Aaron to keep me up to speed with the progress of my work. Excellent finished product as well. Great experience!

Customer Service - 5.0/5.0 -

Again Aaron was great as well as the other associates I interacted with.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would definitely recommend

Repair Quality - 5.0/5.0 -

The car looks like a new vehicle. It looks better than it did before the accident. Please give props to the technicians that worked on the vehicle, especially in paint. I can tell they took the time to make everything look perfect.

Customer Service - 5.0/5.0 -

Fantastic customer service. Aaron was great.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Luke was great at communicating progress over a frustrating 2-1/2 month wait for parts.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Aaron was great in helping us through the process. He communicated and always kept us updated on the progress of our repair. He even went above and beyond by helping us locate a lost seatbelt buckle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you Luke! You are so professional and kind!

Customer Service - 5.0/5.0

Likely to Recommend - 1.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 3.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I was pleased with the repairs! The team was very professional! A+

Customer Service - 5.0/5.0 -

Customer service gets a A+

Likely to Recommend - 5.0/5.0 -

Without a doubt

Repair Quality - 5.0/5.0 -

Excellent communication

Customer Service - 5.0/5.0 -

Outstanding

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0