Body by Cochran - North Hills
In operation 3 years.
Body By Cochran - North Hills is a part of the network of Body By Cochran Collision Centers, a division of the #1 Cochran brand of dealerships, to serve the greater Pittsburgh area. Taking care of you as our customer is our #1 priority. We're here to get you back on the road safe and sound if you've been in an accident. Our team is highly trained in all of the latest vehicle technology and repair requirements to make sure your vehicle is fixed correctly to OEM standards. We are I-Car Gold Class and Assured Performance recognized as repair professionals, OEM certified. We're equipped with all latest modern repair equipment to handle any repair need. We look forward to meeting you, and taking care of your collision needs!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Did a good job fixing the car. Also, I loved how they vacuumed out the interior which i did not expect. Thank you. Enterprise wasn't the best place to use for rental cars, but that was not your fault.
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
The workmanship is good so have to credit that but would recommend to anyone to manage this closely as the internal processes on service and communication are not reliable. The ease of getting my rental car (pick up and drop off) worked well.also, one of the mechanics spoke to me when he brought my car around (as it wasn’t where the guy at desk said it would be). He took some time to go over the/ work done. Appreciated him.
Repair Quality - 5.0/5.0 -
Am pleased with the actual body work .
Customer Service - 2.5/5.0 -
The promise was that I would get an update on Tuesdays and Thursdays. That was not done consistently. Additionally, I received texts that indicated that I would be contacted and there was no follow through. Lastly, the text and tracking system that I could access in a few texts indicated that my car would be ready on 9/2/26. Only when I phoned to see what time I could get my car did I learn it would not be ready. I have screenshots from the system. When I called to express that I relied on that information and wasn’t happy that the car was not finished, there was a perfunctory apology but not really an authentic “wow, I’m so sorry.” Made me think that it’s a common place occurrence. Improved communications, and handoffs need to occur. When you set an expectation(s), there needs to be ownership and follow-through.
My Experience - 5.0/5.0 -
Satisfied with work and front desk reps in Canonsburg. Not ecstatic with turnaround repair taking from July 24 estimate to Sept 11 pickup for bumper replacement. Also not feeling the love for the AI answering/email system without going into any detail.
Likely to Recommend - 3.0/5.0 -
Honestly communication could've been better and could've been more up front with the time of the repairs
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
The repair was fine but the communication was terrible. We were told to bring in the car on 9/2 to start work and it wasn’t touched until 9/8, then took 24 hours to get new inspection stickers. We’d get a text saying they’d be in touch in the next morning and I’d have to call in the afternoon because they didn’t call. When I’d call I’d just get an AI generated message.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job from the team to get my car looking brand new. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Inside driver’s door and a little dusty other than that satisfied
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done well. Arrangements went smoothly, including rental arrangements, insurance, etc.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
The Parts took a bit long
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything seems ok now 2 days after picking the vehicle up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was very helpful to get weekly updates on the status of my repair - I really appreciated that!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Actually the car looks good and nice 👍 but there’s a scratch that you didn’t paint the other side to the front, I mean the right side above the light.
Likely to Recommend - 5.0/5.0 -
Like I mentioned before, Body by Cochran is my favorite shop.
Repair Quality - 4.5/5.0 -
Thank you for everything.
Customer Service - 5.0/5.0 -
Cz you are my favorite shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Really appreciate the detail and cleanliness. Nice touch!
Customer Service - 5.0/5.0 -
Parts were delayed, but communication from shop manager was excellent
Returned Clean
My Experience - 5.0/5.0 -
Very pleased with work. Appreciated the person coming in on Saturday so I could pick up my car.