Direct Repair Collision Ctr, Inc.
In operation 22 years.
Direct Repair Collision Center Inc is located at 725 Butler St (Rt8) in Etna, Pa. - Locally Owned and Operated sense in 2004. We specialize in Collision Repair, Restoration, and Custom Work. We accept all insurance claims and work with all insurance companies. Our shop is a Preferred repair facility among many major insurance companies. We strive to follow OEM guidelines for the repair of your vehicle, making sure your car is as close to factory as possible, safety is our number one concern!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Motorcycle Repair
- Detailing
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 4:00 pm |
| Tue | 8:00 am - 4:00 pm |
| Wed | 8:00 am - 4:00 pm |
| Thu | 8:00 am - 4:00 pm |
| Fri | 8:00 am - 4:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Workmanship on its own top shelf. Simply the best!
Repair Quality - 5.0/5.0 -
Amazing workmanship !
Customer Service - 5.0/5.0 -
Over my 60 years of driving have had many repair jobs done on my vehicles. This is the only one repaired to such quality that the vehicle is equal to or better than when showroom new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and to the point. Very open about the wait time and the whole process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kelly was so friendly and easy to work with. The body shop team did a wonderful job on our car. Thank you very much!
Likely to Recommend - 4.5/5.0 -
When there are shops just around the corner, location outside of the city proper is the only limitation to my recommending or using the shop again. But, if I again need a State Farm-preferred shop, I will absolutely be back.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The time was very nice and informative. I was never wondering what was happening along the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car looks great color match is perfect. They did a great job and even got my car done a week ahead of time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job attention to detail got done with my car early then said planned
Customer Service - 5.0/5.0 -
Friendly and helpful
Returned Clean
My Experience - 5.0/5.0 -
Amazing service! Prompt, clear & helpful communication. Pleasant & informative staff. The female employee at the front desk was exceptional throughout the entire process!
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
The entire process was seamless. The staff were very helpful & friendly, going out of their way to send numerous text messages with timely updates on the progress of the repair (insurance info, estimate, ordering parts, scheduling appts & completing the repair). It could not have gone better. They are a truly professional & high level establishment!
Customer Service - 5.0/5.0 -
Exceptional.
Returned Clean
My Experience - 5.0/5.0 -
I will recommend direct repair. They are very efficient and do nice work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Highly recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Appearance and fit are top-notch
Customer Service - 4.0/5.0 -
Experienced some early communication issues that nearly led to the cancelation of my planned work, but overall friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely refer family & friends
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent communication and work! I would definitely return!
Likely to Recommend - 5.0/5.0 -
Very well known and that’s why a longer appointment time. Their service speaks for it self and public knows it.
Repair Quality - 5.0/5.0 -
Kelly, was great.
Customer Service - 5.0/5.0 -
As I said bringing the car in and service was great.
Returned Clean
My Experience - 5.0/5.0 -
Great job and done faster than expected!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick repair and everyone was very nice!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Super great staff!
Repair Quality - 5.0/5.0 -
they fixed my car super fast! and Kelly was amazing! she was so sweet and helpful!
Customer Service - 5.0/5.0 -
Kelly is amazing!
Returned Clean
My Experience - 5.0/5.0 -
Polite, direct communication. Timely and correct service. 100% recommend.