Body by Cochran - Robinson
In operation 62 years.
Nissan , G.M., Infinity, Fiat, Chrysler, Kia, Honda Certified Facility as well as all makes and models
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
Found extra parts inside the car and found bolts not installed rattling inside the engine bay and the paint is orange peeled really bad and the fender does not align with the door
Customer Service - 2.5/5.0 -
Was never informed that the vehicle was done I had to call to check on it
Returned Clean
Likely to Recommend - 3.0/5.0 -
I think they are willing to help people that need it and that's great. My car however was making noises with the brakes that wasn't being made when I brought it in. I thought it was maybe because they worked on it. But it hasn't gone away. I fear that they might have done something to them. So I can't give high scoring on them really.
Repair Quality - 3.0/5.0 -
I had to choose this shop due to my insurance being linked with them. I didn't get to go where I bought my car and are familiarize with the people who work there. This shop was clear across town from where I worked. So having to get it over to the shop was very difficult. They wouldn't work with me, I had to go a ways out of my way, including leaving my place of employment to get there just so they could take my car for repairs. Even now, my car needs to have a sticker put onto the engine. We are still having issues finding a time for me to come in. Listen, I can't help the hours of operation, and neither my work schedule. But when I am coming to you for business and paying you money and TOLD you that I was having problems with hours and distance, wouldn't they have tried and worked something out? I don't know. However, this is very distressing for me as a customer. I thought that I was done. When I received my car it was making a grinding noise when I pulled off the lot when I braked. I thought it was due to being worked on. This hasn't stopped. I don't hit my brakes, and even after my accident before I brought it in, it didn't make the grinding noise. I want someone to look at them and fix them if they are at fault for this. I don't know if they really did anything, but it's very upsetting to not have your car work right after it being worked on for more than a week.
Customer Service - 2.5/5.0 -
Hard to work with when I had schedule issues. Wouldn't work with me when I told them I could only do certain times.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Attention to detail was a paid needed to have my car an extra 3 days
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.5/5.0 -
Please make sure when u r calling the customer 2 let them know their vehicle is ready, u have the correct phone # 4 the person!
Returned Clean
Ready on Time?
Yes
Likely to Recommend - 0.5/5.0 -
It took 3 attempts before paint was applied correctly and I had to wait 1 week to get the car back..
Repair Quality - 0.5/5.0 -
It took 3 attempts before paint was applied correctly.
Customer Service - 3.0/5.0 -
Overally was good, except, the manager, Mike, appeared to have the shop's interests above the customer's when work was found to be substandard..