Bolton Custom Auto Body

4.9 (61reviews)
97%
725 Holmes Dr,  Granbury,  TX  76048
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Shop AssistantSparkles

In operation 20 years.

Bolton Custom Auto Body is a family owned business and has been in business since 2006 Our goal is to provide quality work for our customers. We provide a high level of communication throughout the repair process including keeping in contact with our customers .We have a team of certified Professionals committed to delivering superior quality and service to all of our customers. We also place our customers needs and safety at the highest level. We are proud to be the preferred choice of drivers in the city area. Won best of Hood county 2017 2018 2019 2020

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (61)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, with many noting that their vehicles looked brand new or better than expected upon return. The professionalism and friendliness of the staff were frequently highlighted, with numerous customers describing the atmosphere as welcoming and family-like. Communication was a standout strength, as many customers appreciated being kept informed throughout the repair process via texts and calls. Timeliness was another positive theme, with several customers noting repairs were completed ahead of schedule. A few customers pointed out areas for improvement, including delays impacting personal plans, occasional issues with vehicle readiness notifications, and some post-repair concerns with vehicle components not functioning correctly.
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"The car still is not right-- The Battery was damaged Multiple connections not made. Radio has no sound. ..." Read more
"You guys are the best. Im glad I found you. You did an excellent job on my car. It looks brand new. I will recommend you to anybody that needs work on ..." Read more
"... was seamless, repair was quicker than expected, and my vehicle looked better than when I first got it! HIGHLY recommend this awesome shop!" Read more
"... and a hit and run. They make you feel like family…they are the best!" Read more
"Bolton Custom Auto Body did a great job on our Van. They got it done quick also. I really like that they ..." Read more
"The delays caused us to lose a week of a condo rental since we were on vacation!"
"The vehicle was ready two days early."
"Process was seamless, repair was quicker than expected, and my vehicle looked better than when I first got it! HIGHLY recommend ..." Read more
"It was finished quicker than we thought it would be."
"The completion date was adjusted due to more damage than expected and parts availability. I was given an adjusted date ..." Read more
"You kept me informed and I really appreciate that you dont get that from anybody anymore"
"... Van. They got it done quick also. I really like that they would send us a text with the progress as they were working on it. Everyone there was very ..." Read more
"Great communication from start to finish."
"We had no idea the things the insurance was disputing until the repairs began 2 weeks later."
"They were great and kept me posted on the repairs throughout the process. Highly recommend!!! Thank you all for the great service ..." Read more

My Experience

This company is very personable and addresses my needs . The work was done well. I would recommend this company to others .

My Experience

I will always recommend the Bolton‘s auto shop. They have always helped my family and I hear recently. They helped me again by fixing my bumper and quickly. They got it back to me before the expected finish date. They were even nice enough to drop it off to me thank you again for being the best in Granbury!

My Experience

My car was fixed ahead of schedule and was sparkling when I picked it up! They are so nice and I would recommend Boltons to everyone who wants superior service!! They are a 10out of 10!!

Likely to Recommend

Repair Quality

Customer Service

The office personnel are excellent. So nice and I received text messages daily on the repair process!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job all the way around! Tracy communicated well and kept us informed regarding progress. Workmanship was flawless! Will highly recommend! Vicki Drews

Likely to Recommend

Highly recommend

Repair Quality

Very pleased with results

Customer Service

Kept us informed on progress

Returned Clean

My Experience

They were the best to work with. They helped with insurance and got my truck fixed as fast as they could. They kept in contact and made sure I knew everything that was going on. I’ll definitely be taking any vehicle I own to them every time. Thanks Bolton!

My Experience

I couldn't be more pleased with my experience at Bolton Auto Body. From start to finish, the entire process was handled with professionalism, honesty, and outstanding customer service. The quality of the repair exceeded my expectations, and my vehicle looks as good as new. I especially want to recognize Tracie, who made the experience exceptional. She was friendly, knowledgeable, and kept me informed every step of the way. She answered all of my questions, communicated clearly throughout the repair process, and made me feel like a valued customer rather than just another repair order. Her kindness and attention to detail gave me complete confidence that my vehicle was in good hands. It's refreshing to find a business that truly values both quality workmanship and outstanding customer care. I highly recommend Bolton Auto Body to anyone needing collision repairs. Thank you, Tracie, and the entire Bolton team, for a job well done! I wouldn't hesitate to return or recommend you to family and friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’m going to recommend you to everyone that has to have repair on their car. You did an excellent job very satisfied.

Repair Quality

You guys are the best. I’m glad I found you. You did an excellent job on my car. It looks brand new. I will recommend you to anybody that needs work on their car. You are very considerate and you’re just good people. That’s really rare these days what impressed me more was excellence that you did on my car and the way you treated us just like family. You kept me informed on what you were doing to my car I like that and I like the way you treated us thank you so much.

Customer Service

You guys are the best. I’m glad I found you. You did an excellent job on my car. It looks brand new. I will recommend you to anybody that needs work on their car. You are very considerate and you’re just good people. That’s really rare these days what impressed me more was excellence that you did on my car and the way you treated us just like family. You kept me informed on what you were doing to my car I like that and I like the way you treated us thank you so much.

Returned Clean

My Experience

Great job and very friendly people

Likely to Recommend

Repair Quality

Great job.friendly people

Customer Service

Returned Clean

My Experience

Well done!

Likely to Recommend

Repair Quality

Outstandinq quality and attention to detail

Customer Service

Great attention to detail.

Returned Clean

My Experience

My Experience

Always an excellent job! It’s a pleasure working with you. Thank you for great work and friendly service.

My Experience

It was an excellent experience. Staff is super professional and sweet. Car looks amazing. I will definitely refer to all that need bodywork done.

Likely to Recommend

I will tell everyone!

Repair Quality

They did amazing

Customer Service

Tracy is awesome

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Process was seamless, repair was quicker than expected, and my vehicle looked better than when I first got it! HIGHLY recommend this awesome shop!

Likely to Recommend

Repair Quality

Everyone was great to work with and the quality is top-notch.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The car still is not right-- The Battery was damaged Multiple connections not made. Radio has no sound. Taillights on Trunk do not work

Customer Service

Returned Clean

My Experience

The service was exemplary, with communication being outstanding. Traci consistently kept me informed of the progress and I never needed to raise any questions regarding it. The body of my F-250 came out great!

Likely to Recommend

We have our body shop if ever needed again.

Repair Quality

Very pleased with our vehicle repair.

Customer Service

Great communication from start to finish.

Returned Clean