Bona Fide Auto Collision Inc.

5.0 (275reviews)
100%
382 E Main St,  Patchogue,  NY  11772
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (275)

My Experience

They did a really good job and fixed my car within 5 days. They even washed it for me which was super nice of them!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

A deer ran into my car and Carmine and his team did such a great job fixing my car in the shortest time possible I really appreciate you guys hopefully I don't have to see you again

Customer Service

Super helpful and knowledgeable

Returned Clean

My Experience

Thank you so much for all your help. I was clueless about how to handle this whole situation and you guys were amazing! As soon as I met you guys I felt at ease an so much less stressed! You are amazing and honestly the work you did was beautiful! I knew it would look good but the truck looks amazing!!!!! So glad lynann told me about you! 100% would recommend to anyone!

Likely to Recommend

Repair Quality

Bona Fide Auto is the absolute best!! So kind and informative walked me through everything set up my rental and had my truck back to me so fast and it looks awesome! The bed of the truck was burnt from a fire and honestly it looks better now the. It did before the fire!!!! Thank you Carmine!! You guys are the best!

Customer Service

Returned Clean

My Experience

Carmine and his wife were very nice and friendly. They kept me informed of the progress and the car was repaired very quickly.

Likely to Recommend

Repair Quality

Customer Service

Carmine was friendly and knowledgeable. He was a pleasure to talk with and his wife was very nice too. They were very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Would Recommend to All

Repair Quality

Excellent Work! Quick Response work done in a timely manner!

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

They did a fantastic job. You can’t even tell that it was in an accident.

Customer Service

They were very friendly and took care of everything for me

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you for your service everything was so quick and easy process. I'm really happy with the excellent job that you did on my car I will definitely recommend you to friends and family.

Likely to Recommend

Repair Quality

Excellent service very fast and professional Very happy with my car repair. I'll definitely recommend them .

Customer Service

Returned Clean

My Experience

Excellent service professional people.awesome job.

Likely to Recommend

Absolutely

Repair Quality

Excellent

Customer Service

Professional and personal

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bona Fide was a pleasure to deal with. They completed the work very quickly and the repair was perfect. The car was also given back to me cleaner than when I bought it.

Customer Service

Returned Clean

Likely to Recommend

All ready have recommended to friends and family

Repair Quality

They did an incredible job on my car!! Looks better then when I first got it

Customer Service

Carmine the owner is a great guy and his secretary is incredible

Returned Clean

Likely to Recommend

Depends on final outcome

Repair Quality

Either a crack was missed it initial estimate or crack occurred at you shop because it was not there before branch fell

Customer Service

Because Lisa is delightful but problem not being addressed. I was told to call ins and they stated repair shop knows how to adjust estimate

Returned Clean

My Experience

Everything was great. Service was great. Nothing more to add. This was a 10 out of 10 experience.

Likely to Recommend

Repair Quality

Easy to schedule, friendly and helpful staff, great repair job. Thanks!

Customer Service

Returned Clean

My Experience

I am very happy with the service that Bonafide provided. My vehicle was repaired in just one day as promised and the workmanship was impressive. Lisa, the office manager also kept me informed throughout the repair process.. I chose Carmine’s body shop based upon the recommendation of my insurance company and many positive on-line reviews. I will also recommend the shop to family and friends. .

Likely to Recommend

I will definitely recommend Bonafide

Repair Quality

The claim was handled promptly and the work was completed in only one day. I am very impressed with the efficiency and workmanship provided by Lisa, the office manager, and Carmine, the owner of Bonafide Auto Collision.

Customer Service

They were efficient and the repair is excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean