South Shore Auto Collision

5.0 (555reviews)
100%
325 Railroad Ave,  Sayville,  NY  11782
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In operation 49 years.

Serving Long Island since 1977.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (555)

Customers say
Overall Customer Satisfaction
Customers consistently praise South Shore Auto for delivering an exceptional repair experience from start to finish. The team is widely recognized for outstanding customer service, with reviewers frequently highlighting the kindness, professionalism, and respect shown throughout the process. Repair quality receives high marks, with customers noting flawless results and work that goes beyond expectations. Timeliness is a standout strength, as many customers report their vehicles being completed ahead of schedule. Customers also appreciate seamless coordination with insurance companies and rental car agencies, making the process stress-free. A few customers noted minor concerns such as limited payment options and occasional follow-up visits for trim adjustments, as mentioned directly in their feedback. Overall, the overwhelming sentiment reflects a highly satisfied customer base that enthusiastically recommends the shop.
AI-Generated from reviews written in the last 12 months
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"... enough good things about South Shore Auto Repair. They truly went above and beyond throughout the entire repair process. From the very beginning, they kept ..." Read more
"... situation much less stressful than I had anticipated. The work performed was outstanding. I would highly recommend this body shop to anyone who needs that type of service." Read more
"... were honest, friendly and super easy to work with. My car looks like nothing bad ever happened, 1010 would recommend!" Read more
"They made the whole process easy and efficient- their knowledge and care for making things easy for everyone is obvious."
"Great service very professional team. Excellent communication and coordination with Insurance and Car rental made ..." Read more
"it was ready 3 days earlier than estimated"
"My repairs were completed earlier than expected."
"... professionalism of everyone including the shop guys! What I thought was going to take 3 weeks to repair my wifes car only took 2. Very happy!!!" Read more
"It was done quicker than expected"
"I had my car back within two weeks from my accident! This was amazing. The work came out beautiful and ..." Read more
"... the entire repair process. From the very beginning, they kept me informed every step of the way, communicating clearly about what was happening, what to expect, ..." Read more
"Excellent communication with myself and my insurance company ."
"Great service very professional team. Excellent communication and coordination with Insurance and Car rental made the process seamless and simply."
"... expect to know what was happening day by day, however I never felt out of touch" Read more
"everyone was kind and professional and kept me up-to-date as to what was going on"

Likely to Recommend

Excellent Service!!!

Repair Quality

Excellent service

Customer Service

Updates provided regularly

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The ONLY place I will refer people to use

Repair Quality

If there were a higher number, I’d choose it. Easiest process ever. People there are great. The repair job is absolutely stunning

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Outstanding service and professionalism

Repair Quality

I can’t say enough good things about South Shore Auto Repair. They truly went above and beyond throughout the entire repair process. From the very beginning, they kept me informed every step of the way, communicating clearly about what was happening, what to expect, and answering all of my questions promptly. Their honesty, professionalism, and commitment to keeping customers updated made a stressful situation so much easier. I genuinely felt like they cared about doing the job right and making sure I was comfortable with every decision. I highly recommend them to anyone looking for a trustworthy, reliable repair shop.

Customer Service

I can’t say enough good things about South Shore Auto Repair. They truly went above and beyond throughout the entire repair process. From the very beginning, they kept me informed every step of the way, communicating clearly about what was happening, what to expect, and answering all of my questions promptly. Their honesty, professionalism, and commitment to keeping customers updated made a stressful situation so much easier. I genuinely felt like they cared about doing the job right and making sure I was comfortable with every decision. I highly recommend them to anyone looking for a trustworthy, reliable repair shop.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely

Repair Quality

Great place. Great people. Did a wonderful job on my car

Customer Service

Great job on my car

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

John and team were great at communicating every step of the way.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

totally satisfied

Repair Quality

They made the whole process easy and efficient- their knowledge and care for making things easy for everyone is obvious.

Customer Service

Very happy with the repairs to my car and the respect from every person working there! They went out of their way to make sure the process was easy for me. Every concern was addressed promptly, they coordinated with the rental car agency and they had the car cleaned inside and out -and ready ahead of schedule!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job done in a very timely fashion

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Definitely would recommend SS Auto. As a matter of fact I myself have used them before. Very satisfied with their work.

Repair Quality

Everyone was so helpful and answered my questions and concerns

Customer Service

Excellent job. My car looks beautiful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

everyone was kind and professional and kept me up-to-date as to what was going on

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent work. Timely done. Going through the steps from estimate to finished work was absolutely painless. Pleasure to work with Sara and Rob! Real professionals! Highly recommend their services! Well done!!

Likely to Recommend

100%! Terrific!

Repair Quality

Excellent! They do things beyond what is called for!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Best Auto Repair around handled everything

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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