Bona Fide Auto Collision Inc.

5.0 (280reviews)
100%
382 E Main St,  Patchogue,  NY  11772
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (280)

Likely to Recommend

Depends on final outcome

Repair Quality

Either a crack was missed it initial estimate or crack occurred at you shop because it was not there before branch fell

Customer Service

Because Lisa is delightful but problem not being addressed. I was told to call ins and they stated repair shop knows how to adjust estimate

Returned Clean

My Experience

Everything was great. Service was great. Nothing more to add. This was a 10 out of 10 experience.

Likely to Recommend

Repair Quality

Easy to schedule, friendly and helpful staff, great repair job. Thanks!

Customer Service

Returned Clean

My Experience

I am very happy with the service that Bonafide provided. My vehicle was repaired in just one day as promised and the workmanship was impressive. Lisa, the office manager also kept me informed throughout the repair process.. I chose Carmine’s body shop based upon the recommendation of my insurance company and many positive on-line reviews. I will also recommend the shop to family and friends. .

Likely to Recommend

I will definitely recommend Bonafide

Repair Quality

The claim was handled promptly and the work was completed in only one day. I am very impressed with the efficiency and workmanship provided by Lisa, the office manager, and Carmine, the owner of Bonafide Auto Collision.

Customer Service

They were efficient and the repair is excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am completely satisfied with Bonafides Expertise an experience in the replacement of my damaged Lift gate on my traverse. I'm also very pleased and happy with cleaning the entire vehicle outside. When they completed this beautiful job. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Carmine and Lisa r of the very best for customer service.

Returned Clean

Likely to Recommend

Repair Quality

Carmine and Lisa were awesome and they did a great job on my car! I would definitely recommend them and wouldn't hesitate to do business with them again!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Bonafide Collision is absolutely amazing! They went above and beyond to deliver exceptional service and worked incredibly fast. Their efficiency and professionalism are a true testament to the years of experience they bring to the table. I’m beyond impressed and HIGHLY RECOMMEND them to all my friends and family. Thank you, Bonafide Collision, for making what could have been a stressful situation so easy!

Customer Service

Bonafide Collision is absolutely amazing! They went above and beyond to deliver exceptional service and worked incredibly fast. Their efficiency and professionalism are a true testament to the years of experience they bring to the table. I’m beyond impressed and HIGHLY RECOMMEND them to all my friends and family. Thank you, Bonafide Collision, for making what could have been a stressful situation so easy!

Returned Clean

Likely to Recommend

They are my body shop from now on

Repair Quality

My truck came back quickly, fixed and clean. I chose Bonafide because of word-of-mouth and they did not disappoint!

Customer Service

Carmine and Lisa are great, personable, knowledgeable and efficient

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service. Great staff. Vehicle was done in a timely fashion and the work was excellent

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It looks great

My Experience

Likely to Recommend

Repair Quality

Great job with the repair and truck was properly detailed. I highly recommend giving Bona Fide collision a call if your vehicle needs a repair. I have my vehicle insured with State Farm and Bona Fide handled everything on the administrative end.

Customer Service

Great job with the repair and truck was properly detailed. I highly recommend giving Bona Fide collision a call if your vehicle needs a repair. I have my vehicle insured with State Farm and Bona Fide handled everything on the administrative end.

Returned Clean

Likely to Recommend

I will definitely let others know if they encounter an accident of what a good experience I had.

Repair Quality

Wow what a wonderful experience after my vehicle was injured. She was fixed in a timely manner and with caring people taking care of everything along the way.

Customer Service

Customer service happened from beginning to end.

Returned Clean

Likely to Recommend

Repair Quality

The work that was done to my vehicle was excellent and perfect! I couldn't have gotten a better job done anywhere else! Bona Fide is the best! Carmine and Lisa are both very easy and pleasant to work with! The whole process was seamless! I'm very... Very satisfied with the work!

Customer Service

Carmine and Lisa are awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean