Bona Fide Auto Collision Inc.

5.0 (280reviews)
100%
382 E Main St,  Patchogue,  NY  11772
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Cash
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (280)

Likely to Recommend

Repair Quality

Love the service. One small thing, when the car is ready more than one hour notification is needed for pick up.

Customer Service

Outstanding. Clear communication and assitance with insurance claims.

Returned Clean

My Experience

Yes, it was a job well done. The end result was my car looks beautiful and runs great. More importantly I was a difficult client and drove you and Lisa nuts, but you never lost your patience, reassured me and couldn’t have been nicer. The end result was a beautiful car. Thank you

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Great communication, timely service and beautiful work. Would recommend highly and will use in future if repairs/damage is needed. Thank you for all you've done!!!

Likely to Recommend

Repair Quality

What to say it was pretty fast and convenience Lisa was very polite I like the treatment I would recommend it

Customer Service

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Likely to Recommend

Repair Quality

Carmine and the staff were absolutely a pleasure doing business with! I would highly recommend them to anyone who needs work done on there cars!

Customer Service

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Likely to Recommend

Repair Quality

I really liked the way they work, it was super fast. They left my car very nice, it looks like new. They did a great job.

Customer Service

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Likely to Recommend

I would absolutely recommend this place to anyone

Repair Quality

Carmine and Lisa are fantastic !! the auto body employees are excellent !

Customer Service

absolutely amazing

Returned Clean

Likely to Recommend

great shop that does the work to repair your car

Repair Quality

the car looks great! i was just upset as soon as i left the repair shop my tire pressure light came on and the psi in the back passenger side tire was 16, instead of 33. but everything seems to be running smoothly and back to new

Customer Service

friendly staff

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Likely to Recommend

Repair Quality

Good job I am totally satisfied with all the repairs to my truck. Well done 🙏

Customer Service

Excellent communication.

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Repair Quality

Customer Service

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Likely to Recommend

Would highly recommend them if someone needs their car repaired.

Repair Quality

My vehicle looks brand new very happy with the wook.

Customer Service

Very nice people

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Likely to Recommend

I always recommend bona fide

Repair Quality

Bona fide is the best in the business by far hands down . Carmine knows how to get your car done the best quality and in a timely manner . No shop on the island comes close to body repairs or any type of repairs needed . I’ll never go anywhere else

Customer Service

The best all around

Returned Clean

Likely to Recommend

Repair Quality

Carmine and staff at bona fide are fantastic. I highly recommend them anytime. There attention to detail is incredible. They treated me like family. Thank you bona fide.

Customer Service

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Likely to Recommend

Repair Quality

We were very pleased with the level of service we received at Bona Fide.

Customer Service

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Repair Quality

Customer Service

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My Experience

What a great experience! Everyone at Bona Fide was so pleasant and knowledgeable. They did the work quickly and beautifully!

Likely to Recommend

They did fantastic work

Repair Quality

They worked with my insurance company and car rental leaving me with nothing to do. Work on the auto was very satisfactory.

Customer Service

Being told that I would have to wait 3 weeks before the job would begin was fine. Being told that work always begins on a Monday was fine. The last minute call Monday afternoon to bring my car in the next day was a bit awkward. I had to change my schedules but at the end of the day all worked out.

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Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Very professional and did great job.

Repair Quality

Did an awesome job. Friendly and professional service. Car was clean and kept me up to date and had it ready when they said they would. I highly recommend their service to anyone

Customer Service

Very friendly and professional.

Returned Clean