Bopp Collision Center

4.8 (859reviews)
99%
1400 Heriford Rd,  Columbia,  MO  65202

In operation 10 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (859)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop receives high marks for clear, proactive communication through text and email updates throughout the repair process. Timeliness is a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule. The welcoming and knowledgeable front desk staff, along with professional estimators, are frequently highlighted for making the process stress-free. Customers also appreciate the added touch of receiving their vehicles cleaned and detailed. A few customers noted areas for improvement, including clearer communication during longer repair timelines, ensuring vehicles are fully functional before handoff, and better coordination around pickup logistics.
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"Bopp ALWAYS does spectacular work. Reliable, reasonably priced, and operate with integrity and transparency."
"Attention to detail is stellar! Beginning with customer service to the finished product! From the time to are greeted ..." Read more
"The repair work was excellent and done in a timely manner"
"Outstanding service and communication"
"Car looks as good as new; painstaking attention to every detail."
"The process is easy and communications are always clear!"
"Professional evaluation and estimate. Great communication. They found more damage than first noted and quickly ordered the parts and communicated the ..." Read more
"Absolutely outstanding service. First class communication and the repairs were effected in a timely fashion. My car has been restored. Thank ..." Read more
"Communication seemed to be lacking for the first few weeks that our vehicle was being worked on, as we were ..." Read more
"No correspondence between 1125 and 12 other than estimate which was provided on 1125. Received a text that ..." Read more

My Experience

Getting the updates were really helpful. Thanks again

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Tim, was honest and kept me updated on my repair.

Customer Service

Staff member was courteous and greeted me promptly.

Returned Clean

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Repair Quality

You all were great to work with! You gave us a quote in a timely manner, got our car in on time and back to us on time and the end cost was exactly the quote. I couldn't be happier with your service :)

Customer Service

I didn't notice this was going to be more questions :) I'll leave most blank unless I think the question is different to what I typed in the first box.

Returned Clean

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My Experience

I appreciate all the emails and phone calls from Tim that kept me up to date on the repairs.

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Repair Quality

My only question has to do with the keys. Sometimes the key is next to me, but the car says I need to insert it in order for the car to start. If I pick it up and hold it next to the key ignition area it will start. I'm just wondering if that is a sensor problem related to the front end of the car...I don't know.

Customer Service

Returned Clean

My Experience

Excellent service and communication.

My Experience

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Customer Service

My Experience

Cleanest my car has looked in and out in along time. They did awesome job!

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Repair Quality

Quality of care and service over the top. Starting with Cathy at the front desk. Her Hospitality from the start was excellent and also on the last day. Tim was nothing but phenomenal very personable always courteous. When I received my car back it looked fantastic and was clean from bumper to bumper. I'm very impressed with their professionalism and their courtesy. Kevin has an outstanding shop and I would highly recommend it to any and everybody. Thanks Terry Bradshaw

Customer Service

Returned Clean

My Experience

Great service and workmanship. Thank You.

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Tim was very professional he handle my car repair in a timely matter. Extremely satisfied with the body works. GREAT SERVICE.

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Returned Clean

My Experience

Excellent service.

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Very friendly and helpful staff!

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Returned Clean

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My son referred me and I will do the same.

Repair Quality

Great work, would recommend it to anyone. Especially your receptionist, she was so helpful and respectful. Great customer service, she is a great asset to your company.

Customer Service

See 1st one.

Returned Clean

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Returned Clean