Gerber Collision & Glass - Columbia/Big Bear Blvd.

4.9 (504reviews)

98%

(573) 615-7579

1004 Big Bear Blvd, Columbia, MO 65202

98%

See Photos

1004 Big Bear Blvd
Columbia, MO 65202

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Columbia/Big Bear Blvd.

See Photos

1004 Big Bear Blvd
Columbia, MO 65202

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Columbia/ Big Bear Blvd offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (504)

Sort By:
Newest
Rating

424 Customers Rated

5 Stars

75.6% Complete

(381)
4 Stars

5.8% Complete

(29)
3 Stars

1.4% Complete

(7)
2 Stars

0.4% Complete

(2)
1 Star

0.4% Complete

(2)
< 1 Star

0.6% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon completion. Timeliness was another strong point, as many repairs were completed ahead of schedule. Customers also appreciated the professionalism and friendliness of the staff, as well as the unexpected bonus of vehicles being cleaned inside and out. A few customers noted minor concerns such as occasional delays, small parts not fitting perfectly, or isolated quality issues, reflecting areas customers themselves identified for continued attention.

Select to learn more

Service Quality
Timeliness
Communication

"... entire staff at Gerber made sure I felt supported. The professionalism, kindness, attention to detail, and going the extra mile that I experienced from the entire staff from beginning ..." Read more

"... repaired. Ir took a while to get all the parts in, but the results were spectacular. My car looked brand new again!" Read more

"... was very pleased with how professional they were. They explained the entire process in detail so I wasnt left with questions and any questions I did have they answered for me. ..." Read more

"Quick quality work, friendly knowledgeable staff. Im glad I discovered this hidden gem!"

"Professional and friendly staff. The car looks great. They even detailed inside the car which was full ..." Read more

"It was ready in 3 days instead of the 7 day projection! I was very thankful getting my car back so soon!"

"... I think it was supposed to be done by Dec 3rd and it was ready on Nov 26th." Read more

"Before! Two weeks ended up being four days to completion!"

"Gerber was amazing to work with..they had my car fixed in 2 days!"

"Over a week earlier than expected."

"Best communication about car repairs I have ever experienced."

"Communication is the key to any business transaction. I received regular updates regarding the progress ..." Read more

"Very satisfied with the communication and updates, the timeframe in which repairs were completed, and, the professional ..." Read more

"... Collision & Glass have been excellent to deal with and consistently provide daily updates on the status of their work. They perform high-quality work and complete tasks ..." Read more

"Communication, customer service is top notch! I always felt like I knew what was going on."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... repaired. Ir took a while to get all the parts in, but the results were spectacular. My car looked brand new again!" Read more

"... was very pleased with how professional they were. They explained the entire process in detail so I wasnt left with questions and any questions I did have they answered for me. ..." Read more

"Quick quality work, friendly knowledgeable staff. Im glad I discovered this hidden gem!"

"Professional and friendly staff. The car looks great. They even detailed inside the car which was full ..." Read more

"It was ready in 3 days instead of the 7 day projection! I was very thankful getting my car back so soon!"

"... I think it was supposed to be done by Dec 3rd and it was ready on Nov 26th." Read more

"Before! Two weeks ended up being four days to completion!"

"Gerber was amazing to work with..they had my car fixed in 2 days!"

"Over a week earlier than expected."

"Best communication about car repairs I have ever experienced."

"Communication is the key to any business transaction. I received regular updates regarding the progress ..." Read more

"Very satisfied with the communication and updates, the timeframe in which repairs were completed, and, the professional ..." Read more

"... Collision & Glass have been excellent to deal with and consistently provide daily updates on the status of their work. They perform high-quality work and complete tasks ..." Read more

"Communication, customer service is top notch! I always felt like I knew what was going on."

John (Ford owner) reviewed 8/24/26

They were very polite and helpful all through the repair. Thanks again

Rebecca (Ford owner) reviewed 8/24/26

I appreciate the communication from you on the status of my daughter’s car!

Marissa (Chevrolet owner) reviewed 8/20/26

Stephanie (GMC owner) reviewed 8/20/26

Kaila (sp??) Is so fantastic! Best customer service ever.

Alyssa (GMC owner) reviewed 8/19/26

Jed (Ford owner) reviewed 8/19/26

Well done and thanks

Eslam (Hyundai owner) reviewed 8/19/26

Kaila again made it fun and easy experience Thank you

Dolores (Toyota owner) reviewed 8/17/26

Deborah (Chrysler owner) reviewed 8/17/26

Denver (Hyundai owner) reviewed 8/13/26

I live 5 hours away and was reluctant to leave my car with them. Multiple updates a week and super happy with the end results!! They even sent a part back that was shipped to them damaged. Top notch

Bryan (Mazda owner) reviewed 8/13/26

Kept me informed always! Thank you!

Emilee (Hyundai owner) reviewed 8/11/26

Shantanya (GMC owner) reviewed 8/11/26

Great service and great timing!

Tara (Nissan owner) reviewed 8/10/26

Everything went smoothly. Everyone I spoke with was highly professional, they even cleaned my car beautifully. Needless to say, my dogs won’t be getting any car rides anytime soon. The repair appears to be perfect.

James (Chevrolet owner) reviewed 8/10/26

Lisa (Chrysler owner) reviewed 8/10/26

All around great service and I would definitely recommend this to anyone who needs car repairs

Great service!

The ladies are very friendly and helpful

Michelle (Buick owner) reviewed 8/10/26

The hood is not aligned perfectly. One side everything is right up against each other while on the other side there is a quarter of an inch gap.

I received calls and text messages. Both appreciated.

Rosa (Ford owner) reviewed 8/9/26

I appreciated the communication throughout the process and the text updates. Kaila was exceptional through this process!

Dennis (Ford owner) reviewed 8/8/26

Kayla is a great lady to work with !!!!!!!!! And my car looks NEW !!!! Thanks to you all !!

I’m already telling people about Gerbers

Hi 👋. I have my car parked in my Garage, I'm afraid to drive it , I'm afraid someone well run into it !!!! It looks so NICE !!!!

My car looks Brand New !!!

Gangadhar (Hyundai owner) reviewed 8/7/26

The service was great and I received all the precautionary notes associated regarding post repair maintenance as well.

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Gerber Collision & Glass - Columbia/Big Bear Blvd.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Columbia/Big Bear Blvd.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (504)

424 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 1.0/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?