Bopp Collision Center

4.8 (868reviews)
99%
1400 Heriford Rd,  Columbia,  MO  65202

In operation 10 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (868)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Excellent repair and service. Thank you!

Repair Quality

Customer Service

Kathy was awesome! Everyone I encountered were great.

Returned Clean

My Experience

It’s never a great thing to hit a deer, then think you will be without your car for a month because it’s close to Christmas. We dropped our car off at Bopp Collision on Dec. 15th. We were expecting to be without our “new to us” car for close to a month. BUT…we got notification twice in one day…once that we were on schedule to pick up our car on Jan. 7th. Then the same day (12/22) we got a call and a Bopp employee said you can pick up your car tomorrow! Wow! 16 days early!! They literally only had our car for 8 days!! And the car looks brand new!! Very pleased, and highly recommend Bopp Collision! 👍 Would also like to mention Cathy and Tim…Cathy was above and beyond helpful and informative in person, and if we called; and Tim gave us our initial estimate and explained everything they would need to do to fix it in detail. He even offered to touch paint a door ding we had gotten before we hit the deer. 🦌 That’s above and beyond!! Very pleasant experience!

Likely to Recommend

Excel in customer service and quality workmanship

Repair Quality

Tim, Cathy and Andrew were exceptional to deal with on the recent vehicle repair. Bopp’s did an excellent job on the repair, with a quick turnaround time. They excel in customer service.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was so helpful in setting up the repair.. walked me through it , answered all questions and kept me updated on the repair. I will recommend them to anyone. I had a friend recommend the to me as well.

Likely to Recommend

Repair Quality

Customer Service

Bopp was very helpful in setting up all aspects of the repair from estimate to contacting car rental. Also kept me updated on repair.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am writing to express my frustration regarding the recent service of my vehicle and the conflicting communications I received from your department. On Tuesday at 4:00 PM, I was notified that my vehicle was ready for pickup. Despite receiving multiple follow-up calls within the hour, I clarified that I would arrive on Wednesday. However, upon my arrival and payment on Wednesday, I discovered the following issues: Incomplete Repairs: Upon starting the vehicle, the windshield wipers would not turn off, indicating the requested service was either incomplete or performed incorrectly. Conflicting Instructions: After reporting the wiper issue, I was told the team could not address it because I had already taken possession of the keys—keys that were handed to me by your staff after I settled the invoice. Inconvenience: I had scheduled commitments for Wednesday based on the assurance that the vehicle was ready on Tuesday. I am confused as to why I was pressured to pick up a vehicle that was not fully functional. Moving forward, I would like a clear timeline for when these remaining issues will be rectified. I expect the vehicle to be in the condition promised when I was originally contacted.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The lady in the front office is the best. She answered all my questions and made my morning enjoyable.

My Experience

My Experience

Kathy is always so friendly on the phone & in person. Tim makes sure the work is completed as promised & answers any questions I have. My car looked & smelled like new when I picked it up.

Likely to Recommend

We recommend them all the time! I think this is 4th or 5th time we have used them.

Repair Quality

My car looks like new & smells like new! Tim is so easy to work with & Kathy is the friendliest receptionist!

Customer Service

I was totally satisfied, and like the fact that I got updates on the progress.

Returned Clean

My Experience

i appreciated the updates along the way, however, the email suggesting the truck repair wouldn't be done until 12/19 put a scare in me. I was reassured by TIm that it wouldn't take that long and it didn't. The electronic "gremlins" I had been experiencing have not resurfaced. So, I'll assume the water entry from the broken headlamp is over. If not, I'll let you know. Thanks. Great job undoing what a small deer did to the fender, mirror and light of my Silverado.

Likely to Recommend

Repair Quality

Everyone at Bopp was amazing! Shout out to Kathy for being so friendly and Tim for getting my vehicles done fast.

Customer Service

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Repair Quality

Customer Service

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My Experience

Great job and excellent communication! We will recommend Bopp Collision to others.

Likely to Recommend

Repair Quality

Great service and follow up. Just need to tweak the door lock on the driver's side (too recessed in the down position) and the collision prompt still pops up on the screen at start up. Will send pics to Tim on these items. Thx, Terry Smith

Customer Service

Returned Clean

Likely to Recommend

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Customer Service

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My Experience

Likely to Recommend

Repair Quality

They did a great job. Very fast and efficient.

Customer Service

Great staff to work with

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean