Boucher Auto Body - Janesville
In operation 34 years, 10 years at this location.
Boucher Auto Body's Team of certified professionals has over 100 years of combined experience in collision repair and refinishing. Boucher will seamlessly repair your vehicle back to pre-accident condition, according to factory specifications and standards. We place customer needs and safety as our number one goal. Our technicians have obtained the highest level of training and certifications in the industry. Including I-CAR Gold and Manufacturer certification in all vehicle repairs. We offer a Limited Lifetime Warranty on all our repairs. We work with all Insurance carriers, and repair all makes and models. Services Offered- Superior paint matching technology and equipment, ADAS calibrations and repair. Full frame straightening equipment and Unibody frame correction equipment. All major welding certifications in structural, steel and aluminum
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Basically good with exception of a polishing error on tailgate which looks ad if buffer was held on edge and I will buff it out myself
Customer Service - 5.0/5.0 -
Very good from Royce
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks amazing paint is phenomenal, only issue i have is the grass appears to have a slight scratch infront of drivers side. Havent stopped by yet due to having a baby but other than that phenomenal
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
Overall good
Repair Quality - 4.5/5.0 -
Overall a very positive experience.
Customer Service - 4.5/5.0 -
Everything was pretty good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding service
Customer Service - 5.0/5.0 -
Outstanding
Likely to Recommend - 3.0/5.0 -
Good work when completed. I’ve been happy with Boucher for over a year. If I recommended, I’d also recommend getting all communication in writing. Depending on phone conversations and memories was not adequate.
Repair Quality - 4.5/5.0 -
The repair was excellent. Communication, customer service, and especially scheduling were all challenging. Royce N. did his best, but we were misinformed and wasted a ton of time.
Customer Service - 3.5/5.0 -
Royce was fine. Customer service from scheduling (and the shop?) left a lot to be desired.
My Experience - 5.0/5.0 -
Went above and beyond to make it perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Andy was phenomenal, helped through a difficult situation, however, technician took no care in putting parts back into vehicle, coolant leaked all over inside of vehicle and small damaged to bumper. Empty boxes put inside instead of the new parts put back into boxes. Took me all of 20 minutes to organize and neatly repack new parts and keep from sustaining damages. Will have to have vehicle detailed to get rid of smell and contaminated carpet.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Andy and staff were great to deal with. We lost our AC condenser on the hottest weeks of the year. I appreciate the flexibility with scheduling our repair. The vehicle was still drivable, and we needed it for the weekend. Andy allowed us to drop it off any time early part of the week with no scheduled conflicts for delays in repair time. They completed the work earlier than expected. Upfront and honest. Paperwork was ready to go when we got there and explained very thoroughly. (insurance claim) Andy went above and beyond at this point. our vehicle was very dirty from family road trips. He not only washed the outside, but he also vacuumed the floors and cleaned the inside. Thank you, Andy, for going above and beyond. You did not have to do that, but we appreciate it.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 1.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There is a spot that needs to be buffed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Frustrated with a scheduled drop off on Monday to see that there was a shortage of techs. Took my car back and rebooed for the following week.
Customer Service - 5.0/5.0 -
Andy kept me up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great!
Customer Service - 5.0/5.0 -
Andy was wonderful to work with, very accommodating and thoughtful.