Boulevard Collision Center

4.8 (2,890reviews)
96%
2141 E. 28th Street,  Signal Hill,  CA  90755

We are a Family Owned and Operated Dealer Associated Collision Center serving the Greater Long Beach - Signal Hill area since 1961. We have a professional working relationships with all insurance companies and are Direct Repair Providers for many. We offer a limited lifetime warranty on all repairs including paint. We are 5 Star rated on Yelp by our customers. Boulevard offers state of the art Frame, Uni-body,Three Dimensional Laser Measuring Systems and Refinish Equipment. Our Staff is I-Car Trained as well as General Motors / ASE Certified. Our work is done in one location using the latest equipment. For example, our computerized estimating systems help us to identify all damage up front and order the right parts for your vehicle the first time. Communication is the key and we provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (2,890)

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Troy did a great job working for us

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HIGHLY RECOMMEND.. Excellent craftmanship, unable see where collision occurred... perfect job

Repair Quality

Extremely competent, knowledgeable, workmanship is really superior is superior The staff is knowledgeable , friendly, polite, and respectful. This starts with management and filters down to all employees. Matt Maloney is the Collision Center's manager and he has the clients best interest in mind. He leads by example and his philosophy filters down to the employees. One worker stands out... Raul, who kept in constant contact, updated me on the status of parts, work completed, problem-solving and timeline for completion - Raul is polite, respectful and understanding Additionally, Andrea, the receptionist is not only confident, but friendly and supportive. The work is EXCELLENT After the job is done you cannot event tell if there was damage to the vehicle.

Customer Service

well, they mentioned a customer service is awesome. They’re available to answer questions. Give you timelines dates at parts may arrive and how the work is progressing. This really takes a lot of pressure off the client, knowing that there is not delayed after delay and knowing and expecting a timeline for completion

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Car had to be returned as the bumper did not stay attached.

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I already have.

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I recently had my truck repaired at Boulevard GMC Collision Center. My estimator, John Potter, did an excellent job replacing my bumper and repairing a scratch on my door. The manager of Boulevard GMC Collision Center, Tom Sievers, was also very kind and friendly. He took the time to speak with me and made sure that everything was done properly and that I was completely satisfied. The entire staff was professional, courteous, and helpful. If you need your vehicle repaired after an accident or an act of vandalism, Boulevard GMC Collision Center is the best place to go.

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THEY DID A GOOD JOB AND FAST, THANKS

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Excellent customet service from start to finish. Great staff!! Troy is awesome!

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Troy was great and a pleasure to deal with.

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Most definitely will recommend you guys.

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Loved the job, turnaround was quick, Troy was respectful, friendly and true to his word in the quick turn around.

Customer Service

Troy was great.

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I expected better service being a customer for years, and felt the service has changed. I prefer going to a dealership even though I expected to pay more; however, I was very disappointed with the process of repairs on the body shop end, compared to the past experiences I’ve had with other repairs for my vehicle.

Repair Quality

I was not able to get a quote on the cost of repairing the Modules on my trunk to gain access to the)won’t open and close) within a week’s time my car was in the shop. Because I had a rental that I was being charged for (taxes and other fees) even with insurance I had to pick up my vehicle before a quote was provided, and the cost to get a diagnosis was not included in the cost of repairing my car ($250.00). Therefore, O had to pick up my vehicle before getting the quote on repairing my trunk. I felt paying for a diagnostic check ($250.00) should have been included with the repairs.

Customer Service

Again the waiting for a quote on the cost to repair my trunk should not have taken over 7 days, after having to pick my vehicle up I was told the body shop was looking for a used part which I never asked the body shop for. Nor did I authorize a diagnosis check when dropping my car off; however, the body shop attempted to charge me anyway. My insurance company refused to pay for the repairs or the diagnosis check as well.

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Great job all the way around 👍🏿

Customer Service

Keep up the good work 👍🏿

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