Bowen's Collision Broad River

5.0 (359reviews)
100%
655 Broad River Rd,  Columbia,  SC  29210
Bot
Shop AssistantSparkles

In operation 4 years.

We've been repairing vehicles for more than 35 years. Our collision center is known for its expertise, honesty, and stellar service. Here at Bowen's Auto Body & Paint, we have a team of certified professionals committed to delivering superior quality and service to all of our customers. We place customer needs and safety at the highest level. Combined with exceptional skill and auto repair knowledge we use the latest in advanced technology and techniques to ensure that your vehicle comes back to you looking like new. When it comes to comprehensive services, we are proud to be the preferred choice of drivers in the Midlands area.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • German
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (359)

Likely to Recommend

I've already started referring

Repair Quality

Bowens did a GREAT job on my car! From the start of the process to the finish. Professional, clean establishment, timely, FRIENDLY!, great finished product!

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Definitely. I will also return to Bowen’s Collision to have any future repairs (Heaven forbid!) done there.

Repair Quality

Horrified to have car wrecked, but Bowen Collision Center gave superb outcome. Very nice people working there, very reassuring & helpful. Great repair = 100% satisfied.

Customer Service

Thanks to everyone!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m very pleased with the results and I’m extremely pleased to say that the customer service is excellent and Susan made my daughter and I feel like family. If you ever need anything done please look no where else.

Likely to Recommend

Definitely recommend

Repair Quality

Great job excellent customer service. I would definitely recommend you to anyone.

Customer Service

Excellent customer service

Returned Clean

Likely to Recommend

Repair Quality

Repair was great! Tech was great! Communication about repair status was spotty

Customer Service

Communication about status was spotty

Returned Clean

Likely to Recommend

Repair Quality

Susan, Steve and the young woman who helped inspect the damage on my husbands were terrific. To me they were extremely helpful and delightful! Many thanks!!! n

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Susan and Steven were sooooooo amazing they helped me out a lot and I really appreciate the both of them. Keep doing an amazing job you guys. For the ones in the back that are doing an amazing job also y’all definitely did that!

Likely to Recommend

Repair Quality

Love these people. Honest, forthcoming and patient.

Customer Service

My Experience

They are excellent!! It has been a very pleasant experience working with Steven & Susan. Susan, especially went above & beyond to make sure everything was taken care of. Susan was very helpful throughout the whole process. She definitely took great care of me. I really enjoyed working with her, she is the sweetest, ever!! :). Besides the wonderful customer service, the car looks like new! I’m so glad I chose Bowen to repair my vehicle. Thank you, Bowen Collision!

Likely to Recommend

Repair Quality

Customer Service

Susan Knight is great! She was my contact throughout the month-long experience and was always very responsive to my calls and emails.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will definitely recommend Bowens!

Repair Quality

My car was perfect! Looked completely brand new. Thank you guys!

Customer Service

Susan was absolutely amazing. She was so kind and helped me out so much. She always responded so quick and got answers we needed immediately!! Couldn’t of asked for better service. Thank you so much Ms. Susan!!

Returned Clean

Likely to Recommend

Repair Quality

Did a great job and quickly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They struggled with communication, had to complete rework but the overall finished product was good.

Customer Service

They did not communicate with me during the repair process.

Returned Clean

My Experience

The staff were very professional. They got the job done in record time and mad me feel like a valued customer.

Likely to Recommend

Repair Quality

Steven and Susan were both fantastic!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Awesome staff fun and friendly. Highly recommend. Thank you, Bowens, for the amazing job you did on my vehicle.

Customer Service

100% Satisfied

Returned Clean