Gerber Collision & Glass - Columbia/Gracern Rd.

4.9 (83reviews)

95%

(803) 888-7722

904 Gracern Rd, Columbia, SC 29210

95%

See Photos

904 Gracern Rd
Columbia, SC 29210

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Columbia/Gracern Rd.

See Photos

904 Gracern Rd
Columbia, SC 29210

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Columbia/Gracern Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

Jeep

Kia

Ram

Call

Website

Reviews (83)

Sort By:
Newest
Rating

70 Customers Rated

5 Stars

75.9% Complete

(63)
4 Stars

4.8% Complete

(4)
3 Stars

3.6% Complete

(3)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for exceptional repair quality, with many noting their vehicles looked brand new or better than expected upon completion. The staff received high marks for professionalism, friendliness, and genuine care. Timeliness was a standout strength, with numerous customers reporting their vehicles were completed ahead of schedule, saving them on rental costs. Communication was frequently highlighted as excellent, with customers appreciating regular text and phone updates throughout the repair process. A few customers noted areas for improvement, including missed items such as an antenna not reattached, cleanliness concerns like gloves and paper towels left in the vehicle, and repeated delays in estimated completion dates. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.

Select to learn more

Service Quality
Timeliness
Communication

"... treasured Silverado. Thank you, Gerber, for your exceptional work and for helping me preserve something so meaningful. Your efforts made a world of difference, and I truly ..." Read more

"Excellent job. Quicker than estimated. Very pleasant, professional staff. Highly recommend this business."

"We really appreciated the wonderful work they did with our vehicle"

"Very great staff & they did an excellent job on my vehicle!"

"they extended completion date a week 3 separate times after stating each week that we are on track for ..." Read more

"... communication. I really appreciated the text updates! The job was done early and everyone was so nice to work with." Read more

"My vehicle was ready about 3 days before estimated pickup!"

"My vehicle was done in four days unheard of the best"

"My car was ready earlier than expected"

"They got my car fixed well before the time they estimated. Great job!"

"The communication between insurance, Gerber, and I was excellent. It's almost like I didn't have to worry about anything ..." Read more

"There was clear and frequent communication. I really appreciated the text updates! The job was ..." Read more

"... otherwise difficult time. The team at Gerber demonstrated top-notch communication throughout the process, keeping me informed every step of the way. Although I wasnt in a rush ..." Read more

"Great Service and friendly staff , keep you informed through every part of process, wood definitely recommend"

"I received updates as my car was being worked on. Everyone I talked with was very polite and professional."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... treasured Silverado. Thank you, Gerber, for your exceptional work and for helping me preserve something so meaningful. Your efforts made a world of difference, and I truly ..." Read more

"Excellent job. Quicker than estimated. Very pleasant, professional staff. Highly recommend this business."

"We really appreciated the wonderful work they did with our vehicle"

"Very great staff & they did an excellent job on my vehicle!"

"they extended completion date a week 3 separate times after stating each week that we are on track for ..." Read more

"... communication. I really appreciated the text updates! The job was done early and everyone was so nice to work with." Read more

"My vehicle was ready about 3 days before estimated pickup!"

"My vehicle was done in four days unheard of the best"

"My car was ready earlier than expected"

"They got my car fixed well before the time they estimated. Great job!"

"The communication between insurance, Gerber, and I was excellent. It's almost like I didn't have to worry about anything ..." Read more

"There was clear and frequent communication. I really appreciated the text updates! The job was ..." Read more

"... otherwise difficult time. The team at Gerber demonstrated top-notch communication throughout the process, keeping me informed every step of the way. Although I wasnt in a rush ..." Read more

"Great Service and friendly staff , keep you informed through every part of process, wood definitely recommend"

"I received updates as my car was being worked on. Everyone I talked with was very polite and professional."

Doreen (Subaru owner) reviewed 8/25/26

Both Darnell and Elizabeth helped me compose texts to the person who damaged my car regarding the logistics of him paying for the damages.

Anonymous (Ford owner) reviewed 8/21/26

THANK YOU

Meredith (Nissan owner) reviewed 8/20/26

This place is awesome! Elizabeth is so sweet and kind and the work was terrific. It was done earlier than promised.

Beautiful work

Everyone is so kind and I got plenty of notifications about progress.

Wendy (Toyota owner) reviewed 8/17/26

James (Cadillac owner) reviewed 8/17/26

Everything was a smooth transaction, and the staff were professional, caring and made sure to communicate every step of the process. The repair looks great and I would gladly recommend anyone I know to use this office.

Their communication was great! They were professional, informative and a great group of people to work with.

Jeff (Ford owner) reviewed 8/16/26

I appreciate all the hard work you have done. In the future I will greatly recommend you to anyone I know. The office staff was very helpful and professional.

Ronald (Honda owner) reviewed 8/12/26

Everyone there are very helpful and they did a wonderful job

Ethan (Mazda owner) reviewed 8/10/26

Everything went perfectly

Lamont (Chevrolet owner) reviewed 8/9/26

Good people and great work also very fast

Earle (Hyundai owner) reviewed 8/6/26

The CSR and the Estimator (Darnell B.) were absolutely amazing. The work done was exceptional and complete. The attention to detail and customer service was amazing.

Will recommend to everyone

Great work and great employees

Work was completed ahead of schedule

B (Toyota owner) reviewed 8/6/26

They got my car fixed well before the time they estimated. Great job!

Nothing wrong with their service and it was priced competitively, would recommend them again!

They were great! Very fast and the car looked great afterwards, and they even washed it for us!

Very fast, very efficient and friendly!

Mike (Nissan owner) reviewed 8/6/26

Great company did a great job on the repair and Tom Stidom was fantastic to work with would definitely recommend them

Darnell (RAM owner) reviewed 8/5/26

Angelica (Chevrolet owner) reviewed 8/3/26

All the staffs are really kind

Bernadette (Lincoln owner) reviewed 8/1/26

Katie (Chevrolet owner) reviewed 7/30/26

Tomilayo (Lexus owner) reviewed 7/27/26

Wilmer (Nissan owner) reviewed 7/27/26

Excellent work and very friendly staff; best of all, there were no significant delays—everything was ready by the scheduled date. 100% recommended.

Christine (Jeep owner) reviewed 7/26/26

Trevin (Kia owner) reviewed 7/25/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Gerber Collision & Glass - Columbia/Gracern Rd.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Columbia/Gracern Rd.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (83)

70 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0