Gerber Collision & Glass - Irmo/Broad River Rd.

4.8 (3,739reviews)

96%

(803) 407-5288

7433 Broad River Rd, Irmo, SC 29063

96%

See Photos

7433 Broad River Rd
Irmo, SC 29063

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Irmo/Broad River Rd.

See Photos

7433 Broad River Rd
Irmo, SC 29063

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Irmo offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (3,739)

Sort By:
Newest
Rating

3,187 Customers Rated

5 Stars

73.5% Complete

(2750)
4 Stars

7.2% Complete

(268)
3 Stars

1.6% Complete

(60)
2 Stars

1.2% Complete

(44)
1 Star

0.3% Complete

(10)
< 1 Star

1.5% Complete

(55)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting that their vehicles looked brand new upon return. The repair work was frequently described as flawless, exceeding expectations. Communication stood out as a major strength, with customers appreciating daily text updates and proactive phone calls that kept them informed throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also applauded the team for going above and beyond, such as delivering vehicles to homes and handling rental car returns. A few customers noted areas for improvement based on their experiences, including concerns about incomplete repairs, unexpected additional charges, and delays without adequate explanation, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"... making the entire process smooth and stress‑free. The quality of the repair was outstanding — my car looked brand new, with perfectly matched paint and flawless work. ..." Read more

"Gerber does beautiful work to return cars to their original condition. Dealing with them is easy and pleasant. They stand ..." Read more

"The repair was impeccable."

"... successfully working with the insurance company, and did a beautiful job repairing the damage to our vehicle. We couldnt be happier. Kudos to the front desk staff!" Read more

"My front grille is loose to where I can wiggle it when I grab it and the splash guard was not properly reconnected. ..." Read more

"Vehicle was actually ready ahead of time promised."

"Took too long."

"Job well done and one week ahead of the estimated return date."

"original date for pickup was last tuesday and then i wasnt informed about the shop being out of power until the friday after i was supposed to pick it ..." Read more

"Actually a day earlier"

"... before the repair that the insurance was paying for. I just didn't like the lack of communication. And actually calling me and telling me what's going ..." Read more

"... to be brought directly to me, Thanks ENTERPRISE. Gerber kept me updated every single day during the repair process, and handled everything with professionalism and ..." Read more

"Great at communicating and keeping me up to date on what was going on during the process"

"... service on the car was nothing less than perfection. I love the updates so I knew exactly when my car would be complete. And I thank the team for accommodating the rental ..." Read more

"Great customer service. I appreciated being kept in the loop with the work being done and estimated time frames of completion. The work ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... making the entire process smooth and stress‑free. The quality of the repair was outstanding — my car looked brand new, with perfectly matched paint and flawless work. ..." Read more

"Gerber does beautiful work to return cars to their original condition. Dealing with them is easy and pleasant. They stand ..." Read more

"The repair was impeccable."

"... successfully working with the insurance company, and did a beautiful job repairing the damage to our vehicle. We couldnt be happier. Kudos to the front desk staff!" Read more

"My front grille is loose to where I can wiggle it when I grab it and the splash guard was not properly reconnected. ..." Read more

"Vehicle was actually ready ahead of time promised."

"Took too long."

"Job well done and one week ahead of the estimated return date."

"original date for pickup was last tuesday and then i wasnt informed about the shop being out of power until the friday after i was supposed to pick it ..." Read more

"Actually a day earlier"

"... before the repair that the insurance was paying for. I just didn't like the lack of communication. And actually calling me and telling me what's going ..." Read more

"... to be brought directly to me, Thanks ENTERPRISE. Gerber kept me updated every single day during the repair process, and handled everything with professionalism and ..." Read more

"Great at communicating and keeping me up to date on what was going on during the process"

"... service on the car was nothing less than perfection. I love the updates so I knew exactly when my car would be complete. And I thank the team for accommodating the rental ..." Read more

"Great customer service. I appreciated being kept in the loop with the work being done and estimated time frames of completion. The work ..." Read more

William (Hyundai owner) reviewed 9/15/26

AMBER. MAT AND GM GREG Very understanding and went the extra Mile. Very helpful and Knowledgeable. Respectfully, WILL AND BRENDA

Rishaed (Hyundai owner) reviewed 9/14/26

The customer service was great. If I have any further issues, I will be coming directly to you guys!!!

Robert (Toyota owner) reviewed 9/14/26

Great communication during the process.

Kimberly (Honda owner) reviewed 9/14/26

Shawn (Buick owner) reviewed 9/14/26

Wonderful group of folks!! From start to finish was texted to me and I was kept informed of my car during its transformation. Thank you!

Excellent communication and job was perfectly completed and ahead of schedule. Highly recommend this group of fantastic people!!

Allexan (Nissan owner) reviewed 9/11/26

Job well done and great customer service.

Lilly (Mini owner) reviewed 9/11/26

The Service was excellent. I was kept in the loop from the beginning to the end.

Latoria (Mitsubishi owner) reviewed 9/11/26

No keep doing what they are doing. Just an incredible job

Amy (Honda owner) reviewed 9/10/26

Anytime work is needed, I will refer.

Service was quick and the staff are always helpful and friendly.

All my questions were answered timely.

Gregory (Hyundai owner) reviewed 9/10/26

Matthew and Amber were pleasure to work with from drop off to pickup. Would highly recommend this location for repair. Quick turnaround time.

Theresa (Volkswagen owner) reviewed 9/7/26

I keep calling to get them to fix their mistake and actually replace my fender liners and bumper properly because they did not attach them fully and they are rubbing on my tires and is melting the finder liners as well as the bumper mounting points. They’ve had my car three times now. And still have not properly fixed the issues they have charged me and my insurance for.

David (GMC owner) reviewed 9/7/26

Customer service was excellent. They truly were top notch. 10/10!

Eugene (Mercedes-Benz owner) reviewed 9/7/26

Tammy (Honda owner) reviewed 9/7/26

Great people at Gerber, completely professional, thanks for everything !!!

Samuel-Chet-&-Hop (RAM owner) reviewed 9/7/26

They did an absolutely amazing job!!

Perfect

Kathryn (Subaru owner) reviewed 9/6/26

Jane (Honda owner) reviewed 9/3/26

Ben (RAM owner) reviewed 9/3/26

Great communication and service.

Quadulyn (Kia owner) reviewed 9/2/26

Friendly staff and I appreciate the consistent updates on my car definitely will recommend.

Jack (Lexus owner) reviewed 8/31/26

The job was done timely and professionally. Matt and his crew were courteous, knowledgeable, and willing to go out the their way to ensure I was satisfied.

Matt and his staff were extremely knowledgeable and professional. They were willing to listen and answer any questions/concerns I had in a very understandable and respectful manner. I would not hesitate to highly recommend Gerber Collision and Glass to anyone for their repair needs.

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view more shops in: Irmo | 29063

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Gerber Collision & Glass - Irmo/Broad River Rd.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Irmo/Broad River Rd.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (3,739)

3,187 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 0.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0