Gerber Collision & Glass - Irmo/Broad River Rd.

4.8 (3,683reviews)

97%

(803) 407-5288

7433 Broad River Rd, Irmo, SC 29063

97%

See Photos

7433 Broad River Rd
Irmo, SC 29063

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Irmo/Broad River Rd.

See Photos

7433 Broad River Rd
Irmo, SC 29063

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 85 years.

Gerber Collision & Glass - Irmo offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (3,683)

Sort By:
Newest
Rating

3,137 Customers Rated

5 Stars

73.4% Complete

(2703)
4 Stars

7.3% Complete

(268)
3 Stars

1.6% Complete

(59)
2 Stars

1.2% Complete

(43)
1 Star

0.3% Complete

(10)
< 1 Star

1.5% Complete

(54)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives high marks, with many noting their vehicles look like new or better than before. Communication stands out as a major strength, with customers appreciating daily text updates and being kept informed throughout the repair process. Timeliness is frequently highlighted, with many repairs completed ahead of schedule. The team's professionalism and willingness to go above and beyond, including services like vehicle delivery and pickup, creates memorable experiences. While most feedback is overwhelmingly positive, some customers noted minor issues with parts alignment, cleanliness concerns, or delays, but these were typically addressed promptly by the responsive staff.

Select to learn more

Service Quality
Timeliness
Communication

"... amazing, accomodating, friendly and professional and the service on the car was nothing less than perfection. I love the updates so I knew exactly when my car ..." Read more

"Everyone was so nice & accommodating. Certainly a pleasure doing business with them."

"Great repair service. Friendly. Efficient outstanding customer Service !!!"

"Excellent work and excellent customer service. They go above and beyond, which is rare these days."

"Gerber does beautiful work to return cars to their original condition. Dealing with them is easy and ..." Read more

"Very satisfied and got car back earlier than estimate."

"5 days before initial estimate"

"They did really great work and did it fast so I could have my car back."

"Job completed early and done well"

"Extremely communicative and efficient, friendly service."

"Each day they texted an update on our car. They delivered the car to us, all cleaned up inside ..." Read more

"... service on the car was nothing less than perfection. I love the updates so I knew exactly when my car would be complete. And I thank the team for accommodating ..." Read more

"Great at communicating and keeping me up to date on what was going on during the process"

"They communicate with me the step by step. Great communication"

"I really appreciated the frequent updates and explanations I received during the repair. Would ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... amazing, accomodating, friendly and professional and the service on the car was nothing less than perfection. I love the updates so I knew exactly when my car ..." Read more

"Everyone was so nice & accommodating. Certainly a pleasure doing business with them."

"Great repair service. Friendly. Efficient outstanding customer Service !!!"

"Excellent work and excellent customer service. They go above and beyond, which is rare these days."

"Gerber does beautiful work to return cars to their original condition. Dealing with them is easy and ..." Read more

"Very satisfied and got car back earlier than estimate."

"5 days before initial estimate"

"They did really great work and did it fast so I could have my car back."

"Job completed early and done well"

"Extremely communicative and efficient, friendly service."

"Each day they texted an update on our car. They delivered the car to us, all cleaned up inside ..." Read more

"... service on the car was nothing less than perfection. I love the updates so I knew exactly when my car would be complete. And I thank the team for accommodating ..." Read more

"Great at communicating and keeping me up to date on what was going on during the process"

"They communicate with me the step by step. Great communication"

"I really appreciated the frequent updates and explanations I received during the repair. Would ..." Read more

Charles (Chevrolet owner) reviewed 7/23/26

Excellent service from the staff.

Jeffrey (Hyundai owner) reviewed 7/22/26

Excellent communication. Performing work was well done. Excellent office staff. They made the entire experience very pleasant

Tony (Acura owner) reviewed 7/22/26

Did it outstanding job

Good job

Night service

Michael (BMW owner) reviewed 7/22/26

James (Honda owner) reviewed 7/20/26

Kimberly (Honda owner) reviewed 7/20/26

Brooks (Jeep owner) reviewed 7/20/26

Great job, they were fast and efficient and very professional. Would recommend to anyone

Great

Charlotte (Honda owner) reviewed 7/20/26

Replacing the front bumper looked great

I recommend to anyone who ask.

Great place. The team there was helpful from start to finish.

. (Chevrolet owner) reviewed 7/17/26

Sunshine (Mitsubishi owner) reviewed 7/16/26

It was a great experience from the first half phone call til the first walk in the door. Great job from the receptionist down to the individual that was making the calls to keep me updated on everything with my car. I feel like my car was in the best hands it could’ve been in. I wish I had used y’all for my other car..

Melissa (Honda owner) reviewed 7/15/26

This was a wonderful experience for me! I was greeted with kindness, notified with updates, and treated with respect!

Chalica (Honda owner) reviewed 7/15/26

Mat was excellent and did not try to push unnecessary repairs. Front desk lady was also super nice.

Alex (Honda owner) reviewed 7/14/26

The folks at Gerber were professional and welcoming from the moment I walked through the door. Everything from the estimate through to the finished product was completed in a timely fashion and as promised. Great job!

John (Toyota owner) reviewed 7/13/26

Matt, Amber, Jason, and the amazing technicians were wonderfully professional, very efficient, and accommodating. They communicated well with me throughout the whole process. I would highly recommend this shop!

John (Jeep owner) reviewed 7/13/26

Rachel (RAM owner) reviewed 7/13/26

Gerber collision was an exceptional body shop that I will recommend to anybody 10 times over!

Rob (Toyota owner) reviewed 7/13/26

Everyone was helpful and easy to work with. The workmanship was excellent!

Towanda (Kia owner) reviewed 7/10/26

Thomas (Chevrolet owner) reviewed 7/10/26

Everyone there was fantastic from the front desk to the repair department they went above and beyond 👍

It was a great experience from the front desk to all of the staff there

Janie (Subaru owner) reviewed 7/9/26

My second time using Gerber. Both times good service.

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view more shops in: Irmo | 29063

You should always ask your auto body shop if they offer a warranty on their repairs.

Gerber Collision & Glass - Irmo/Broad River Rd.

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Irmo/Broad River Rd.

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (3,683)

3,137 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?