Brighton Collision Center LLC.

4.9 (360reviews)
97%
1821 Monroe ave,  Rochester,  NY  14618

In operation 33 years.

Brighton Collision has been servicing the Rochester area for over 40 years in Auto body collision and paint repair. We are Family/Veteran owned and operated. Priding ourselves on customer service and quality! I-CAR GOLD CLASS CERTIFIED.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (360)

Likely to Recommend

Friendly service and they want to do right by you

Repair Quality

The customer service is great. The only reason I do not give a 10 is because they had a problem at the end of my repair and did not tell me until I went to pick up my vehicle.

Customer Service

Every time I called or came in there was always someone that gave me time.

Likely to Recommend

Repair Quality

Customer Service

Great communication, easy to get a hold of. Appreciate that the call just went to the office and not a phone tree.

Likely to Recommend

I would recommend this shop to any person in need of collision repair. Top shelf experts.

Repair Quality

Car was repaired meticulously. Extremely professional experience all the way around. Solid communication every step of the way. Repair was done on time. In a stressful time such as a collision repair this could not have been smoother. I appreciate everyone who helped me.

Customer Service

Every phone conversation with the front desk could not have gone better. She always had the information at her fingertips never a need for a call back.

Likely to Recommend

I already recommended to someone

Repair Quality

Awesome collision shop. Fast, efficient, communicate well. Clean, modern, very reasonable prices. I would definitely recommend them, they fixed my car beautifully.

Customer Service

Absolutely amazing staff

Likely to Recommend

Repair Quality

The hood & grill looked new again & they knew how personally special my dad's old car was to me... Beautiful work!

Customer Service

The hood & grill looked new again & they knew how personally special my dad's old car was to me... Beautiful work!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome job! They even detailed the inside of my truck . Thank you

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend the shop to any friend or family member who needed this type of repair work. It surpassed any expectation I might’ve had for collision repairs.

Repair Quality

It was a positive experience from start to finish. Everyone I dealt with was friendly, capable, reliable and went out of their way to be helpful.

Customer Service

Very professional and knowledgeable employees who we’re always courteous and helpful.

Likely to Recommend

Repair Quality

Customer Service

Very kind ad professional

Likely to Recommend

for sure recommend.

Repair Quality

Nice communication, nice job, recommend!

Customer Service

all good

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The repair process went smooth. Customer service was excellent.

Customer Service

Customer service was excellent.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks excellent. Looks brand new !

Customer Service

Likely to Recommend

Repair Quality

Great work in a timely manner

Customer Service

Likely to Recommend

Repair Quality

Thank you for your excellent work on my car window and parts that go with it 😊

Customer Service

Amanda, your point person at the front desk was kind and easy to communicate with.

Likely to Recommend

Repair Quality

Excellent

Customer Service