Broccolo Automotive

5.0 (60reviews)
100%
1941 Brighton Henrietta Town Line Rd,  Rochester,  NY  14623

In operation 34 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (60)

Likely to Recommend

Repair Quality

Customer Service

My Experience

I always appreciate the restoration work that I get done at Brocollo Collision. Their attention to detail is always appreciated.

My Experience

Victoria and Franklyn plus mechanical staff all friendly and competent!! Mike Sr. got in my car and went over everything! Great! But one concern I’ve just realized - My Apple cell phone is not connected anymore! 🥲 So that needs to be corrected!! 👍

My Experience

My Experience

My Experience

My Experience

the whole experience was very easy, their staff took care of the insurance and loaner car. constant updates thru out the repair where appreciated.

Likely to Recommend

Repair Quality

Car looks and feels great.

Customer Service

Mike Broccolo and his staff were very responsive and made me feel confident in choosing them to do my car repair.

My Experience

Veronica, Franklin, Michael - you were all very up front with me about any concerns, suggestions, details. The final product was (is) excellent. I very much appreciated working with you all but, with intended humor in this statement, hope not to see you again, at least in the near future 😊. Thanks again! Mark

My Experience

Mike and his team made a stressful situation better. They went back and forth multiple times with the insurance company because of a ridiculously low estimate. My car looks great and you would never know it was in an accident.

Likely to Recommend

Repair Quality

Broccolo did a great job with my collision repair. It looks like I was never in an accident. They were easy to work with, friendly, and it helped keep my stress over this low.

Customer Service

Very communicative through all parts of the process.

My Experience

If the scale were 1-10 your team would be an 11 (Spinal Tap reference). Seriously you all went above and beyond with integrity and kindness and ability! 🙏❤️

My Experience

My vehicle was returned in pristine clean condition. The quality of the bodywork was very good. I am very satisfied and would not hesitate to come back in the future as a returning customer.

My Experience

I felt the workmanship was great, finding the steering lines was a big plus shows they want to do right for the customer. Hope I don't need the body shop again but I'd I do....

My Experience

Best collision work I’ve ever seen…staff is polite and knowledgeable…I’m a customer for life

My Experience

We would recommend Broccolo Collision to any Subaru owner. If you want your car prepared the right way, this is where you want to go. Helpful, friendly customer service too.

Likely to Recommend

Repair Quality

Great service! Veronica was great at negotiating w my insurance company. She gave me regular updates on the status of my vehicle. The repairs were beautifully done. My Subaru will return here if it needs help.

Customer Service

Good service throughout. Veronica kept me updated on the progress of the repair. Very smooth process. Would not hesitate to do business w you.

Returned Clean

Likely to Recommend

have already told people at work how well they did

Repair Quality

A great job on the repair and they worked with the insurance company and car rental on getting estimates done and a rental car sent and picked up.

Customer Service

as per last comment they worked with Enterprise and Geico on all the details of the loaner card and estimates

My Experience

They made sure to fix each part of my car that was damaged from a deer hitting it. On the surface it didn't look like much damage, but as the layers were peeled back I was glad to see which things they paid attention to so that I would have the least likely chance of experiencing issues post repair. I've had my car back for a few weeks and it is running great.

My Experience

Thanks to everyone for making this accidental experience a positive one. It was very nice getting updates. And a special thanks to Veronica for keeping me calm and assuring me all would be well.

My Experience

My GMC Sierra pick up truck was hit on the passenger’s side causing extensive damage to the rear quarter panel, bumper, tailpipe and alot more. Broccolo Collision assessed the damage, was amazing at working with my insurance company and got to work on the repairs. They updated me via text message every step of the way throughout the entire repair process. Once it was all said and done, Broccolo did an incredible job. They pay attention to every detail taking extra care making sure that the job gets done right. Everyone at Broccolo was super nice, friendly, and extremely knowledgeable about their craft. You can tell they really enjoy their careers and in turn take pride in their work. I was extremely impressed with the whole crew, from the owners to general staff. I highly recommend Broccolo Collision. Keep up the good work and thank you all for a job well done! 👍