Brown Chevrolet Collision Center
In operation 60 years.
When you've been involved in a vehicle crash, it can be stressful choosing a repair center that provides high-quality repair and service. At Brown Chevrolet, you get peace of mind because, our GM dealership offers expertise needed to get you back on the road, offering GM Original Equipment and OEM repair procedures to help ensure your GM vehicle is restored to its original, pre-collision condition. GM Genuine Parts Collision and Auto Body Parts are guaranteed to provide form, fit, and finish to your GM vehicle. Brown Chevrolet Collision Center 830-665-4435 Laurie Schott Collision Center Manager, Maegan Weber Estimator
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| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
This is my second time and second vehicle to be serviced here.
Repair Quality - 4.5/5.0 -
The workmanship was good and only really needed slight adjustment to make the panels and headlight fitment look evenly with the other side of the car. I know this line a work can be difficult and will never be factory. However, there is some overspray on the right door with a couple of paint "bubbles." Nothing major just not as clean in that area as the rest of the workmanship done.
Customer Service - 5.0/5.0 -
Everyone was nice and communicated very well. Only thing I wish I knew was that an aftermarket fender was applied instead of OEM. I would have paid for an OEM part. If there were none available I understand. This is not an issue just being picky.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awersome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely!!!
Repair Quality - 5.0/5.0 -
The Toyota was truly a mess from some small damage and really bad hail damage which in total, I am sure was complicated. However, your people took it on no matter what it would take. Excellence from Management and technicians got it done no matter the challenges.
Customer Service - 5.0/5.0 -
In spite of all the challenges for your Management and very adept technicians the vehicle looks beautiful and not a rattle any where.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I sincerely appreciate all of the efforts of Brown Chevrolet in helping me to restore the vehicle.
Customer Service - 5.0/5.0 -
Brenda in the collision center is excellent in customer service.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Picked car. No one went over repairs. Got home the driver rear back door wouldn’t open. Paint stuck the door shut. Over spray on rear driver window. Finally got the door unstuck and the rubber door seal was not on the window. Called and reported issues. The person I talked to knew the seal was not on my car but failed to inform me. I was very disappointed as Brown Chevrolet was recommended to me by my insurance. I will be contacting Farm Bureau informing them of the situation.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome job and work kudos to Brandon and his team
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I called to see when I could bring my car in they said Monday so I rented a vehicle on Monday in Pleasanton took my vehicle to get repaired then they told me that my parts Are not in yet that it would take week longer I had to turn back the rental and t ok wate 2 week later so it took all most 3 weeks to get parts but the work was good and in a reasonable time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
Not satisfied at all
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ms Brenda and staff in front office were friendly and professional, made us feel welcomed. Mr Brandon was professional and kept us informed on how our Jeep wrangler was coming along through out the whole process. When we pulled up to pick up our Jeep My husband saw a jeep wrangler parked and said that's what our Jeep should look like. We found out that Jeep was our jeep. Wow... Thank you Brown Chevrolet Collision for the top polish. We highly recommend Brown Chevrolet Collision.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would have to lie
Repair Quality - 1.0/5.0 -
Poor communication, sloppy shoddy work and it took a month to get it back.
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I like taking my vehicle here they always do a good job
Repair Quality - 5.0/5.0 -
Everything looked good except they had mark the front black air deflector and wasn’t replace it’s still has the green x that was put on by the inspector at brown Chevrolet other than they did a good job
Customer Service - 5.0/5.0 -
Everything looks good except the black front air deflector was marked for replacement which it wasn’t the green x that was put on there when we took the car in it was scratched on the left side since it was mark as damage I would think it would have gotten replace other than that they did a good job