CARSTAR Superior 90w

5.0 (627reviews)
100%
12734 US-90W,  San Antonio,  TX  78245
Bot
Shop AssistantSparkles

In operation 9 years, 5 years at this location.

CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair, auto glass repair, and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (627)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professional staff, and seamless repair experience. Many highlight the proactive communication through text updates and calls at every stage of the repair process, keeping them fully informed without needing to follow up. Repair quality receives high marks, with numerous customers noting their vehicles looked brand new or better than before the damage. Timeliness is a recurring positive theme, with many repairs completed earlier than expected. Customers also appreciated the complimentary interior vacuuming and exterior washing as a thoughtful bonus. A few customers noted delays due to parts on backorder or unforeseen issues, though they acknowledged these were outside the shop's control and appreciated being kept informed throughout. The access road to the location was mentioned by some customers as an area for improvement.
Select to learn more
"... process, and completed the repairs in a timely manner. My vehicle looks as good as new, and the attention to detail really shows. I truly appreciate their honesty and quality work. ..." Read more
"... to me and was ready a week earlier than expected. My vehicle looked like the damage was never there. My vehicle was also vacuumed and washed after the ..." Read more
"Im incredibly satisfied, I almost feel like the car looks better than when I had it before!"
"... in for front end bumper damage on a 2008 Lexus GX. They were very knowledgeable and treated the car like their own. I asked about a total repaint while it was there ..." Read more
"This shop beat the estimated time to completion by two weeks and left my vehicles interior than how I left it. ..." Read more
"... Very efficient in getting my vehicle back to me and was ready a week earlier than expected. My vehicle looked like the damage was never there. ..." Read more
"... work looks clean, the paint matches perfectly, and they finished it quicker than I expected. Thank you!!" Read more
"I was pleasantly surprised to get the text my GMC was ready earlier than expected!! Very excited!!"
"Took three days longer than estimated"
"... getting my vehicle checked inout from start to finish. I love the updates so I knew where my vehicle was at each step of the way. Very efficient in getting my vehicle ..." Read more
"Anything I asked was answered immediately, never left to wonder about anything!"
"The communication was top notch, not only with the text notifications but calling as well as email!"
"... recommend CARSTAR . They made the whole process easy. I liked that I was able to see the process through text. And if I needed to get a hold of them they were accessible." Read more
"I received updates and each milestone via text messages and calls"

My Experience

They truly went above and beyond, with amazing customer service and great prices. A special thank you to Erica, who was extremely helpful and made the whole process so easy!

My Experience

Second time I have used your services, and still did not disappoint. Amazing job thank you.

Likely to Recommend

Repair Quality

The quality of the repair and paint was great. Took a little longer than I thought it would but I'm satisfied overall.

Customer Service

I wasn't kept up to date on the progress as I would have liked at first but I think that was due to an email issue.

My Experience

Extremely Satisfied .. Thank You to EVERYONE that had a hand in repairing my Black beauty .. ERICA your my GIRL.. your amazing.. THE BEST BODY SHOP EVER ..!!

Likely to Recommend

To everyone I know

Repair Quality

Thank you to everyone that made my girl beautiful again

Customer Service

Erica your the BEST .. Thank you so very much ..!!

Returned Clean

My Experience

I’ve gotten my car repaired here before and service was great which is why I came back. This time I had the opportunity to be helped by Erica and she was beyond amazing. She kept me updated from the beginning all the way to the end reached out via call and text. Erica was very patient and flexible with me due to running very late to pick up my car once repaired which kept her after work hours, sorry Erica!!!! I am so grateful and would definitely return if needed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

So thankful that State Farm sent me to this company. Erica was amazing and the owner Carlos is so involved, great to see that!!!!! My car looks SPECTACULAR!!!!! Thank you guys soooooo much!

Customer Service

ABOVE AND BEYOND AMAZING!!!!!!

Returned Clean

Likely to Recommend

Repair Quality

Excellent service I'm a repeat cumtomer.

Customer Service

Likely to Recommend

Repair Quality

This shop is awesome! I will definitely tell my friends to go there when they need car repairs. Thank you Carster!

Customer Service

Returned Clean

My Experience

The work done was amazing! I had no idea my vehicle would also be detailed. It looks better then it has in a long time. 🤯

Likely to Recommend

Repair Quality

The finished product and all of the extra care given to my truck were amazing

Customer Service

Everyone was super friendly and helpful through the entire process

Returned Clean

My Experience

I would give them a 10* rating, they let me know the status of repairs every step of the way and I am extremely pleased with the entire experience.

Likely to Recommend

Repair Quality

I went in for front end bumper damage on a 2008 Lexus GX. They were very knowledgeable and treated the car like their own. I asked about a total repaint while it was there & they suggested a refurbishing, chip & scratch light sanding, wax and buff. They also suggested a black detail on the rims. 10 days later it now loos brand new. Very pleased with the price for the extras! Nice birthday present for my wife.

Customer Service

Kept us informed of the progress through the process & answered all our questions.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Better the second time around

Customer Service

Returned Clean

My Experience

Great work friendly staff quick service

Likely to Recommend

I’m a repeat customer and if needed, I will go back

Repair Quality

Thank you for the great work on my truck, it looks like a new truck!

Customer Service

Erica was awesome, polite and customer service oriented.

My Experience

Extremely great customer service! I was kept updated the entire process and they did a great job!

My Experience

I appreciate everyone at CarStar for fixing my vehicle. Shout to Erica for making the process so easy. Offering to pick up my car and bringing it back to me. CarStar really went out of their way to help me financially.

My Experience

Great job. Updates were timely and work was done on time

Likely to Recommend

Repair Quality

After I had a collision, my insurance company suggested Carstar 90W for repairs. Erica at Carstar guided me through the entire process and kept me informed every step of the way. Everyone I dealt with was respectful and the repairs were completed on time and without delays. They also explained all of the repairs to me (which is not always a given with female customers). Their customer service was truly outstanding. This experience was SO much better than other body shops snd dealerships I've used in the past.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience